Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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I've had the Sonos One for a couple of weeks and it was working fine up until yesterday. The music plays fine through sonos app but is not playing correctly through the speaker upon command. For example, if I ask Alexa "to play Lithium on SiriusXM" she responds "Lithium from SiriusXM playing on Office" but then nothing happens. Any suggestions?
I am using the Sonos One I received today. I’ve got everything set up properly I believe but here’s the issue I’m having... the music plays fine through sonos app and commands but any non sonos commands aren’t outputting through the speaker. For example, if I ask for the flash briefing it will tell me “here’s your flash briefing” and then nothing will come out of the speaker. Same for “sleep sounds.” If I ask it to play a sleep sound it will say it’s playing but it won’t actually play. Seems to be the skill outputs but I could be wrong. My echo dot is working fine.
I just bought a Sonos One and its working very well. I cant find any way to mute the microphone. Theres no option anywhere in the app (windows/iphone) and it seems theres no physical button on the sonos one? How do i get the mutebutton to work and show that its muted?
I have a Sonos One. I recently moved it to another plug socket in the same room and, ever since I moved it, Alexa has become unable to play music via Spotify. When asked to play music from Spotify, Alexa says [i]"To play Spotify, link your premium account first using the Alexa app."[/i] In the Alexa App > Settings > Music Services, Spotify is already linked to my account (which is a premium account). Although Alexa has become unable to connect to Spotify, I can still get Spotify music to play through the Sonos One speaker via the Spotify App. Things I've tried: [list] [*]I've tried unlinking and relinking my Spotify account in the Alexa app. [*]I've tried removing Alexa entirely from the Sonos One and re-adding it. [*]I've tried removing the Sonos skill from Alexa and re-adding the skill. [/list] Does anyone have any idea what's going on here and/or what I can do to sort it out? Thanks!
I hope Sonos provides some way to completely disable Alexa or any other listening-servie on its hardware and software if they are going the voice-command route. I'm extremely security and privacy conscious, and have to be in my work. I can't understand why anyone would want a device "listening" to everything said in the home or office setting. Trusting devices like that suggests a lot more faith and trust in companies and government than I have, despite assurances that it only listens for the key phrase to activate. It's a sure bet there's either a back door in it, or someone will hack it to eavesdrop on everything.
Well, until Friday everything was just fine, I could make requests to Alexa. Since then the microphone is off and I can't turn it back on. I've tried rebooting the unit, I've tried numerous times to turn it on including pressing the mic for 5 seconds. If I press the mic I can make requests and Alexa responds, just can't seem to turn it back to the "on" state. Any guidance appreciated?
Ryan S or anyone who works at Sonos, its inconvenient to have to say “switch to tv” every time we want the Beam to play tv sound. Since the soundbar is first and foremost for Tv, can you default the Beam to automatically switch itself back to Tv mode after playing music? That would create a more seamless experience
I get a "Discovery Failed" message when trying to discover devices through my new Sonos One with Alexa. I've followed the following steps: 1. Set up Sonos One and added voice control with Alexa. Alexa responds to commands and knows who I am 2. Set up the Alexa app, connected it to my account 3. Enabled the smart skill for Sonos I tried both asking Alexas to discover devices ("Alexa, discover devices") and trying to locate devices through the Alexa app but I get a very quick "Discovery Failed" response (see image) [img]677546bf-3c59-42a3-99cb-026972d8ab53.jpg[/img] For what it's worth, I've also tried to connect my Nest thermostat by enabling that skill and connecting my account, but that device also cannot be discovered. Also, I've tried to uninstall my apps and go through this entire process again. That also does not work. Please help.
I just got my Sonos One today and am trying to get Alexa up and running. It is working with all of my home automation, Wink, Nest etc, but I can get Alexa to play anything on Spotify, which is my only music subscription service. She keeps saying “cannot play from Spotify music on that Device”. I have linked all of my accounts, and they show up as linked. I also do have a premium account on Spotify. Anyone have any thoughts? She does offer to set me up an Amazon music account when I just ask for a specific song or artist, then plays me a sample of the song.
Trying out the alexa app with an echo Dot today. Is there, or will there ever be a way to simply have all Echo audio playing through my Sonos speaker? At the moment you have to specifically tell Alexa the speaker to use, i.e. Alexa play the Beatles on *speaker name*. I would prefer if I could have all audio by default going through my sonos, without having to state the room on every command. Maybe I am missing an obvious setting for this?
Hi all. I have a set of stereo paired Sonos Ones. I have manually disabled the microphone on the right speaker by pressing the button on top. Today I disabled Alexa by going to [Settings - Room Settings - Living Riving Room (L+R) - Voice Services]. When I followed the same steps to re-enable, I was surprised to see that the app turned the right speaker's microphone back on. Seems to me that a manually disabled microphone should not be able to be turned back on through the network. It's a potential privacy hole. Have others noticed this, and has Sonos stated whether this is expected behavior?
According to Amazon that's the case. So i did a chat with Amazon support since the Sonos One is not finding my Phillips Hue lights (which work fine with the Dot)... [img]28ae8350-4751-4a4f-bd51-5e4f15ef5ba1.png[/img] Can someone from Sonos weigh in on this? If i can't entirely replace my Dot with the Sonos One then it's going to get sent back. Quite simply my Sonos One doesn't find my hue lights, but if i plug the Dot back in it disovers them fine, and they can be controlled via the One. If i unplug the Dot the lights become unreachable. All other smart home devices are ok. I don't want to make this post too wordy, but i've done all the troubleshooting i can think of, inculding removing and re-adding voice services which i saw in another post. I have removed the Dot from my Alexa account, leaving just the One, still no joy. My lights are using the v1 Hue Bridge in case that matters Thanks
After an initial successful setup with two Sonos Ones, I have recently expanded my Sonos setup using a Beam and two Play:1. This has led to me moving the Ones to other rooms. I’ve renamed them, and re-tuned. Frequently, going into the app, they’ve reverted to their old ‘room names’. I can re-name them back again, and checking on all my mobile devices this applies successfully. Next day, the changes are undone again. So far, tried asking Alexa to rediscover devices, and have deleted Apple Home app. Any ideas?
Had to re-set up my sonos one due to network change (actually 3 Sonos One's). Now If I ask alex to play something from amazon music, it says, "here's a station from amazon music....." like it did before, but then doesn't play anything. Alexa - play 93 wxrt. "Here's 93.1 wxrt from tune in radio", but then, no music. I've tried several times. same response. I think it upgraded my software as part of this process and assume that is the issue...
First let me say I have been a sonos user and supporter since my first system in 2006. I originally started with on amped box and then got another. I used these over 10 years without fail. I have allot of home automation in my house and waited patiently for sonos to get alexa support. I went out and immediately purchased the sonos one on release day and couldn't wait to use my existing alexa's. Then disappointment settled in quickly. Not only was the alexa integration not what I expected the ONE was beyond disappointing. We replaced the alexa in our bedroom with the one. After trying and multiple removed/re-add the entire ONE to get it working time and time again, the wife said it's got to go. So with great disappointment I went to the store to return my one. I grabbed a play 1 for $50 less and figured we will just go back to using our phone. Then I heard about the google home integration with a google cast in the input of my amps. So yesterday I purchased two google mini's and to
My Sonos one microphone is not working. I have multiple Sonos devices in the house and they are all working.What I’ve done:Rebooted Reset to factory settings and re-added Turned off Sonos Skill in Alexa, then turned it back on.I still cannot get it to work. Any advice?
Hello, I just setup my Sonos One today. I've been using an Echo Dot for some time and it continues to work fine. However, during the setup of my One, and currently even if I put my mouth 2 inches from the One and say "Alexa", nothing happens. I can do the same with my Dot, no issue. It just seems like the Mic isn't working or is disabled. Diag number 8102699
I have set up my Sonos One with my Amazon Account. I pay for Amazon Prime so I have access to Prime Music and can play this through the speaker. So far no issues. My wife shares my Prime benefits but she also has Amazon Music Unlimited on her own account. I have therefore added her Amazon account to the Sonos app to make use of her subscription. In the Sonos app I can see both accounts and the account that is in use is my wife's as it has a tick next to it. The problem: Alexa is not recognising my wife's Amazon Music Unlimited. When we ask her to play certain songs she says sorry you need an Amazon Music Unlimted subscription. What am I doing wrong? Thanks Dave
I have 4 Echo Dots, 2 of which are in the same room as Play 1’s I have 2 Sonos Ones in different rooms. Is there any way to get Alexa / Sonos to work with multiple streams in different rooms? I have Apple Music Family, Amazon Prime (Not Unlimited) and Spotify Premium (Not Family) All works great for a single user, but now my daughter has started using an Echo Dot it disrupts my listening. I could be persuaded to move from Apple Music to one of the other Family services if we could use Alexa to stream different music to different speakers at the same time. Anyone know if this is possible? I tried to search but all the results I can find seem to be more along grouping multiple zones for streams, which is not what I need. TIA
I’ve got the Sonos One all set up but it won’t play radio stations via TuneIn. Alexa acknowledges the request stating “Playing TuneIn xxxxx radio” but then doesn’t play anything. I’ve disabled and re-enabled the Sonos skill in the Alexa App but still doesn’t work. Any suggestions?
Hi, I was able to set up my connection with Alexa and Sonos, and I can use Alexa to start playing music without any issues. However, once the music starts, I have two issues: 1. I cannot stop the music. 2. the music stops playing after a single song. For example, if I say "Alexa, play the Beatles in the living room", music will start up on the Sonos system. However, if I ask her to stop the music ("Alexa, stop the music in the living room," "Alexa, pause the music in the living room"), she dims the sound of the Sonos speakers, responds with "I can change the playback mode only when music is playing" and then raises the volume of the living room again. When first requested to play music, Alexa responds with something like, "Shuffling popular songs by the Beatles in the Living Room." However, she stops playing after a single song, every time, no matter what the playlist. If I play the same playlist through the sonos app, it keeps playing. I'm not sure what the issue is, si
I have one of my Sonos One speakers not working properly with Alexa commands. It responds ok when I say “Alexa” but does not respond to all commands. It used to work fine, but now it doesn’t. Example - I will ask Alexa to play top hits on pandora and it will fine, but when I say “Alexa STOP or PAUSE” Alexa beeps continues to play. I can only stop or pause if I go into the sonos apps on my IOS device. I have tried to disable and delete devise and reset and reinstall, but same thing happens. Any advice? I have other Sonos One speakers that are working fine, just having issue with this one.
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