Controllers and Music services

HiDoes it cost anything for a DSP to be added to SONOS app?

I recently started having picture tinting issues with my Plex on Roku and decided to try AppleTV and Nvidia Shield Pro devices out. The Roku did a good job with the Atmos audio and converted DTS into a nice surround 5.1 so that I did not miss the DTS support on the Sonos Arc. I did some testing using Plex, Infuse and Kodi/Plex and came up with some odd results. I was trying to get feedback as to how others have solved the audio limitations of Plex with Sonos Arc. See included images. I am running Plex Server on a Synology DS1520+. The streaming devices are connected to a Samsung Q90T TV using eARC and a high-end 8K HDMI cable to the Sonos Arc. 

Dear all When I’m starting the Sonos App from my Samsung Galaxy S10, then It never passes the startscreen. I just allways see this screnn, but no changes. I looks like a freeze.Meanwhile my friends can connect to sonos and play music.It also worked some time ago in the past.Currently the App version is the latest 11.2.7 - updated on 30. March 2021) Can you please help.RegardsAlexander  

I realize this topic has been posted multiple times and Sonos has yet to deliver...I was told today on a chat to post this again and hopefully others will jump on board.  My perspective is this is a simple addition.  Sonos please make it happen!

Hi  I am running a small SMAPI, witch runs the Sonos Cloudqueue functions witch works fine with the Sonos Move.  But when executing the command on a Sonos One SL.  Any developers that can help me out?  Any help will be highly apriciated. 

I just got a new laptop, running MacOS 11.2.3 (Big Sur). I downloaded the S1 controller and was prompted to enable it in accessibility, which I did. When I launch the app it says “Searching for your sonos system” and becomes unresponsive and beach-balls. I’ve tried deleting the app and re-installing.Any tips for how I can get this working?(and no I can’t upgrade to S2)

Hi,I have a pair of Play:1’s connected as a Stereo pair.Windows PC, Phone are able to connect to it with the controller app, Mac can’t. Don’t know if important but Spotify on Mac IS able to play music on the system.All devices are on the same wifi.I have a pair of TP-Link Deco M9 Plus mesh operating as an access point, connected to my cable company’s router to the internet.I have disabled VPN on the Mac, made sure Sonos was allowed in mac firewall, disabled antivirus. I recently moved, but all gear (except cable company router) was with me and working in my previous house and everything was working fine there. EDIT: I tried connecting one of the speakers with an ethernet cable (and disabled its wifi) and there’s no change.Any advice?Thanks

Can anyone advise if its possible to add this link to Sonos? 144.76.39.214:8001/stream I tried to add a station on the Windows software but it does not allow it.    My dad loves this station and I’m having a heck of a time trying to add it.   Thanks. 

I may be completely missing the point here...but when I take my Roam out and about the S2 app becomes unusable as a control for the speaker. As soon as I am beyond range of the home WiFi the app simply reports the error that there is no WiFi (correct) and effectively locks all functionality. How does this support the use case of taking Roam to the beach/ park etc?

The latest version upgrade of S2 12.2.4 has started to say that the OS on my Motorola G4+ phone Android 7.0 is no longer supported. It now no longer finds my Sonos Play:1 and Play:3 speakers in the app. The notification directs me to the Sonos website documentation that says that Andriod 7 is supported. I haven’t seen any announcements that Sonos is dropping support for Android 7. Why is this happening?

I have read the community questions, but haven’t found this answer.Our music library works, I can play the music from my iPhone when routed through my husband’s library (he loaded all of my music there, can’t play direct from my phone). What do I need to do to have my music play when he takes his laptop with him?

Can you use the same Sonos email account for both the S1 and S1 "parts" in a s1 s2 split system - or - do you need a different e-mail for the new s2 part?

I have x2 Gen1 play 5’s, a play bar and  x2 gen 1 play 1’s.Since I tried to set up the S2 app I realised that the Gen1 5’s aren’t compatable. Now I can’t link all the speakers back together on the S1 app as they show as not compatible including the boost. Seems I can only access half the system at a time via either App, but not them all like I used to be able to do!I hope this isn’t permanent ?? 

There are several articles etc online about this but most seem out of date. Am I able to have the Sonos control show on my iPhone X Lock Screen? Do I have to somehow turn off airplay to do this? If so, why? Because that is very annoying. If I do, how do I do it?

Why does my Sonos app show that I have a subscription for Sonos Radio HD when I don't?When I click on the link, it opens this page:Can you please stop pushing your HD radio? I have not spent hundreds of pounds on your equipment so that I can listen to radio, HD or otherwise.  If I want your HD radio, I'll subscribe, but please remove this duff information about me having a subscription when I don't!   

Hi,I really miss the function to set pre-defined volume levels for different groups of speakers.for instance I have a beam, a five and a roam all grouped together in my living room. I use them separately (like beam for tv and roam on the go) but playing music in my living room I want to use them together in a set volume and not have to manually adjust themthis topic seems to have been around in different threads for years without any action taken.is there any plans to implement such a solution to the system? It seems like a fairly easy SW adaption.

I currently have 2 x Play 3’s (in different rooms) and looking to add a turntable to setup. I thought the only way this was possible was via the Sonos Port but having looked into this a solution i believe is getting a Five and connecting via line-in. I’m just weighing up my options now. I have a few questions/concerns and would appreciate any inputs from the community!  If I was to bring my 2 x Play 3’s together in the same room and pair as L & R - I understand i would need a Sonos Port to connect the turntable to this. Would this give me better sound/pack more of a punch than if i was just to replace with 1 x Five? It’s an average sized living room and currently the 1 x Play 3 in there is adequate for music but i really like the idea of L & R. Could I still get the same richness of sounds from the latest tech and single speaker of the Five?  My concern on pairing the 2 x Play 3’s is that these speakers are quite old. While they work perfectly fine and use the latest S2 operati

Hey guys, new sonos arc and sub owner here. Absolutely love the new setup. However my PS5 requires vastly different EQ settings than watching movies. I can’t seem to find any way to save EQ profiles. Anyone figure it out?

It turns out that I cannot update anymore my library music index because the operative system (Android) on my phone is too old, though I did run an update not such a long time ago! This is very annoying and irritating indeed. Am I supposed to buy a new phone every time Sonos stops supporting a certain version of Android? Is this some kind of planned obsolescence in agreement with Apple, Samsung and co to force customers to buy a new phone? I’m wondering more and more. If Sonos folks want to buy me a new phone they are welcome! I just feel like selling all my Sonos stuff and going back to my old good CD and LP players.

Hi I have the sonos app installed on my iPhone and iPad, im selling my iPhone soon and unsure how I should uninstall the sonos app.I see that in the app settings there is something called reset app. If I click this will it remove my system from just the iPhone app, I dont want it removing my system from the iPad. Thanks

Last year my Sonos Play: 3 wiped all my self created playlists containing approximately 2000 songs. I hadn’t changed anything, done any updates or changed music streaming services. Customer support wasn’t any help so I mourned the loss of all my favourite music and decided to start again.  Now, I can’t even CREATE a playlist to add music to. (I can add pre-made playlists to my Sonos library) but when I try to create a new playlist manually I get a system message which says ‘Unable to create playlist. Please try again’ Can someone shed some light on this before I throw it out of the window and invest in another brand! 

Qobuz opened up in Sweden last week and I have an account. But Qobuz music service is not available in Sonos setup. Any thoughts?

Just signed up for Sonos Radio HD, but can’t for the life of me find the ‘Sleep’ stations with white/pink noise etc. Do they exist? I know they were mentioned in all the press releases when the HD subscription was launched in November, and a ‘Pink Noise’ channel image is shown at the bottom of the promo page.

My favorite feature of Spotify is that it autoplays a radio station after I finish listening to an album. Despite having autoplay enabled on Spotify, when playing to Sonos through Spotify Connect the autoplay just doesn’t work; the music stops after the album ends.Spotify says this is a Sonos problem, seems like Sonos says this is a Spotify problem. Any ideas how to get this bug worked out?

I needed to reset my Roam, but the controller is still showing the device as ‘offline’ despite it being removed from the system. Any thoughts? App all up to date.