Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 2,867 Topics
  • 22,757 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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2867 Topics

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Mretrain16coachesContributor I
asked in Amazon Alexa and Sonos

Alexa says Spotify is offline when it isn’t...

When I ask Alexa to play music on my Sonos one, it says “Playing Elton John (for example) on Spotify. Sorry that device is offline” but it isn’t...I can play Spotify from the Sonos app but not via Alexa. It’s worked fine up until today and I’ve changed nothing. Any ideas?

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UKMedia
3 years ago
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cjb4Contributor I
asked in Amazon Alexa and Sonos

Alexa Drop-In on Sonos One

The ability to use your Alexa enabled devices' as intercoms (drop-in) does not work on the Alexa enabled Sonos One. Or I can't figure out how to activate. Drop-in needs to be enables on your Amazon devices (echos, dots, etc.) in order to work but there doesn't seem to be a way to do that on the One. Am I missing something?

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melvimbe
5 years ago
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rhgibsonContributor I
asked in Amazon Alexa and Sonos

Sonos Play:1 and Google Assistant

I have Google Home and a Sonos Play:1 speaker. Sonos says that in 2018 the Sonos speakers will be compatible with Google Assistant but will that be a software change that will allow me to use my current speaker with Google Assistant or will I have to purchase a new Sonos speaker in order to be able to use the Assistant with Sonos? Does anybody know this yet?

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Paulw123
4 years ago
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andrewmkRenowned Enthusiast II
asked in Amazon Alexa and Sonos

Amazon music is on streaming on another device ...

Starting to get tee hang of this. 4 Sonos devices and 1 echo dot here. Cancelled Deezer and have Amazon unlimited 30 day trial (not the limited echo music service). I can start multiple Amazon streams via the app without issue, and I can start one Amazon stream by voice ok. However if I start a second Amazon stream in another room by voice, Echo says that Amazon music is streaming on another device, would I like to stream on {room name} instead?’. Is this expected behaviour? Thanks Andrew

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R
5 years ago
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SirCadianContributor I
asked in Amazon Alexa and Sonos

Error discovering devices in Alexa app

Hi, As part of trying to resolve issues I was having getting Alexa to play my flash briefing, I de-registered all my Sonos devices with Amazon. Unfortunately, Alexa now can't "discover" the devices with the Sonos smart home skill. I get the helpful message "There was an error discovering your devices". I've tried: - disabling/enabling the Sonos skill. - re-installing the Alexa app. - cycling the power on all sonos devices. Nothing works, my devices cannot be discovered and I can't control anything with Alexa. Control of the speakers through the Sonos app works as normal. Any help to get everything working would be much appreciated. Thanks!

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K
4 years ago
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accuserContributor I
asked in Amazon Alexa and Sonos

Is it possible to 'disable' Alexa in the Sonos One?

From a purely audio point of view, the Sonos One seems to be a better speaker than the Play:1 (from reviews, I don't have either). Given that they are currently retailing at the same price point, is it possible to use the Sonos One without Alexa enabled, and use external Echo devices with the Sonos skill?

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J
5 years ago
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alexjochmannContributor I
asked in Amazon Alexa and Sonos

Spotify won't connect to Alexa

I have spent an hour trying to reconnect my Spotify account to both Sonos and Alexa so that I can say, "Alexa, play 'XYZ' on Spotify." It then tells me to connect my Spotify account to starting with my Alexa app but EVERYTHING IS CONNECTED AND I AM LOGGED IN. I have tried uninstalling both apps, I have disconnected the service from the speakers, I have even checked my Spotify account to ensure I am in fact premium, even though I know I am, and sure enough, that's fine too. I literally cannot figure out the problem. That all being said, I can't ask my speakers to play Spotify but I can open the Spotify app on both my laptop and phone and connect to my Sonos speakers from there. THIS IS SO FRUSTRATING. HELP.

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P
4 years ago
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Robert parksContributor II
asked in Amazon Alexa and Sonos

Playing Local Music Library on Sonos through Alexa

Will alexa skill be able to play from my music library?

87
T
3 years ago
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accuserContributor I
asked in Amazon Alexa and Sonos

Limitations of Alexa in SONOS One

The Sonos One webpage states "Everything that Alexa does - Play songs, check news and traffic, manage smart devices and enjoy all those other helpful Amazon Alexa skills using a single Sonos speaker." However, reading the forum and other sites, this doesn't seem to be quite true. We've be using an Amazon Echo Dot for a while, and find it to be really useful. I was looking for a multi-room speaker solution for an extension that we are building, and was considering Sonos Play:1 until I saw the Sonos One. However, I am concerned that if the functionality of Alexa is limited, this will irritate us. I realise that Sonos will be able to add software updates and new features, but we don't have a roadmap as such. Could we reasonably expect that the Alexa integration in the Sonos One will reach parity with Amazon Echo, or will it always be a poorer cousin?

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J
5 years ago
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BadnewsContributor I
asked in Amazon Alexa and Sonos

Alexa app not discovering any sonos speakers

Trying to integrate my 4 sonos speakers with my alexa app and its just not working. I search for devices as instructed and my nest heating is appearing as are my hue bulbs but no sign of sonos. I have updated both the sonos and alexa apps. Anyone any thoughts?

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Edward R
3 years ago
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magntpatContributor I
posted in Amazon Alexa and Sonos

Multiple Echo and Sonos - play everywhere not an option

I have 4 echos in my house grouped to the “everywhere” group through Alexa. I added my Sonos Play 1 and it works fine by itself with any simple alexa commands. However, I tried to add my Sonos speaker to my everywhere group but it doesn’t seem like this is an option. Can anybody tell me if I can play my music on ALL of my echo devices AND my Sonos at the same time? If I can’t add Sonos speakers to the everywhere group along with my Echo devices, I’m less likely to purchase an additional Sonos like I planned. Isn’t the whole point to be able to play music in all the speakers at the same time?

60
E
4 years ago
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jennifersContributor III
posted in Amazon Alexa and Sonos

Randomly playing music in the middle of the night

Since I added a SonosOne to my existing setup (I already had a 5 and two 3's in my living room, hooked to my Dot, and another Alexa in the house), I've had Sonos start playing music randomly in the middle of the night a few times. They have all been days where I had played a lot of music ... can't imagine how that is related, but it seems like more than coincidence. I live alone and have no pets, so nothing could be causing this - doesn't make sense.

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Smilja
4 years ago
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robferContributor I
asked in Amazon Alexa and Sonos

Sonos Shows as offline in Amazon Alexa App and wont play to Sonos Play 3

Hello, Needing some help, My sonos play 3 is all connected upto Alexa and Sonos however, I cant control it via Alexa as it keeps saying my Sonos is Offline. Sonos is working fine via the Sonos App and I cant figure out how to get it to show online and work via Alexa - Any ideas?

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R
4 years ago
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Disco StuContributor I
asked in Amazon Alexa and Sonos

Alexa will not stop playing or pause

I have a Sonos Beam in my living room in a group with two Gen 1 Sonos One speakers and a Sonos Sub. I have had Alexa enabled since I initially setup this system. All had been working well but suddenly, Alexa will not stop or pause playing by voice command. I can say "Alexa, play NPR" and it will respond properly. I can say "Alex Louder" and "Alex Lower" and the volume will adjust. But when I say "Alexa Stop" (which is what I've been saying since day one) or "Alexa Pause" it will simply make the command chime and keep playing. Also, the Beam is working properly but in the Sonos app, I don't specifically see the Beam listed as a speaker. I think it might simply be labeled "Living Room?" I'm not sure if I should see the Beam specifically? I tried to remove Alexa and reactivate it but I got completely confused and I'm not sure what I accomplished. I'm now back to square one, with the same symptoms as described above. I have an Echo Dot in another room that responds normally to S

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L
2 years ago
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LittleDreaDContributor II
posted in Amazon Alexa and Sonos

Sonos One alternate Alexa "wake word" change

I was going to buy a pair of Sonos ones when they first came out but the inability to change the "wake word" from Alexa was a deal breaker for me as I already have a multi-room Sonos/Echo/Alexa Home autmation setup in which I use the "wake word" "computer". Therefore any expansion to my existing setup has to also have the abilty to alter the "wake word" to "Computer" as with the Echo/Echo dot. Has this issue now been addressed? If not, can this issue please be addressed in a future update to allow the Alexa Wake word on the Sonos One's to be changed from "Alexa" to "Computer"?

68
chicks
3 years ago
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FonzieContributor I
asked in Amazon Alexa and Sonos

Siri on Sonos

I have two Sonos Play 1 and am getting a Play 3. I was planning on buying an Echo Dot, to use Alexa with it, but then you came out with Sonos One. That made me think twice. Now I am reading that in 2018 you will be integrating Siri to Sonos, and now I really don't know what to do. So I have the following questions: Siri/Airplay related: 1) Will Siri be available on a speaker (like Alexa is currently on Sonos One)? 2) Since Apple doesn't have a stand alone device for Siri (like the Echo Dot), is it fair to assume the Siri commands will be given through an iPhone or iPad? 3) Will Airplay work with all the speakers in the Sonos line, or will it be with a specific model (e.g. Sonos One)? 4) if so, then is it enough having one of them in your home system, or must they all be individually compatible 5) Can I currently tell Siri to play a song using my Sonos speakers? Alexa related: 1) I don't have any streaming services, I only use TuneIn radio, however, I have 10,000 songs o

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melvimbe
5 years ago
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Doug_MITrending Lyricist I
asked in Amazon Alexa and Sonos

Alexa only playing one song through Sonos then STOPS

I ask alexa to play an artist in in the living room. The first songs plays... and then nothing..... It seems like SONOS is not playing the alexa Que?

39
D
4 years ago
stek
stekTrending Lyricist I
asked in Amazon Alexa and Sonos

How to link spotify account to alexa?

Hi, It seams that to use spotify with alexa I have to link my account to alexa. It really, for me, not clear how to do this. I goes to my alexa account, settings-> music & Media and I can't add any service. When I select "Chose default music service", I can see Spotify, but I'm not able to select them. regards Stefano

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stek
5 years ago
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KJDContributor III
asked in Amazon Alexa and Sonos

setting up Location (postcode etc.) on Alexa app

Every time I go into settings in Alexa app and do the drop downs for location, address and postcode etc.. it lets me do it, I press save and then it reverts back to being empty as If I didn't put them in. Its a small issue but driving me mad! I ask Alexa say for the weather and she tells me to put in this info on the app, but it just wont save the details. ???

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S
4 years ago
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Robert parksContributor II
posted in Amazon Alexa and Sonos

Napster with Alexa

Will Alexa be able to work with Napster

119
I
3 years ago
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benrchapmanContributor I
asked in Amazon Alexa and Sonos

Sonos Mic not working

Recently purchased the Sonos One Gen 2. I don’t think the microphone has worked since I brought it. It does not light up. On have it in stereo mode with another One Gen 1. I in paired the two to see if that would work, but it didn’t. I have tried tapping the button on the top and nothing happens. The other buttons on top work fine. The other one works perfectly. Please help.

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Cheezy2
3 years ago
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Robert768Contributor I
asked in Amazon Alexa and Sonos

Does the existing Sonos work with Alexa

I have been told since the anoucment that my investment in Sonos would include Amazon Echo features. Unless I am missing something Sonos has stated that all of my Sonos One are obsolete and I will need to purchase new Sonos Ones if I want Amazon Echo features. Am I missing something? Is this what I just read? Please tell me that my existing Sonos Ones are upgradable?

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J
5 years ago
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DavefromcmContributor I
posted in Amazon Alexa and Sonos

Sonos and Google Home or Mini

I got them working together. I say the song on my google mini and then just hit play on the Sonos. No phone or computer to fiddle with. It is so easy, i am surprised no one has pointed this out. Just check out the video link! https://youtu.be/Efqo0wbd3Yg

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U
5 years ago
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User96576Contributor I
asked in Amazon Alexa and Sonos

Changing Alexa wake word

Are there plans to be able to change the Sonos One wake word? My daughters name is Alexa, so it's not practical to have it as the wake word ( I don't need two people telling me that they "don't know that one")

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J
3 years ago
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robertberkeyContributor I
asked in Amazon Alexa and Sonos

Sonos not playing Alexa music

I've had the Sonos One for a couple of weeks and it was working fine up until yesterday. The music plays fine through sonos app but is not playing correctly through the speaker upon command. For example, if I ask Alexa "to play Lithium on SiriusXM" she responds "Lithium from SiriusXM playing on Office" but then nothing happens. Any suggestions?

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Edward R
3 years ago

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