Talk Sonos Products

I have linked my Amazon Prime Account to Sonos successfully.  Yet anytime I go to try and play anything from Amazon Music, I just get a message telling me to subscribe to Unlimited.  It directs me to amazon.com/music_on_sonos where I am being asked to subscribe.  Am I missing something if all I want is to access the free music I can get through my Prime subscription?

Hi thereI am new to this forum and have a question regarding the Sonos Port and set up.  My set up idea is this…..  To connect a turntable in to the Sonos Port, I understand I would use the ‘Analog Audio In’ RCA jacks. Then is it possible to stream the audio from the turntable to my Sonos Beam via wifi? If i can stream the audio to my Sonos Beam would my turntable need to have a preamp as well? Or would I not require a preamp in this situation? Any advice/help would be greatly appreciated. The Sonos Port isn’t cheap and I don’t want to spend that kind of money on something that wont work in the way im hoping   

What apps can I use that will play a full album/CD from one artist? I do have my Apple library but not sure if there is an app for me to access that content.

Need to calculate the global shipping cost and check if it hit the size limitation. Please provide the box size and total weight. Thanks

I’m a PC user. I have an audio book on several CDs.Using iTunes, I’d like to rip all the CDs so I can do the following: Play the digital files ripped from CD stored on my PC using my Play5s, and PlayOnes Play the files on my iphone or ipod.Does the Sonos system require the files to be in a specific format? I don’t want to rip them, only to realize they should have been ripped to a different format. Thanks!

so im connected the arc to the only Arc HDMI on Samsung  Q80r, its not 2.1..Series X will give error when putting sound to bitstream and selecting Atmos or dTS-X, says not supported.. end of story.. I can however get Atmos direct from built in apps . Netflix using DD+...do I have a chance or do I need new 2.1 TV? So I can't even use the Xbox same way- have it output Atmos via DD+ lossy? should I go Samsung q950a, I had the. q90r Soundbar and stability and problem wise it was horrible , at least the Sonos works when tv is on...Thank you

I have a semi permanent projector installation with Apple TV as my only source of video. I have an existing Sonos move for the garden that I move into place near the projector screen when needed and connect through airplay which is ok.  im now in a position where I want to either add another sonos move for a stereo pair or I install a sonos arc (have power above the projector screen but will also be connected through airplay). I’m aware either isn’t going to give me the best “cinema experience” but at best it’s for sports events, the occasional event or my daughter having a film night with friends.  im not sure which one to go for. The arc could be used on another tv if the projector is made redundant, where the additional move can be taken in the garden as a stereo pair.what is everyone’s thoughts?  

I’ve been using Sonos and controlling it from my phone for over 1 year.  last week I receive a “netwrok problem detected” error when “I sign in to use new features” on the bar at the top of the app or when I check for updates in system updates.  I run an iPhone XR with iOS 13.2.  The Sonos is up to date.  The Sonos app runs correctly from other iPhones in my house.

I have the Beam working via HDMI on my TV and when I switch in my headphones to connect to the TV via Bluetooth, it works initially and TV says disconnecting Anynet+ device (the Beam) but then it seems to immediately reconnect the Beam and so not allowing me to switch to the Bluetooth headphones. Any ideas on how to get this working without having to switch Anynet off and on in the menu all the time? My Samsung is a 2015 UHD model.

When I open the app and start up music from my Itunes library, only a couple of my speakers kick in.  It takes a minute or two for all of them to kick in.  Is this a normal lag or can it be fixed?  Thanks 

This has only just started in the last month or so, you add a track to ‘play next’ to the queue which it puts into the queue but just continues past it? Any ideas? thanks 

Hi. I’m new to Sonos. I was looking forward to playing Bbc iPlayer UHD content with Dolby atmos. However it seems that iPlayer only sends out pcm stereo stream?

Hello all,I have a Sound Blaster Z se that has an optical out that is connected to a Z90. Although I can get music from Pandora, no option for a line in signal is available within the sonos software. No PC sounds can be head .Is there something that needs to be changed for the line in to use an optical signal?  

Hello,is it possible/safe to use the Roam Charging Pad for other devices like an iPhone etc.?  Thanks in advance!

I want to add Shared Music Folder for music that is on my Synology NAS (DS720+). When I try to add the NAS shared folder (Shared Folder via File Station) I get either error 900 or 1001.  Note: I do not use the cloud capabilities of the NAS. The NAS is only accessible on the local network.

Can you use the in wall speakers by sonace to pair with the new arc sound bar and place in wall behind where you will be sitting 

I think its time to sell my Sonos set up.I have 9 Play 1 and a boost. I’ve tried everything multiple times for so long now it’s driving me round the bend. Used to work ok with SkyQ router (14mb) when I disabled 2.4 and gave each speaker a static IP. Then it started playing up. Six months of that and I changed to BT Smart Hub 2 (150mb). Even worse even after router update. I have a small, new 3 bed detached. The router and boost are ceiling height  as central to the house as possible but Sonos still refuses to be stable, constantly losing a room or part of a stereo pair.There are just too many variables coming into play to make this system worth bothering with.

hi,i was offered a new playbase for the same price as a new beam.is it still worth it, or it will stop receiving updates preety soon?i mostly listen to music so might eventually try go for the five too, but the playbase seemed to be at a good price opportunity. i have a projector not a telly.im mostly concerned on the expiration of the base, and how good it is for music vs 1 five.any thoughts? thanks!

I have a large library of original CD files ripped onto my hard drive and in Apple Music (formerly iTunes) The files are all in lossless format. I have (4) Gen One Connect Amps.  What is the best and highest fidelity way for me to connect the Mac and Sonos?

I really like that the Roam still shows up in the Sonos app when on Bluetooth, displaying battery level as well as providing access to EQ independent of the source music app/device. The poor "old" Move just shows up as "Offline". Does anyone know if this is a function of Bluetooth 5.0 or some other hardware related inclusion in the Roam, or is it possible that this functionality will eventually be implemented for the Move too with a software update? 

I have just replaced a Seagate NAS which worked well for 6 years. I used it to create a music library for sonos and also backed up a few photos.  I replaced it with. WD My Cloud and have mixed feelings about this. I am having to use the app to play the music and cannot seem to find which address to use to find the music library. The app categorises the music poorly and does  not even display the alphabet down the right to enable you to find artists , tracks or albums. I have used iTunes to download almost all of the music. I am also having trouble with the format of the file due to this. I saved all my uploaded music on an expansion drive. When I am putting this on the mycloud it will not play any that hare WMA files but only MP3 . It will not seem to play WAV files which is often the case for download codes.  Wishing for my seagate back, although I hope I can resolve these things. I can upload the CDs to make sure they are on MP

Hi I have an q70t Samsung plugged into a playbar via optical. Tv remote controls volume when tv is switched on but doesn't work when tv is off (and music is playing) Please help?        

I recently was having issues updating my playlists so I decided to delete my music server folder and re-add it. My iMac would not let me re-add it.  Under the manage menu item, the choices are grayed out. Can anyone help me with this?  Thank you

I suppose I am one of many, but I an anxiously awaiting availability of the Sonos Port.  I am planning an extension to my whole-house system that relies on the Port and the Move (which I have).  Is there any current information on availability of the Port?  I’ve tried Crutchfield, Amazon, and Magnolia without success.  Thank you much for any information.  Ken Traynham

I’m new to Sonos and very much looking forward to try out my Sub Gen 3 and my Arc once my new place is finished. Currently having craftsmen doing some work before I can move in.First, I planned to have the Arc standing on a media bench but then I started thinking if I maybe should mount it on the wall instead. So I bought the Sonos Arc wall mount.Then I found some information about the sound being changed if you mount it to the wall using the original Sonos wall mount for the Arc. Where the Arc will sense it’s mounted to the wall via a magnet built-in into the Sonos wall mount. Where the sound (primarily the base as I understand it) will be less.Whether this is something you really want seems to be different depending on who you ask.I also bought a 3rd party wall mount for the Arc from Flexson since I have a white Arc but wasn’t able to find the original Sonos Arc wall mount in white. Only black. Not even sure if there is a white version of the original S