I have spent an hour trying to reconnect my Spotify account to both Sonos and Alexa so that I can say, "Alexa, play 'XYZ' on Spotify." It then tells me to connect my Spotify account to starting with my Alexa app but EVERYTHING IS CONNECTED AND I AM LOGGED IN. I have tried uninstalling both apps, I have disconnected the service from the speakers, I have even checked my Spotify account to ensure I am in fact premium, even though I know I am, and sure enough, that's fine too. I literally cannot figure out the problem. That all being said, I can't ask my speakers to play Spotify but I can open the Spotify app on both my laptop and phone and connect to my Sonos speakers from there. THIS IS SO FRUSTRATING. HELP.
Best answer by Skelly.7
You are not alone...
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