Talk Sonos Products

Hi there,I have my ARC connected via eARC with my LG C9 TV. All works pretty well. Planning now to get two One SL as surround. Question is, what happens with the surrounds when the input from TV is just two channels (say DD 2.0)? Are the surrounds muted or is the ARC sending something to them (e.g. the music)?Thanks,C.

First Gen Sonos connects have the Sonos label below the volume control Yes? Will only work with S1 correct? 

Hi.I’m based in the (UK) and having recently bought a Sonos Arc I now want to buy the best 60” TV to go with it. Does anyone already have this arrangement set up who can offer any advice on a 60” TV? I will probably use it with ROKU as the main source although also direct from TV.I will only be seated 2.5 metres from the wall mounted TV so think a 65” will be too big…. so 60” is the best size for me.Thanks 😊 

I just set up my Sonos One yesterday, and when I tried to play my first song it disconnected from wifi and hasn't reconnected. Not only that, but I tried to factory reset it by holding the infinity button while reconnecting power, but that didn't seem to work. Now, when I plug it into a power source, the little light doesn't even turn on. What should I do?

Hi,  I am planning to buy sonos in ceiling speakers and connect them to sonos amp. Can I also connect Sonos sub gen 3 to pair with these ceiling speakers using Sonos amp.Thanks in Advance 

My current Sonos configuration is:Living Room: Playbar + SubSon’s Room: Play:1Office: Play 1Bedroom: Play:3I want to take the two Play:1s (from Son’s room and Office) and make them surround speakers in the Living Room.I then want to take the Play:3 from the Bedroom and move it to the office.How should I go about this?

hello.Can anyone here advise please.Purchased a sonos Port , but my old Yamaha DSP 590 amplifier dosent have a trigger on it. Is there a workaround for solution for this please. Thanks Graham 

I currently have a pair of Sonos One (2nd Gen) speakers acting as my stereo, and I’m looking to add a Rega Planar 1 Plus turntable. The Planar 1 Plus model has a phono pre-amp integrated already, but due to the wireless nature of the Sonos Ones I know I’ll likely need a Sonos Amp or Port to link the turntable in. I’m just enquiring as to what the most straightforward setup would be; I don’t want to invest in the Amp just to find I’ve missed a step and need some other component to make it work. Thanks

Hi all,Looking forward to soon getting my Sonos Arc with the wall mount and connecting it to a OLED LG 55 CX.Apologies if this has been answered previously, but I’m wondering about the Arc placement.  The tv will be mounted on a Sanus BLF-328, which places the tv 2.15” from the wall. The depth of the tv is 1.85”. The Arc will be mounted on the Sonos bracket. Will I have enough clearance for the upward firing speakers to clear the tv or might I be best to use spacers when mounting the Arc tote wall to move it out further? (I believe the Arc depth is 4.5” & the bracket is 0.31”.)

Can anyone help , my toddler has stuck a bit of Lego inside my sub woofer an it’s so far in it’s stuck an  I can’t get it out an the sounds doing my head in with the rattling , ive tried everything 😫

**Please no comments about what the human ear can or can not hear --  plenty of existing threads for that debate.**I went down the rabbit hole of re-ripping my SACD/CD/Vinyl into higher quality files now that S2 supports 24bit - 48Hz.  I’ve found that these files play pretty well direclty in the S2 app even though some exceed the “1536 bit rate” mentioned here.    If there is a way to play even higher resolution files, I’d like to do so?I also wondered if my 5.2 Home Theater Sonos setup with Arc, 2 Fives, and 2 Subs might play Multi-channel FLAC files.  I’m curious if others have tried this expirement and if so, what have you found? My Setup  AppleTV4k → Arcana (highly recommend) → Samsung TV and Sonos ArcSurround Music Library running on the latest Plex Media ServerHere is what I have found:AppleTV using free VLC App with Plex Media: Plays up to 7.1 24bit/192Hz Flac files and displays as “Multichannel PCM 7.1” in System → About My System.  However, the UX sucks.  The rear channel is m

Are the following features on the roadmap and when will they become available?it has to be easily possible to see in which playlists a song is if I search for one? playlist merging (including handling of duplicates)? Sorting of song / albums  according to date added to playlist or library?this should do it for the start

I have a beam and 2 Sonos one all connected to my tv. I am upgrading to the Sonos arc so what do I need to do-  do I add a new product and will my 2 Sonos ones connect to it or do I have to disconnect the ones as well?  thanks for you help

I currently have my soundbar sat in front of the TV. I want to wall mount it in the gap between the top of the TV cabinet and the bottom of the TV. The TV stand I have means the gap is the perfect size so that the soundbar wouldn't be obstructed by the TV. However, the TV will be slightly forward of the soundbar by around 8 inches. The photo shows the current setup, and you can see the gap below the TV where the soundbar will mount to the wall. The second photo shows how far the TV is forward from the wall. With the TV being slightly in front but still above the soundbar, do you think it will sound ok? 

So this keeps happening all the time on my android phone but the app is  working perfectly on my I Pad, can anyone please help. 

Which alternatives do I have when it comes to get movie sound on my beam from either my bluray-player or my projector? Have been trying with hdmi. Doesn’t that work for some reason?

Bonjour,J’ai actuellement une pièce de vie en L.La TV est reliée à un Arc + sub et 2 One pour les surround arrière.La salle à manger étant entre le Arc et les surround, on ne change rien lorsque l’on mange pour profiter d’un son englobant et stéréo.Des travaux sont prévus, je voudrais ajouter 6 Architectural dans le plafond pour remplacer les 2 One qui font le surround, 2 dans la cuisine et 2 dans la véranda.MAIS, je me pose quelques questions:Est-ce que 2 peuvent être “fusionnés” à l’installation TV ? Est-ce que si c’est le cas, le AMP peut-il envoyer du son sur les 6 enceintes en même temps sans à chaque fois devoir re fusionnés pour le home cinema ? Si non, est-ce que les 2 enceintes fusionnées avec le Home cinema ne fonctionneront qu’en mode TV et les 4 autres en mode “music”? Le tout avec un seul Sonos Amp ?Est-ce que les Archi pour les surrounds donneront un bon effet meme s’ils ne sont pas disposés juste derrière nous lorsque l’on visionne ? Est-ce que le Trueplay fonctionnera p

Hello,Is there a way to change the color of the Sonos 2 Icon on my iPhone. It is very unappealing and actually depressing (which we do not need now)  and I would like to personalize it.  Thank you

No idea if this has been posted but I want to alleviate some frustration. If you're using an LG CX and a Sonos Beam and experiencing audio cut outs, switching everything over to PCM and running audio out of the optical port fixed it for me. Kind of ridiculous the amount of unresolved issues on this forum. 

So, got an Arc yesterday but current 4K tv doesn’t have atmos or E-ARC. Looking at a TCL QLED tv at Costco abc it declares it has atmos, but doesn’t have the E-ARC hdmi slot? Will this work with the Sonos arc and provide atmos?

My entire 20,000+ library of songs on YouTube music are unable to be loaded into the que.  Further, the ability to shuffle songs has completed disappeared!  Basically, I am forced to listen to the most current songs as they appear.  Please Help!

Just when I think that this useless ***** arc can't possibly get any worse, well yes it can!So suddenly it's now decided, by itself, without me changing anything, that I can turn the volume up but not down, if I try and turn it down it makes no difference, but it carries on turning up if you go the other way.... Mental. I've had a guts full with this trash, I'll be trying to get my money back next week. Moderator edit: inappropriate language

Hi Sonos CommunityI have a LG CX TV and Sonos Arc wall mounted with the Sonos Wall Mount. Sounds amazing!But I wonder if the LG CX is blocking some of the effects of the upward firing speakers?Have attached photos and would like your opinion:Will I possibly get even better sound, if I use some spacers behind the wall mount, so the Arc is moved a bit further away from the wall?The LG CX is 8,5 cm (3,5 inches) from the wall. The top of the Sonos Arc is approx 12 cm (4,7 inches) from the bottom of the TV.As I said, it already sounds great! And since the upfiring speakers are angled I THINK that the LG CX does not block the sound. But what do you guys think?Hope to hear from you, as I am eager to explore the Arc and get the absolutely best possible Atmos sound :-)All best fromAnders, Copenhagen, Denmark.  

Can I install s2 app on an i phone

Hi there, im new to Sonos, so please have mercy with maybe stupid questions.Im about to move into another Appartment and want to upgrade my current sound System. Right now i have big Towers which are looking very ugly and i want to buy some sonos to make a more decent looking living room.So we are planning to be a lot in the garden and on the terrace so i thought of the Sonos Move.My thoughts are to buy a Sonos Playbar to be placed infront of the TV. On the right side a Sonos One SL and on the left side a Sonos Move. If i want to hear music outside i can just pick up the one Sonos Move and take it outside.Is this setup possible? Can i connect all 3 Together to my TV? Is the Sonos Move on the left side good enough for the right side Sonos One SL in sound comparison? Hopefully you can help me :-)