Best answer by UKMedia
View original
Sonos One - can't turn microphone on
Well, until Friday everything was just fine, I could make requests to Alexa. Since then the microphone is off and I can't turn it back on. I've tried rebooting the unit, I've tried numerous times to turn it on including pressing the mic for 5 seconds. If I press the mic I can make requests and Alexa responds, just can't seem to turn it back to the "on" state. Any guidance appreciated?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 7
+20
First off, please Disable the Sonos skill in the Alexa App and then Re-Enable.
Many thanks, that’s done the trick.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.