I have 5 speakers. 2 plays, 2 ones, and a roam that I just purchased. We moved and I changed the name of my speakers. Now I have the old speaker names listed as devices on Alexa and there is no ability to delete under settings. These names do not appear on Sonos system or Alexa.amazon.com devices. But in the Alexa app the 4 duplicate speakers , the serial numbers are different/incorrect for these devices. I’ve disabled the Sonos skill, logged out and deleted/reinstalled the Alexa app.
They are still there!
additionally all of my speakers have duplicates with the current name in the Alexa app — one with a speaker icon and one with a WiFi/spotify icon,
Thanks for your help.
Best answer by Sotiris C.View original