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Alexa in canada


When will Alexa be available in Canada?
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Best answer by Ryan S 16 November 2017, 20:53

Hi everyone, I've mentioned this in a few other threads, but wanted to share here too.

We're excited to see Alexa support in Canada and are going through the engineering work and testing to bring support to Sonos. We are committed to bringing Alexa voice control to Sonos in Canada in early 2018.

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That is a question for Amazon. Once Amazon makes the Alexa devices are available in your area, Sonos will be able to roll out the Sonos Alexa skill a short time after.
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you can use Alexa in Canada. Create an account on Amazon.com. Get an echo device 9not yet available in Canada). If using iOS - create account on iTunes store USA or if using a computer you can also control Alexa from Alexa.amazon.com
You may need to use a smart proxy to appear as though you are in the USA - about 4-5 per month. At present you will not be able to use any of the local functions as you cannot set a Canadian address in Alexa
I don't think it as easy as that. Sonos Alexa does not work in India although Amazon launched Alexa and their devices in India last week, having announced the launch end of September. From the Sonos CEO down, at this time only vague statements have been made to me as to when this will work here. One statement yesterday says: "I am hoping that this feature will be available to you soon". A day before that: "Alexa will be available when Sonos and Alexa launch together in your region".

So we have to live in hope. I am quite pleased with how well both Echo and Dot are doing standalone with Amazon Prime Music, I have to say.

But given the proximity, Canada ought to be a simpler latching on action by Sonos, I should imagine.
hgmobile wrote:

you can use Alexa in Canada. Create an account on Amazon.com. Get an echo device 9not yet available in Canada). If using iOS - create account on iTunes store USA or if using a computer you can also control Alexa from Alexa.amazon.com


It seems that this can be done for Sonos speakers located in India as well. If so, with Amazon having officially released the Alexa app in India ten days ago, and having commenced shipping Echo/Dot from Amazon India, I fail to understand why my Alexa app is missing Sonos Skills. Sonos claims to be "working hard" to provide this. What work is involved, if I can obtain voice control here in India just by hacks like the above?
Alexa is now (Nov 15) available in Canada, when will Sonos turn on its availability in Canada?
Riggs Dad wrote:

Alexa is now (Nov 15) available in Canada, when will Sonos turn on its availability in Canada?


Just ordered a sonos one and I just moved to Canada. I still have my US amazon account but I thought I'd be able to use my new Canadian Amazon account.. is it not working yet ? echos are being sold already in canada !
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Amazon announced this week a December delivery date. Staples and others are starting pre-sales.
BYND MRK wrote:

Amazon announced this week a December delivery date. Amazon and others are starting pre-sales.



I guess the idea is that sometime in dec we can use canadian accounts? It's interesting that Sonos is selling directly the one in canada but make no mention of this alexa shortcoming while you order. Not that I care honestly but a reassuring note would be nice. They have one for spotify... :)
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Hi everyone, I've mentioned this in a few other threads, but wanted to share here too.

We're excited to see Alexa support in Canada and are going through the engineering work and testing to bring support to Sonos. We are committed to bringing Alexa voice control to Sonos in Canada in early 2018.
Oh no, the classic "early" timeline... better keep my US amazon account then :)
I can confirm Alexa control of Sonos is already working in Canada. I have 4 Echo devices which I imported from the US. When the Sonos Beta went public in October I installed the skill and paired my Sonos system with my Echo devices. The skill is still buggy but is steadily improving. I initially set up my Alexa account on my US Prime Account earlier this year. But since the announcement earlier this week I have pointed my Echos to my Canadian address and am also using the Alexa calling feature to make outgoing phone calls. I've been controllying my Logitech Harmony Hub since January and controlling my lights since then too. I don't know if and when the new Alexa enabled Sonos speaker will work, but I have been playing Amazon Prime Music playlists through my Sonos Play:1 speakers all weekend. Now, if Amazon would just enable a Sirius XM Canada skill, like they have for the US, I'll be able to listen to just about everything I want to stream. If only I could get Alexa to control streaming from my 60gb of music on my NAS. The only real difference between the US and Canadian versions is the streaming services available because they are geo-locked due to licensing.
Yes but how did you do that? I have a US Amazon account since when I set it up, Alexa wasn't available in Canada yet. However, my Sonos account is registered in Canada. So when I've tried to use Alexa, the Sonos app says I can't because it isn't available in my region. Any way around this?
Interesting. I should preface my answer by stating that when I initially set up Alexa I did it on a Raspberry Pi using an Amazon developer account. There are lots of websites which explain how to do this so Google that and try setting up a developer account. I don't know if that makes a difference or not. The other thing is that I had a US address as my default address in my Alexa account at the time. Go to https://www.amazon.com/mycd and switch over to a US address and then try enabling the Sonos skill and linking it. I had a US address because my Flash Briefing had stopped working so I was trying the work around found at http://echoincanada.com/flash-briefing-not-working/ but I used the Amazon.com not .ca website. Try that and let me know if it works. Good luck.
Alexa Support is 100% active in Canada as I have set up my Amazon Echo Show to my Canadian Amazon Account. However, I am unable to get Sonos working in SKILLS as my Languages (Canadian ENGLISH) are not sync'd between my Alexa App (IOS) and my Amazon Account. Very strange. Anyone have any ideas on how the get this working.
Seems the Sonos skill is US only
I was able to install it by "moving" to the US from https://www.amazon.com/gp/help/customer/display.html?nodeId=202205900
When moving back to Canada, the skill still works so far.
Indeed, Ditto for India. But there is some delay before the command is implemented, which has to be down to server distances from India, and may not be an issue for Canada.

I just discovered another issue though I suspect it has been raised here but I haven't delved into till now. When skills are enabled and Sonos speakers are linked to Alexa, ALL of those playing duck and drop volume when the wake word is uttered even for a command that does not expect a response from Sonos. So if a standalone Echo in one room hears a wake word, a Sonos speaker playing in another room also drops its volume. Very distracting for that room.

For now, I have disabled the Skills and delinked Sonos because there is no benefit at this time.

More so, because unless Prime Music service is added to Sonos as a valid choice, it will not play via Alexa commands. Even though the service is released in India and WILL play via a command for a standalone Echo.
My question for the Sonos engineers is this. You've got Sonos working with Alexa in the USA and Alexa is now legitimately working in Canada without the need for any bogus addresses or IP addresses. Sonos knew that this was coming. Why does it now need to take months of "engineering" to get this to work in Canada. "Early 2018" is not acceptable to me.
Good questions all, but if the Sonos CEO does not have good answers to these - I have asked - nothing more can be forthcoming from his engineers. And even " Early 2018", as someone suggested somewhere, can extend to midnight of June 30.

I think that Sonos launched Alexa and Sonos One prematurely even in the US. Witness for example the many complaints from those with the One with as simple a matter as mic sensitivity. I say simple only because in comparison, the same work fine on Echo/Dot devices. And the Alexa on Sonos One is a beta. So I can't see much happening outside the US, till the US voice services are stabilised.

By the way, India, where Amazon launched Alexa/Echo on November 1, a month before Canada, does not even get the consolation bone of "Early 2018".

Apple probably did the wise thing and pushed out its HomePods launch to 2018, even at the cost of missing the 2017 year end shopping season sales.
TorontoMax wrote:

My question for the Sonos engineers is this. You've got Sonos working with Alexa in the USA and Alexa is now legitimately working in Canada without the need for any bogus addresses or IP addresses. Sonos knew that this was coming. Why does it now need to take months of "engineering" to get this to work in Canada. "Early 2018" is not acceptable to me.

. Agreed!!
I used to use Alexa with US postal code to control my sonos devices. Since Alexa became availabke in Canada, the Sonos functionality is broken - it makes no sense. The problem apparently links back to "Canadian English". Our spoken english in Vancouver is the same where I live as it is in Seattle, Portland, northern California, so this problem makes absolutely no sense to me.
Fixing this was easy actually. Change your Alexa app location to somewhere in the states and then update you Sonos profile to somewhere in the states. I just got my Sonos Ones working in Canada. BAM!

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