Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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Alexa now using BBC skill rather than TuneIn
My two Sonos Ones have previously been playing BBC radio stations via TuneIn without any problems: 'Alexa, play BBC Radio 4' would return 'Playing BBC Radio 4 from TuneIn' and the appropriate audio stream. Something strange has started happening today. Alexa is now trying to use a BBC skill and, depending on exactly how I ask, may or may not play audio. If I say 'Alexa, play BBC Radio 4', it returns 'Here's Radio 4 FM (tone) the BBC' and no audio stream. If I say 'Alexa, play BBC Radio 4 from the BBC', it again returns 'Here's Radio 4 FM (tone) the BBC' but now with the correct audio stream. Weird, I know: I have tested it again and again. When I look at my Alexa settings, it has added a new BBC skill. If I remove the skill, it just adds it back whenever I request a BBC radio channel. I don't mind using TuneIn or the BBC, but I don't want to have to specify the source every time. I don't know whether this relates to yesterday's 8.6 upgrade or perhaps Amazon have made a c
Cannot use Alexa to play Spotify on Sonos at all
We've got 4 x Sonos Play:1s dotted throughout the house - usually all grouped together. We bought a couple of the Echo Dots under the recent offer, and have subsequently signed up for a trial Spotify account (having previously been using Deezer as our main streaming service). However, we can't get Spotify to play via Sonos at all (had a little success when we first bought the dots a couple of weeks ago but nothing regular and nothing at all now). So how can I do it? I've made sure that Spotify is the default music app, I've deregistered and reregistered the Sonos skill in the Alexa app to no avail. If I ask Alexa to play something without specifying the room she'll play it on the Echo with no issues (and tells me that she's playing from Spotify). But if I ask her to play something in a certain room (i.e. on a Sonos speaker) she just says 'Sorry - something went wrong'. Please tell me what I'm doing wrong! It's driving me crazy and we need to make a decision whether we carry
Alexa and Sonos Megathread
Since the [url=https://blog.sonos.com/en/alexa-meet-sonos/]first introduction in October 2017[/url], we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enabled Sonos speakers. We're constantly fine-tuning and adding new features, along with improving the integration as we work together to bring the ultimate music and sound solution to your homes with Alexa and Sonos. That means new features, improved performance, and everything in between. This thread is a resource for people who might have questions that they're looking for answers to; a directory or megathread, so to speak. To start with, our home page is here for [url=https://www.sonos.com/en-us/alexa-on-sonos]Alexa on Sonos[/url]. It's kept up to date and shows some great information to answer your questions. We have our [b][url=https://en.community.sonos.com/amazon-alexa-and-sonos-229102/new-to-sonos-or-alexa-how-to-set-up-6791327]getting started thread[/url][/b] with the basic setup
Soundscape Skills Not Functioning
I call them "Soundscape Skills" - like "Relaxing Nature Sounds", "Ambient Sounds: Cricket Sounds", "Rain Sounds", etc. There's hundreds of them. On my Sonos One, perhaps only one in ten works properly. If a Soundscape Skill doesn't work properly, the symptom is that I hear nothing at all. Evidence seems to point to the fact that Alexa thinks that the Soundscape is playing, but nothing whatsoever is audible at any volume level. I tried dozens upon dozens of these late last night, and only found a handful which worked properly. Alexa otherwise seems to be performing perfectly well. I am working with Sonos tech support on this, but since the diagnostic reports look absolutely fine, it's difficult for support to troubleshoot this problem. My question is, am I the only one with this symptomatology?
Volume commands stopped working
Using an Echo Dot to control 3 existing Sonos speakers. Have speakers set up as Kitchen / Dining Room and Bedroom Can start and stop music fine 'play blah blah in (or on) Kitchen'. Volume commands, for example 'turn it down in the kitchen' and Alexa responds with 'that command does not work on device kitchen.' I've disabled and re-enabled the Skill to no avail. Am I doing something silly or is it a bug; should I try deleting all the devices and resetting?
“I could not find that on Apple Music” - Alexa and Apple Music integration issues
Finally Alexa and Apple Music integration has come to Sonos in Australia. This would be great if it actually worked. I have added the Sonos skill and the Apple Music skill to Alexa. I have added Apple Music as the default music service. I have added Alexa to both my Sonos One and my Beam. When I ask Alexa to play a particular artist, it will default to playing via Amazon Music (despite Apple Music being set as my default). When I specifically request that the artist play from Apple Music, Alexa responds that it “could not find that on Apple Music”, despite the songs being available to play via the Sonos app manually. The only command that works is if I ask Alexa to “play music” and it will play a personalised radio station from Apple Music. However, requesting any particular artist, album, playlist, etc. always either starts playing from Amazon Music or not found if specifically requested to play from Apple Music. I have completely removed Alexa from my Sonos devices, restarte
Sonos stops after playing one song from Amazon Music
"Alexa, play classical music on dining room" Alexa starts classical focus from amazon on dining room sonos. After one selection, sonos goes quiet. Sonos app shows nothing playing. I can ask alexa to play classical music again, and again it plays just one selection and stops.
Playing from local music library not possible using Alexa/voice control
I have checked with Sonos, and they have confirmed that you cannot ask Alexa to play tracks from your own library. Further, they have no plans to support this. As much as I love my existing Sonus setup, and as much as I want to try Alexa out, I do NOT want to sign up to a music service when I have a large quantity of my favourite music already in my home Sonus library. I have no idea of the technical challenges involved with this. Given your voice command is uploaded and parsed somewhere else, it may be too difficult to send back the results to the sonos controller to access the local library. None the less, I wanted to start a conversation to see if I am alone, or if this is something a lot of people want. Regards, Ian
Sonos app can turn a disabled Sonos One microphone back on - privacy issue?
Hi all. I have a set of stereo paired Sonos Ones. I have manually disabled the microphone on the right speaker by pressing the button on top. Today I disabled Alexa by going to [Settings - Room Settings - Living Riving Room (L+R) - Voice Services]. When I followed the same steps to re-enable, I was surprised to see that the app turned the right speaker's microphone back on. Seems to me that a manually disabled microphone should not be able to be turned back on through the network. It's a potential privacy hole. Have others noticed this, and has Sonos stated whether this is expected behavior?
Sonos One Alexa not working correctly
Set up new Sonos One. Alexa will start playing when requested but when requested to stop or pause, Alexa responds with "I can change playback mode only when music is playing" despite the fact that music is currently playing. Alexa will respond to other questions like "what's the weather?" but then music resumes. Alexa just won't stop, or play music on another speaker once started.
Sonos One Alexa is half baked - Smart Home doesn't work?
I didn't see this advertised anywhere but after setting up my Sonos One with Alexa it seems that any smart home devices do not work. All works perfectly with my echo dot but the Sonos Alexa is kind of a half baked approach. Is that just me? Sonos admins please let me know if I'm doing something wrong.
Alexa to Multiple Rooms
I have a number of Sonos speakers, is there anyway to address a 'group' - like "Play relaxing music everywhere". I have tried setting up a group in the Alexa app, but that doesn't work. While I am here - do the names of the Sonos speakers have to be different to existing 'smart stuff'. I have lights called 'Living Room' and a Sonos called 'Living Room', and that seems to confuse things...
Public Beta - My Feedback
After waiting for the announcement for Echo integration with Sonos for what seems like an eternity (I was [i]really [/i]looking forward to it), I have to say I am somewhat underwhelmed by the current offering. For what it's worth, here's my feedback: - A glorified Bluetooth speaker - is what it feels like. I could have done most of what I'm currently getting by putting a cable from my Echo Dot to my Sonos Connect Amp's line in. In fact I tried that some time ago but quickly disconnected it as the streaming TuneIn Radio via the Echo cuts out a [i]lot [/i]more than the TuneIn Radio via Sonos, and I listen to radio probably 90% of the time. Everything is through the Echo - as above, it seems you're not controlling Sonos through Alexa at all, you're simply outputting Alexa audio through Sonos. When that's TuneIn Radio, it cuts out just as bad as when using just the Echo. If I could hard-wire my Echo I would, but it's WiFi only, and it's 4 feet from a Google Wifi hard-wired WiFi point
Sonos One Reviews are starting to appear... 'Good hardware.. buggy software'. What a surprise !!
The first few reviews of the Sonos One are emerging. https://www.engadget.com/2017/10/18/sonos-one-review/ [i]Unfortunately, there were a few times I ran into some strange and frustrating bugs -- the speaker wasn't recognizing that it was playing music, so "pause" or "next track" requests didn't work. Amazon Music also occasionally got confused and told me it was playing on another device so it couldn't play on the speaker I asked for.[/i] https://www.theverge.com/circuitbreaker/2017/10/18/16490866/sonos-one-speaker-review-alexa [i]The process of enabling Alexa was a different matter and left me, a tech reviewer, feeling pretty stupid. Alexa could answer general questions and control my smart lights just fine within minutes, but would give me a “Something went wrong” error when I asked for music (or podcasts) with voice commands.[/i] https://www.wired.com/story/review-sonos-one/ [i]Once you get things humming, the limitations of the voice controls become clear pret
Alexa responds but will not play music
Alexa responds to a 'play music command' but it does not actually play anything. The Sonos One works fine from the app. Alexa also will tell you the weather etc... just fine. When music is playing if you ask Alexa to turn off music it says 'I can only do that when music is playing' . Alexa connects to tunein and my amazon account but doesn't end up playing anything even though it says it is.
Voice service: Not available in your country??
Just bought a Sonon One in Singapore - It is advertised to have Alexa voice service but upon setup the app simply state: Voice service, not available in your country? Is this correct, how do i get it activated? Right now the Sonos One - is no different from my Sonos Play 1 that i wanted to upgrade.
Alexa overly sensitive on the Sonos One
Hi all, I have seen a few topics where people are commenting that they are having trouble giving commands to their Sonos One player via Alexa but I'm finding the microphone is too sensitive and it is chiming constantly when we are talking nearby without even using the wake word. Is there any way to adjust sensitivity (I don't think there is but thought it wouldn't hurt to ask). Also, is there any way to change the wake work like on the Echo? My other half is called Alex and it would be better to have a different wake work (we use Echo on the Amazon Echo Dot we have). Thanks.
Limitations of Alexa in SONOS One
The Sonos One webpage states "Everything that Alexa does - Play songs, check news and traffic, manage smart devices and enjoy all those other helpful Amazon Alexa skills using a single Sonos speaker." However, reading the forum and other sites, this doesn't seem to be quite true. We've be using an Amazon Echo Dot for a while, and find it to be really useful. I was looking for a multi-room speaker solution for an extension that we are building, and was considering Sonos Play:1 until I saw the Sonos One. However, I am concerned that if the functionality of Alexa is limited, this will irritate us. I realise that Sonos will be able to add software updates and new features, but we don't have a roadmap as such. Could we reasonably expect that the Alexa integration in the Sonos One will reach parity with Amazon Echo, or will it always be a poorer cousin?
Issues with Alexa and Flash Briefing
I set up two Ones in the bedroom and said "Alexa play flash briefing" and Alexa responds with "here is your flash briefing" and then nothing happens (silence). This has happened about 50% of the time. Meaning it plays sometimes. I just got these and am debating between using two play1's and an Echo Dot. I want to use whatever will have the least amount of problems. The cons of using the Dot aren't a big deal to me (flash briefing on the dot).
Sonos One doesn't work with Hue?
According to Amazon that's the case. So i did a chat with Amazon support since the Sonos One is not finding my Phillips Hue lights (which work fine with the Dot)... [img]28ae8350-4751-4a4f-bd51-5e4f15ef5ba1.png[/img] Can someone from Sonos weigh in on this? If i can't entirely replace my Dot with the Sonos One then it's going to get sent back. Quite simply my Sonos One doesn't find my hue lights, but if i plug the Dot back in it disovers them fine, and they can be controlled via the One. If i unplug the Dot the lights become unreachable. All other smart home devices are ok. I don't want to make this post too wordy, but i've done all the troubleshooting i can think of, inculding removing and re-adding voice services which i saw in another post. I have removed the Dot from my Alexa account, leaving just the One, still no joy. My lights are using the v1 Hue Bridge in case that matters Thanks
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