Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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I see this same topic from a year ago, but no solution posted. I use Alexa on a Sonos One to stream NPR through TuneIn. It worked fine yesterday, but today, when I try it through Alexa, Alexa acknowledges the station (i.e. says something like “playing OPB through Tunein”) but then only silence. If I go through the Sonos app, I can get it to play just fine. But then, I can’t get Alexa to stop it. On a related note, when I was able to get Alexa to play NPR, I could stop the playing by saying, “Alexa stop.” But a week or so ago, this stopped working. The only way I could get it to stop was to say “Alexa pause.” Anybody have any clues what’s going on here?
Yesterday while playing a station on Sonos Five which was initiated via a request through my Amazon Echo, the station would not stop. I had to touch the Pause button on the Five. Today, I found that any request to play Sonos via Alexa Echo or Alexa App will not play anything. In troubleshooting I removed the skill, added it back in, removed the group and added it back in, removed the devices and re-discovered, rebooted everything. All firmware is up to date. Up until yesterday all had been good.Right now on the Alexa app I have the Sonos skill enabled and the Sonos Five enabled. I have no Alexa groups. I can play on the Sonos Five via the Sonos app. I can play on the Echo via a Alexa voice request to the Echo or via the Alexa App. I can request Alexa to play to my Sonos Five via voice request to the Echo. It is acknowledged but no sound comes out. I can request The Sonos Five to Play via the Alexa App, but it does not start playing and does not show the playing bar on screen.I am not
Hello,I had a Samsung soundbar as well as an Alexa Echo in my living room. Among other things, I used my Echo to announce when one of my Ring cameras detected motion.I replaced both the soundbar and the Echo with a Sonos Arc, and I have Alexa integration enabled on it. However, I don’t seem to be able to make it so the Ring camera motion announcements would also go through Alexa on the Arc just like it used to on my Echo. When in the Alexa app, I select the camera I want to hear motion announcements from, but I cannot see/select the Arc to play it.I am correct in thinking that it doesn’t work that way?I searched but didn’t see a clear answer.Thanks!
As described extensively in this thread, multiple users have reported the consistent need to ask Alexa (or Google Assistant) twice to play music on Sonos from Spotify. This appears to be related to an erroneous stream limit error from Spotify that is not being handled correctly by Sonos. A fix was apparently released for S2 systems in 2021 that resolved the issue for S2 systems, but the issue remains unresolved S1 systems. I suspect most S1 users have either given up on Spotify, Sonos, or both at this point.As described in the above-linked thread, this problem can be replicated as follows (including on my own system):When issuing a voice command to Sonos in any room I have the following situation:If SONOS is playing or has recently played via voice command: No problem; music will play properly. If SONOS is playing or has recently played from Spotify Connect: No problem. If SONOS is playing or has recently played from its native app: I will have to ask twice. The first time it will
I am not again scrolling through similar issues that were raised years ago - I would like a new topic opened please. I have an Echo Dot and a Sonos One.I have had same for 4+years.When I ask the Sonos “Alexa, play Absolute Radio” or “Alexa, ask BBC to play Radio 2” or similar commands, I get the expected response: E.g. “Absolute Radio from Planet Radio” or “BBC Sounds, and the jingle.Then SILENCE.This does not happen with the Echo Dot.I can start any radio station or music from the app on my iPhone.But when I ask Alexa to “Stop playing”, NOTHING HAPPENS. I have to unplug the damn thing or use the App.Yes, I have checked the microphone (why, I don’t know because my voice was clearly heard!).Yes, I have reset the One and started from scratch.Yes, I have disabled and reenabled all the skills.This MUST be an issue with Alexa & Sonos (My Echo Dot works fine)PLEASE CAN SOMEONE COME UP WITH A SOLUTION. If you cannot notice, I am getting VERY FRUSTRATED with this.Thank you
Hello,I have been forced to turn voice control off on my new ARC because it thinks it hears ‘Alexa’ ALL the time when it hasn’t. Tonight during playback of a film it activated three times in as many minutes. It’s infuriating and I’ve had enough. I shall put a my echo dot Alexa back in here tomorrow unless anyone has any idea how I can make it less sensitive?
Since today, my apps (iOS, Windows, 3rd party, ...) no longer show album art, title, artist, progress bar, etc. when I start songs by voice with Alexa. In these cases, the music is then streamed directly from https://d3rz60g1mtspwx.cloudfront.net and the info set is also reduced. Volume, Start, Stop all still possible, it is only nothing more displayed and strangely different streamed.currentTrack:absoluteAlbumArtUri: "https://d3rz60g1mtspwx.cloudfront.net/usw.duration: 0stationName: ""trackUri: "https://d3rz60g1mtspwx.cloudfront.net/usw."type: "track"uri: "https://d3rz60g1mtspwx.cloudfront.net/usw.If I start via Sonos app from Amazon Prime, it is as before and until yesterday and everything is displayed., it runs over the Sonos network and the info set is completely as always/beforecurrentTrack:absoluteAlbumArtUri: "https://m.media-amazon.com/images/usw.album: "On ne change pas"albumArtUri: "/getaa?s=1&u=x-sonos-http%3acatalog%252ftracks%usw.artist: "abc"duration: 186stationName:
Based on earlier questions I posed to ensure I get things right, I purchased a Sonos Five and a Sonos Amp and have them controlled by Alexa (via Echo). Thanks to the Community members for their help with my questions both prior to and following my purchases. On my equipment, I have all the latest versions of the Apps and firmware up to date. All devices are in my “Family Room”.I set up the Five first, and during the set up using the Sonos App, I indicated its Room location was Family Room. The Sonos Five ended up being named Family Room and it was in the Family Room. When I set up Sonos Amp, I also said it was in the Family Room and it showed up with the name Family Room 2 (given, I suppose, that it was the second Sonos device in my Family Room). I subsequently changed the names of the two Sonos devices to Family Room Five and Family Room Amp, respectively. Questions: By renaming the Sonos Five from Family Room to Family Room Five, when I look at the device on the Sonos App, it shows
Hello FolksCould someone possibly help me please? I haven’t a clue with this unfortunately I possess the following Sonos products playbar (non Alexa)2x play 1s (non Alexa)1 x gen 3 sub (with Alexa)can I control all the devices which are set up for “living room” in the Sonos App with Alexa or must all products be Alexa voice controlled? Do I require a Amazon echo or similar to act as the master? If I require an echo how do I configure the Sonos to it?sorry to ask a dumb questionThanksMartin Stevens
I have an Amazon “Echo Flex” for Alexa. It has a silly tiny speaker and I’d like to connect it to my Sonos 5 so that whenever I ask Alexa something, it responds via the Sonos 5 speaker. The Alexa app supports using WiFi Speakers for voice response output. However, for the Sonos 5, the option is greyed out. It says:“Why can't I use my Preferred Speaker?For a speaker to work with an Echo Inout, it must be able to play all audio. Your Preferred Speaker is only available to certain types of audio, like music and audiobooks. To use a Preferred Speaker with Echo Input, select an Alexa device with a built-in speaker.” Given that Amazon Alexa has been around for years, I thought that Sonos would have caught up? The Sonos 5 is such a great speaker. It seems a shame to have such small modern age issues.
What is the point of having Alexa built into your Sonos One if you cannot combine it with your existing Echo and/or Echo Plus speakers to be able to play music throughout your house. I have two recently purchased Sonos One speakers and was getting ready to add the Sonos Play Five, but that decision has been back shelved. I can’t justify the $550 cost when it cannot be combined with my other Echo speakers for an EVERYWHERE experience when playing music!!! So dissapointed.
I have Sonos devices with Alexa setup in 3 rooms. In 4th room, I have a Beam that WAS setup with Alexa, but I removed Alexa from it to try to solve this problem: while watching tv using the Beam, if someone speaks to Alexa in another room, the Beam mutes momentarily. I’ve 1) disabled Alexa (in the Sonos app) on the Beam, and left it off. 2) disabled Alexa on all devices in the Sonos app, turned back on for all but the Beam. 3) disabled Sonos skill in Alexa, then reenabled. Help!
Please ask the engineering/coding team to incorporate Amazon’s ability to change the wake word and change the voice settings. Very frustrating that these options still are not included and Sonos is still essentially ensuring the virtual assistant stays gendered. Shouldn’t be that difficult and right now appears to be lack of priority/care.
My Sonos ARC is connected to a Sony TV with a HDMI cable with ARC. It is also configured as an Alexa.Sometimes I want the TV to be showing something, but the audio to be separate from the show. Right now it seems to “partially” work. If I start playing from an Echo (with the Sonos set as the default Alexa speaker) the TV audio is silenced, but the Alexa audio is unheard. Turning off the Alexa Audio (stop) does not restore the TV audio till I change something on the TV side, and even then, it seems to come back with the Volume at zero. It would be great if I could explicitly state that audio on the Alexa side takes preference in all cases.
I have a large kitchen/diner. I have 2x stereo pairs of Ones- called Kitchen 1 & Kitchen 2 in Sonos.Clearly I now have 4 Alexa’s in the same room but, due to the pairing, the 4 appear as just two Alexa devices in the Alexa app until you click on each ‘Alexa device’ and it has two speakers inside it, both of which can be configured.What I want: a permanent grouping of Kitchen 1 and Kitchen 2 so that whatever I do, they play together, ie. all 4 speakers play (as 2 stereo pairs) all the time under the command of the Sonos app and Alexa.What I get: an infuriating mix of, group them in Sonos, everything works fine… until at a random time when someone says “Alexa play...” it decides to break up the group and play from only one pair until I regroup them in the Sonos app. This is driving my nuts.I have tried what I think is *everything*… but I live in hope that the magic combo is out there somewhere.I have created a room called “Kitchen” in Alexa grouping the two Sonos pairs, Kitchen 1 and
A couple of questions re setting up the Sonos system to be able to automatically respond upon a voice request to play:Is it OK to keep Sonos Amp and Sonos Five always on, so that a request via Alexa to associated Amazon Echo to play something on the Sonos equipment (Alexa Group) can be initiated at any time? Or do you typically turn the equipment on each day just prior to asking for something to play? (Amazon Echo is kept on.) Does Sonos Amp and Sonos Five go to sleep after a time of not playing and do they automatically awake when the Alexa command is given to the associated Echo for them to play? (This, to save energy and potentially not overheat internal components vs the always full on state.)Thank you in advance.
Looking to use Amazon Echo to control Sonos Amp (and/or Sonos 5) via Alexa. I believe the Echo can be connected to the Sonos equipment by wire or wirelessly.Is there some advantages to using a 3.5mm to RCA (Amp) (or 3.5mm (Five)) cable to connect the output from the Echo to the input of the Sonos device (to have it play on the Sonos) vs setting up an Alexa Group to play the sound from the Echo to the Sonos? Would the sound when using a cable be better/worse quality compared to the wireless setup (for streaming music for example)? Overall, what would be the preferred way -- Wired or Wireless? (The devices will be close enough together that either way can be accomplished.)Thanks for your support.
I am looking at adding some Sonos products to enhance the music/radio playing capability in my home.Some questions:Is it possible to use Alexa voice assistant on an Amazon Echo to direct to play (music or radio station) simultaneously (and in sync) on a Sonos Amp (with 4 speakers) and a Sonos 5? Can I have it set up so I can just say “Alexa Play Song X”, and it defaults to playing on the Sonos Amp and Sonos 5 together and in sync. (I understand that it cannot play in sync on the Echo and the Sonos devices, so I would not want the music to play on the Echo when the Sonos devices are playing.) How would I set this up? Do I set up a Sonos Group? Alexa Group? Or Both? What would be the “Preferred Speaker” or “Controlling Speaker”, etc? Can I ask Alexa (via the Echo) to adjust the volume of play on these Sonos devices simultaneously? (e.g., “Alexa, Louder”.) What if for preferred listening I would like the volume of the Amp to be louder and that of the Sonos 5 to be softer, or vice versa?
So i am just setting up my Sonos App. It is connected to in the ceiling speakers. They worked when i tested them out first thing.Now i am trying to connect to Alexa but it all is going into circles and i am losing my sanity.It keeps asking me to register speakers and gives zero to nothing to explain what on earth they want me to do 😭😭😭
Hi All. I have recently replaced my old Echo device with a Sonos One (Gen 2) in my kitchen. I set up Alexa and it generally works fine, but any moderate background noise renders the microphone useless, and Alexa will not react unless I speak directly into the mic. I also own an Arc and a Roam and both work flawlessly. I have found some threads on here discussing the issue, but it is not clear to me whether this is a general Sonos One problem or whether to consider a replacement unit. Does anyone have a bit more insight? Thank you.
Alexa is supposed to be a great addition to Sonos. Are there any plans to add any new streaming services in the near future, eg napster. What about local media playing? These were asked for when alexa was initially introduced. It seems like there haven't been any significant improvements for a long time. Was alexa integration an unnecessary gimmick?
I have a Play 1 and a Beam and Alexa randomly stopped working on both today (have checked the mic is on).I have tried disabling/re-enable the skill, but am getting stuck when trying to enable the skill. I get the “You need to link speakers to your firstname.lastname@example.org Sonos account before you can add this skill.” error even though I can see my devices in the Sonos app fine. Going to the settings of each individual device shows the following under Voice:“There was a problem retrieving Voice Services account information for this room. Please try again” - this was the case before trying to make any changes.What I have done so far:Disabled the Sonos skill in the Alexa app and deleted all Sonos devices from Alexa, logged out and back in to the Alexa app Checked that my Sonos account has a valid postal address (this was suggested as a solution in another thread) Attempted to disable Alexa from within the Sonos app, but it does not show up to allow me to do so - when I go to Settings > Service
With Amazon Echo and Sonos 5 (and Spotify Premium and Alexa Sonos Skill and Spotify Skill), I would like to:Ask Alexa (via the Echo) to play (a Spotify album or a TuneIn Radio Station for example) on Echo and Sonos 5 simultaneously (separate rooms but in sync). Ask Siri via iPhone to play (Spotify) on my Echo and Sonos 5 simultaneously (separate rooms but in sync).Is it possible to have this? How would one set it up (is it just a “group” in Sonos or Alexa)? What is the best way to get a set up to easily use voice to simultaneously play on several speakers in sync?Thanks.
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