Alexa says she's found my music selection and announces it's playing but there's no music.
Alexa will play music on my phone but not with verbal requests.
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Hello
I am sorry to hear you are having issues with your Amazon Alexa on Sonos.
Please have a look on the following Support Article Alexa commands not working on Sonos.
More specifically the below step should sort you out:
Re-enable the Sonos skill
Open the Alexa app and tap on the More menu in the bottom right. Tap on Skills & Games > Your Skills > Sonos > Disable Skill. Once disabled, tap on Enable Skill.
I hope this helps.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.