Controllers and Music services

I just upgraded my controller to 12.2.2 (OS S2) and the iPhone app is now super slow, and sometimes freezes, any ideas or fixes out there?App tells me it’s also 12.2.2.I have done all the usual, reboots, resets etc - no changes. Other iPhones are also slow, also does not mater what source i am trying to play !!any ideas? And Happy New Year !!!!  

Hi everyone,I was very excited to hear that Qobuz now supports Hi-Res streaming on Sonos S2 devices. However my excitement rapidly changed to dissapointment I realised that most of Qobuz’s catalogue is higher than the 24-bit/48 kHz which Sonos supports. Anything higher is played 16-bit/44.1 kHz FLAC which defeats the purpose. I have asked Qobuz if they could make their entire catalogue of Hi-res available in 24-bit/48 kHz but it is  a big ask and I don’t hold that much hope that it will happen. I wonder what the community thinks about this.Thanks 

Hi everyone, I am a developer and Im building a .NET app in order to play music from Sonos ZP100 using Spotify. Or alternatively with music plugged into an USB. I tried using the UPnP protocol but it doesn seem to be the right way to reproduce songs. I am only able to play pause stop seek next previous and volume controls but nothing else. Do somebody know how to do something similar?The perfect example is the SONOS S1 app that after linking spotify account can reproduce songs

It would be great to have the connection in the SONOS app to Finnish Broadcasting Company YLE’s app YLE Areena. This way we could listen to all the national broadcasting company’s radio channels plus all their audio material. https://areena.yle.fi/audio So far the YLE channels have been broadcasted via MyTuner radio, but now it has stopped working with Sonos for some reason.

I have 10,000 songs on my mp3 player, what's the easiest way to play these on my Sonos beam and One SL? Can I put them on the app or cloud to play through the app? Cheers! 

Since you can’t choose the order that your streaming services are listed, the next best alternative is to just go to the Browse page where they are listed and then hit the star icon at the bottom of the page. That’ll take you to My Sonos where your most Recently Played places are. I listen to SiriusXM a lot and so it’ll show the channels that I’ve recently listened to. 

I've used the method of coping and pasting the URL into the area where you can add a radio station and yes, it adds the station. Unfortunately when it comes to playing that station an error message appears. Unable to play Radio RUAR  - ‘this song is not encoded correctly’ any ideas please?

Hi, I have been a Sonos system owner for many years. The question I have is:When using either the subscribed Spotify or Pandora app on my iPad how do I replay the current track?When I use the Sonos app on my Android phone, I can replay the track?Can someone help with this please?Thank you, Sean 

What’s is going on with this horrible red box that’s suddenly appeared?!  Is Sonos intentionally degrading their S1 app to piss off their already disenfranchised legacy-owning customers?!! 

Hi, probably an answered question but I can’t find the solution. I mainly listen to Sonos via my computer where I have a ton of saved playlists. If I open the phone app, there are zero saved anything. Thoughts?Thank you.

I had started using the Sonos Alarm feature.It never worked properly as often the Sono beep was playing instead of a song, sometimes the controls from the notified were not working unless I was first opening the Sonos App etc... Despite this it was at least somewhat working even if this is not the experiences you'd expect from a product like Sonos that it is not famous for being cheap.The newest issue, however, is that apparently after some updates the notifications on lock screen and on the main screen are completely gone. It is not possible to snooze or dismiss the alar. Anymore. The only notification present displays the Sonos controls as if I was simply playing music (play, pause, next, etc...) Android 11, Pixel5, App 13.03 build 62187260 

Hi all.  I have a Sonos One and I assumed I could pair it with my Win10 laptop but I can’t see anything in the app to help me pair it.  My laptop can see it in Bluetooth but I can’t connect.  Any advice?

Can someone please explain why there are constant and unending reminders to check for S2 compatibility on the apps? I am not a moron. I understood after the first check I cannot run S2. No matter how many times I am asked to check, no matter how many times i see a ridiculous notification, I will never discard perfectly good hardware. All this has done is provoke me to seek alternatives to Sonos which I am now implementing rather than make any further Sonia investments. But back on point, does anyone understand the reasoning behind this offensive behavior? Thank you.

Hi folks,I hope you are well.Any plan to implement WPA-E in the near future?  My Sonos Move is waiting for it :) And in terms of security and compatibility, that would be definitely an improvement.I hope this will happen, sooner or later.Thanks for your supportAndrea

Hello, for the past month, my Sonos doesn’t respond as it used to. I am unable to instantly control the volume or change a music track or radio station. I have 2 x Play3s and 1 x Pkay 1Any ideas ?ThanksSonal

It is really unbelievable that Sonos dares to force customers who bought products for thousands of euros to share location when one needs to add Sonos to a new WiFi router. I have bought the products when the terms were not as such, I find this disgusting. For me this is a reason to sell the products and look for alternatives.Customers should not accept suppliers become big brothers, or data gathering companies. Ok, when the product is cheap or for free, then it is understandable. But not for expensive products like Sonos. 

I would like to have the info popup’s disappear quicker as they sit there for a good 5 seconds and you can't change the volume while they are active. Has anyone else experienced this? I was thinking they are no longer required after you have experienced Turning them on and off a few times. We all know what the buttons do after the first time using it and not being able to turn down the volume for what seems like ages while it blasts through the house is a total PITA. Maybe SONOS can put this in a future update of the app? Cheers 🍻 

I have four Sonos One SL speakers (2 in the living room and 2 in the bedroom) and wish to add one more, but I have a question and a problem.First, my problem: With the exception of Spotify (and perhaps 1-2 other apps I don’t use), in order to listen to anything on my speakers, it HAS to be accessed through the Sonos app itself (meaning you can’t just open your app and have it connect to the speakers) AND be on the Sonos app’s limited list of available apps. So you can’t use your speakers to listen to anything. Aside from the obvious inconvenience and significant restriction this places on your use of the speakers, there are other problems with this. An example: I have an app called Calm that offers nature sounds, meditations, soothing music, etc. I use it primarily as white noise because some of its nature sounds do a great job masking the noise from my upstairs neighbor. It won’t connect directly to my Sonos speakers, but luckily, it is available through the Sonos app. Great, you say.

I’ve been successfully using the S1 app for a couple of years to control my Play:5 but after adding a Play:3 I want both me and my wife to be able to control the speakers. My wife downloaded the S1 app and can use it fine but ever since she did I keep getting a message in my S1 app that it can’t connect to Sonos and no speakers are visible. It clears when she moves out of wifi range then i can control the speakers again.I always understood two people could have the S1 app in the same household and control the same speakers. Is this not the case? This is a showstopper for us if we can’t get it to work for both of us.Thanks

I have seen many threads on backing up your Sonos playlist.  One guy indicated why would Sonos want to provide this feature.  For one it has been asked for a million times and I would think that Sonos buyers would want to have the capability.  Only thing I can think of is that there is some interest and financial benefit to Sonos to not provide that feature.  Seems simple enough.  I am building a playlist (2000+ songs) on one Sonos device at home.  I would very much like to export that playlist and import to another Sonos device at a vacation home. 

I can’t control my Sonos system volume from my Galaxy 3 watch. Has anyone figured this out? I can control the Sonos Pause and Skip functions from my watch. I have the Sonos S2 app on my Samsung Note 9 phone. To enable Sonos control on my watch, I followed these instructions: On the phone, open Sonos App Settings > App Preferences and turn on “Show Notifications,” “Show Lock Screen Controls,” “Control From Other Devices,” and “Home Screen Volume Control.” This worked, and the music app on my watch now has a Sonos option. It shows the title of the current song playing and the Pause and Skip functions work. The volume control is changing the Media volume on my phone, which would normally work, but on my phone there is a new slider labeled Sonos in my volume control. Its icon is a little box with the wireless lines in the corner, similar to the “Cast” icon in Chrome and YouTube for casting the display to a TV. Adjusting the Media volume slider on my phone (or from the watch) doesn’t cha

i realize that most of the community has moved on from the Sonos Controllers.  I still have two and regardless of the fact that they are slow, I still like them.I have two ZP100’s and a ZP80 and I’ve often wanted to add another amp to my existing system without upgrading to S1.My system is on what I believe is the last firmware that supports the CR100 and that is 8.4.  When I go to the Admin Panel, or whatever it is called, I can see the software version listed as 41.3-50131 which appears to match the build number listed in the screen capture above.  There is a ton of gear on Fleabay and many of the items are ridiculously inexpensive.  I’d like to try and find something that is on the same Firmware version as my system. So, here’s my question…...if i find a unit that is on the same Firmware version as my system, will it be pretty straight forward to add it?  Thank you.

I have the Sonos app on my iPhone & iPad Pro. Last night when I went to use my App on my iPhone I get a blank screen on all screens. And on top it say Unable to connect to Sonos: Learn more. But I am still able to use the Sonos App on my iPad to control my music. Both are on the same wifi network. I can check in Settings > About My System and all my Sonos looks to be reading fine. The WM is 0 except for Move > 1. I have sent a diagnostic check. And I wanted to ask here before I try the several steps in the app for troubleshooting.So why is the app working fine on my iPad and not working on my iPhone?

Hi why is it not possible to control the volume on my Sonos devices using my Galaxy watch 46mm? I can change tracks and see the artwork for the track playing. When I adjust the volume via my watch it has no effect on Sonos.I have set the Sonos app volume control to control via other devices but still no joy. Adjusting the volume on my watch only changes the media volume on my Samsung S7 edge. Is there a setting I need to change somewhere? 

The Android S1 controller app just updated. There is a new notification at the top of the screen saying “It's time to update to Sonos S2. You can schedule an automatic update or do it now. More information”. The notification is large, taking up about 10% of my phone's screen. There is no option to close this notification, unlike previous similar ones. I have decided I want to retain the S1 app and not update to S2. I only use Sonos to play local files from my NAS and have zero interest in any additional features. I previously understood that this is fine; the FAQ regarding the controller says that customers can continue to use the S1 Controller app if they so choose. I've been through all the app menus I can find, but cannot see a way to disable this notification. Does anyone know if there is an option to do this somewhere? Changing the app’s Android notification permissions doesn’t address this problem. Ideally I could permanently disable these notifications: I'm aware of S2 but don't