Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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Hi All. I have recently replaced my old Echo device with a Sonos One (Gen 2) in my kitchen. I set up Alexa and it generally works fine, but any moderate background noise renders the microphone useless, and Alexa will not react unless I speak directly into the mic. I also own an Arc and a Roam and both work flawlessly. I have found some threads on here discussing the issue, but it is not clear to me whether this is a general Sonos One problem or whether to consider a replacement unit. Does anyone have a bit more insight? Thank you.
Alexa is supposed to be a great addition to Sonos. Are there any plans to add any new streaming services in the near future, eg napster. What about local media playing? These were asked for when alexa was initially introduced. It seems like there haven't been any significant improvements for a long time. Was alexa integration an unnecessary gimmick?
I have a Play 1 and a Beam and Alexa randomly stopped working on both today (have checked the mic is on).I have tried disabling/re-enable the skill, but am getting stuck when trying to enable the skill. I get the “You need to link speakers to your firstname.lastname@example.org Sonos account before you can add this skill.” error even though I can see my devices in the Sonos app fine. Going to the settings of each individual device shows the following under Voice:“There was a problem retrieving Voice Services account information for this room. Please try again” - this was the case before trying to make any changes.What I have done so far:Disabled the Sonos skill in the Alexa app and deleted all Sonos devices from Alexa, logged out and back in to the Alexa app Checked that my Sonos account has a valid postal address (this was suggested as a solution in another thread) Attempted to disable Alexa from within the Sonos app, but it does not show up to allow me to do so - when I go to Settings > Service
With Amazon Echo and Sonos 5 (and Spotify Premium and Alexa Sonos Skill and Spotify Skill), I would like to:Ask Alexa (via the Echo) to play (a Spotify album or a TuneIn Radio Station for example) on Echo and Sonos 5 simultaneously (separate rooms but in sync). Ask Siri via iPhone to play (Spotify) on my Echo and Sonos 5 simultaneously (separate rooms but in sync).Is it possible to have this? How would one set it up (is it just a “group” in Sonos or Alexa)? What is the best way to get a set up to easily use voice to simultaneously play on several speakers in sync?Thanks.
Got a Sonos 1, Gen 2. If I ask Alexa to switch to a different radio channel for example BBC radio 6, the device will tell me 'playing BBC radio 6 via BBC Sounds' (also happens with any other station via Tune In, Global etc) but then continues playing what's currently on and not switching. Likewise if I request to play something on Spotify, the response is 'sorry, this device is offline' which it isn't. Quite perplexing. Anyone else experience this or got any fix ideas please? Thanks
I’ve got a bunch of Sonos speakers in my house that I love, tied to a paid Amazon Music subscription. In the last couple months Alexa has started to mix up music requests. If I say something like “Alexa, play songs by The Beatles,” the system will play one song by the Beatles, then a piece of classical music, then another song by the Beatles, then a song by Billy Joel and so on. Sometimes it doesn’t even play a song by the Beatles to begin with: it’ll just play something that seems vaguely related, like Bob Dylan. It’s as if I’ve got an invisible music queue somewhere that’s getting new requests mashed in among the old ones whenever I ask Alexa to play something. When Alexa is playing music, though, the queue in my Sonos app isn’t available. I’ve tried clearing my Sonos queue when Alexa isn’t playing, and that doesn’t seem to help. Any ideas? Connectivity is good, and every other feature of the system is working as expected.
Hi all , I've enabled Alexa on my beam gen 2 and wondered if enabling Alexa would stop the system going in to low power mode ?? Also how do I know if my beam is in low power mode because nothing states that it is ?? Also apart from controlling the volume I presume it's just Spotify and web radio that Alexa will control because it doesn't turn off my TV ..…Thanks
My main room TV audio is connected through eARC with Sonos (Arc, Sub, Plays) and other rooms in my place have HomePods. If I am trying to play music throughout the house if I am in-between the room where the Sonos Speakers are and the HomePods are there is a distinct delay in what is being played even though they are all being airpplayed through the same device. This just may be another case of HomePods and Sonos just don’t match well together, but any help would be great- thank you!
Hola Amigos,siguiendo los pasos se logra que Alexa funcione (febrero de 2022).Aqui el hilo:“En realidad es muy fácil hacerlo, en 5 minutos lo lograrás, solo se necesita hacer lo siguiente y funciona para cualquier pais: Tener la cuenta de Amazon con ubicación en EU Acceder a sonos.com/myaccount con el correo electrónico y la contraseña que usaste cuando registraste tu sistema Sonos, Mira en la sección Información de dirección en la pestaña Perfil y pon la misma dirección de EU que usaste en Amazon Una vez hecho esto entras a Amazon Alexa, en Skills ya te va a aparecer sonos, la instala y deja que detecte nuevos equipos y ya te aparecerán los sonos que sean compatibles entras a la app de sonos, seleccionas ajustes, servicios de voz y seleccionas Alexa, sigue los pasos y listo una vez todo esté instalado pueden regresar sus cuentas a la configuración inicial.”
I have the Sonos Beam & Roam. It plays Apple Music through the app… BUT it will not play Apple Music through voice controlled Alexa on the Beam or Roam. I have disabled services, disabled skills, deregistered devices, deleted apps, reset services and it will not work. HELP! PLEASE!
Hello! I have a Beam and a Roam, and I would love them to work with Alexa as just speakers, not microphones. I don’t want to ever have Alexa’s voice coming out of my Sonoses.For example, I’d like to tell my Echo Dot, “Alexa, play a song on the Roam,” and for it to only PLAY there. I do not want the Sonos to serve as the Alexa, only the Echo Dot. Is this possible?
Really disappointed that Sonos voice assistant isn’t available in Hong Kong yet in your stores in HK you readily market it that you have voice assistant but you don’t….this is false advertising…What I want to know isWhy isn’t it available outside of the countries listed here? When is it going to be rolled out?
Hi there Sonos experts !I have a simple, but annoying, difficulty that I’m hoping someone has already overcome or reached a dead end with.I regularly group a number of our Sonos speakers together so we don’t get the phasing issues with them when moving from one room to another (kitchen, dining room, study). I have always used the Sonos app to group/degroup them (& have enabled the Sonos skill in the Alexa app so I can speak to ‘her’ to play music, raise/lower volume and short circuit the syntax to do so), but I’m curious as to whether I can also use specific syntax to also group/degroup the speakers from one another if I want to play different music/content in different rooms, rather than having to use the Sonos app on my phone/iPad to do so ?If the answer is ‘you can’t (yet)’ that’s fair enough, but I didn’t want to not use the feature through ignorance. Cheers,Mike
Hi AllHope all is well.I have a Sonos ONE in the kitchen running as expected with Alexa.I have just added a PORT into the lounge hooked into my existing amp and speakers.Via the Sonos App I can get both the PORT and ONE playing music together in sync.I use the ONE for voice control and I what I would like to do is is ask the ONE to also play music into the lounge at the same time rather than using the Sonos App. I am trying to set this up via the Alexa app adding groups but Its all getting a little confusing.So simply put, music is playing on the ONE, I then want to add the PORT via Alexa so both the ONE and PORT are playing at the same time in sync.Anyone any ideas, is this possible?Thanks :)
I just got new Sonos One devices and trying to add my first one to a “Downstairs” group that contains an Amazon Echo Dot (oder model) and an Echo Plus (also, not newest model). The Sonos One shows as incompatible. When I remove the echo devices from the group and add the Sonos One, then the echo devices show as incompatible.I did add the Sonos skill and followed all those steps. I also disabled and then re-enabled the skill several times. I made the Sonos one a preferred speaker for the “Downstairs group” but it just accepts the command but does not play on it when the other (echo) downstairs speakers are playing.Any help will be very much appreciated!
trying to add additional voice enabled units to existing system. I originally created an Amazon account for the purpose but no longer have access to its associated email. When I try and add new units it links automatically to existing old Amazon account and states its sent a verification email to my redundant inaccessible account. I don’t seem able to break this auto completion of existing Alexa account . Tried deleting all existing voice account links and starting from scratch to use new Alexa account but I can’t break out of the precompleted old account details- help please
I have 5 Sonos rooms and have these grouped in various ways both in the Sonos app and Alexa. I’m having issues where I’ve asked Alexa to play on a particular group then either immediately after or sometime later ask Alexa to play on a single room within that group, where it then plays on that whole group againAs an example:I ask Alexa: “Play music in the kitchen”, music will play on the Play:1 in the kitchen as expected.I then ask her to stop playing in the kitchen and a few hours later ask Alexa: “Play music downstairs”. It play music on the devices in the Kitchen, Living Room and Dining Room as expected.I again ask her to stop playing Downstairs. A few hours later, I ask Alexa “Play music in the Dining Room” and it then plays music in the Living Room and Kitchen as well as the Dining Room (but not the devices I have upstairs), i.e. on the Downstairs group. If I ask her to play in a room that isn’t in that group, it is fine, so if I ask to play in the Bedroom, it only plays in the Bed
If the above occurs; as the title suggests, the first thing to do is to “disable the affected skill and re-enable it” in the Alexa app.My incident involved Alexa saying that my ADT security system commands (arm/disarm) were not being initiated when in fact they were. Alexa would say “ADT is not responding please check the device’s network connection.”The visual indicator on the ADT panel would indicate that the command had been executed. To verify I purposely tripped the alarm to confirm even though Alexa indicated otherwise. To make Alexa respond correctly, I performed the step mentioned at the beginning of this post. I again tripped the alarm to verify.This tip (as a first step) may save you the frustration experienced if deleting and reinstalling the Alexa App and/or the app linked to the Alexa skill has been your go-to step in the past. We all know that deleting/re-installing apps is a PITA.
Hello -Our Sonos set up plays in two parts of the house - the kitchen and the family room. When anyone rings our Ring doorbell, or when motion is detected, Sonos stops playing in the kitchen and we have to open the Sonos app to reselect the kitchen for it start playing again. We have Alexa & it’s what produces the Ring’s doorbell sound in the kitchen. When I look in the individual Sonos and Alexa apps, they are not showing as connected to each other. Ring & Alexa are connected and Sonos and Ring are not connected. Any ideas?
Bonjour Comme beaucoup d'entre-nous, j'ai été obligé de scinder mon système SONOS en 2 systèmes S1 et S2 (connect Amp obligatoirement sur S1 et sonos roam sur S2 !).Or la skill SONOS ne sait pas asocier 2 systèmes. Avez- vous trouvé une solution pour gérer les 2 systèmes via ALEXA ? J'ai vu la solution stupide proposée par SONOS qui est d'utiliser Google Assistant : je pense que SONOS n'a rien compris de l'utilisation des assistants vocaux. Une autre solution est d'utiliser un autre compte alexa : quelle est la marche à suivre ? Cordialement
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