Talk Sonos Products

My remote for My Lg tv no longer work ,and dont have the option of taking it off the wall and take into a shop. The remote doesnt work to control the tv on/off,input ect… so the ir on the tv seems fried …. my question is can i use a repeater that i can plug in the tv that will allow me to use the T.V remote . The remotes all work fine to cablebox but can turn on the t.v so its definatly the tv.s Ir…. any hlep would be much appreciated . 

I’m surprised that there is a gap in the Metal/Hard Rock category.  There are several metal stations based on year groups, but where is the Hard Rock?  New Lords of Metal plays a lot of great new metal but no hard rock?  So, where is the new hard rock?  It’s not even in the Rock category either?   It’s so funny, there’s multiple obscure channels playing the same death metal, but where’s the Five Finger Death Punch, Avenged Sevenfold, Halestorm, Black Label Society, Rob Zombie …  

Hello, anyone knows if Sonos speakers are compatible to connect via WIFI to a Samsung Freestyle projector?

Hi,I’ve seen topics about this issue but these are rather old. I don’t know if the fix that was developed is still applicable or that it’s already merged with later general updates.So the issue is that, after my Sonos speaker has been playing music for a while (from Spotify, Stingray, whatever), it starts repeating a track continuously. When it starts repeating, the controller shows track info that it is supposed to be playing, but instead it plays this track over and over.To stop this I have to switch to another channel.Is this still being under development and is there a fix for this issue?I’ve generated a diagnostics report, the number is 1028674601.

With such an utter useless controller - the speakers just take up space & power! I have a 1, 3 & 5 if anyone wants them - time to find a system that actually just work!!!! 

Guess there was another “update” (to improve the user experience- funny) - as the app has got even worse - if that is even possible. A proper tech firm should buy Sonos and fix the basics! 

I own an Arc, 2 Subs, 2 One's and a Move. Today my system performed a hardware update  but there is nothing listed on Sonos Website under release notes regarding this update. Is anyone familiar with what this hardware update included?Thanks in advance for any answers 

It can’t only be me! I have a 1,3 & 5 (gen 1 & 2) the sound is great…..but the app - with its S1 & S2 - keeps dropping speakers off - then “can’t connect” - is there a different way to control the speakers? 

Hello, I just bought an Arc and Sub to install in my living room. Question with Trueplay in a massive room; do I just walk around the couch and “living room”, or should I walk around the entire open space that includes the kitchen, eating area, hallway, and playroom?The couch is about 9 feet from the tv, but the back wall is 15 feet further back (kitchen).see attachment for floor plan. I am impressed with this setup, I was initially concerned that I would need 2x subs with this massive amount of airspace, but 1x is fantastic, might get a 2nd one (used of course) just to have “better” coverage, whatever that means… HA! 

Hi all, I have 6 Sonos One SL that we play music via AirPlay. Is there a way to connect them via bluetooth instead? We would like to gain some of the bluetooth functionality. The devices are mounted about 16 ft high. Any help is appreciated. 

I am no longer in possession of this Roam. Instructions seem to indicate I would have to create a whole new system and re-add all my current devices (minus the Roam). Is there really not a better way?

HiI am new to Sonos and I am trying to connect my TV to Sonos Arc and Sonos Amp/4 ceilings speakers. I had bought Sonos Amp and 4 ceiling speakers and connected it to my LG TV. The ceiling speakers worked fine but I could not hear the TV speakers. I read on this community that if I get a Sonos Arc, I can connect it to the TV with HDMI Arc cable and it can wirelessly connect to the amp and ceiling speakers. So, today I got the Sonos Acr too but I am only able to hear from the Arc and not from the ceiling speakers. I called the Sonos Support team and they said I need to have both Arc and my Amp connected to my router via LAN.Can anyone kindly help me to confirm if LAN is required? If not, could you please guide me how to get both of them working with my TV.  thanks Adeel Moderator note: We updated this article in October 2023 with new information below.Here are instructions for the newer Amp…https://support.sonos.com/article/surround-sound-guidelines-and-limitationsIf it’s the older Conn

Once again my frustration has reached a peak with this company. There are incessant problems and customer experience seems to be unimportant to the company.A week ago my SONOS Roam disappears from both the iPhone app and the desktop app, the usual run around begins digging out this and that “How to” article because I forgot exactly what I did two months ago the last time it failed, anyway SONOS don’t care.Yesterday too I was forced to update the iPhone app (but the desktop app worked fine!). So I upgraded it. Then I found that the desktop app too now had to be updated so I updated that.Today I see no devices listed in my desktop app and when I restart the desktop app I am told to “Register my products” and must now do this before I can use the app and my devices. I don’t want to stop what I’m doing (I work as a software developer and I’m very very busy) I just wanted to listen to a classical radio internet station.So I try the iPhone app and that immediately tells me I must finish sett

I've seen this topic a few times and would like to know when this will be implemented? We’ve just had an update and I this has not been included. This “low speech high music” issue has been discussed for over a year now and give the recent update, don't understand why this has not been addressed. I don’t want to have to run night mode or speech enhancer just to watch some content where I can only just hear the dialogue above the other sounds. I’d like control over the centre channel in the arc.Again last night I found myself constantly adjusting the volume to hear certain things, can you confirm this will be implemented shortly? If not, I’ll happily replace the system for one in which I can adjust to my needs.(note: If id known about this issue I would never have invested in the eco system.)

I only found year+ old threads on this topic. Is this a feature Sonos plans on implementing? YTM has a great new music suggestion algorithm but it's useless if I can't feed the like from Sonos back to YTM. Help! 

Are there any plans to build out he desktop app with more functionality; e.g., bringing Roon labs features? The desktop app seems stuck in a 1984 UI look/feel/function form? There is no recommendation engine or artist/track background information provided, like in Roon Labs. Roon Labs does not provide mobile functionality, you can only use it at home. Hence, two build outs are necessary.Thanks!

Help me to understand how I can turn my TV (HTML ARC) on and not have to adjust the volume up every time. Why can’t the Sonos Amp hold its last volume position? This is the way audio devices have worked since forever. If I am missing something, let me know. Can this be a software update? What is the meaning of have it default to 0 anyway?

any one know what is the Power cable’s material? is it recycled material? 

I can access my favourite songs, albums and stations easily via the mobile app, but only seem to access them via the PC app as a single mixed up section called Favourites, which is awful.  I can however see a Playlists section in both apps.  Seems the PC app has no concept of My Sonos like the mobile app.

There are days when you don’t want your regular alarms to execute.

I just set up my SONOS Move and installed the app on my phone. It works great with this device. I would like to use the Bluetooth with other devices - mainly a laptop for if I watch a film/tv show.  However, my laptop cannot find the Move. Does anyone know why this could be? Or how to fix this? 

Since mid December Sonos Alarms stopped grouping our rooms.  The first Alarm of the day is the main issue, it will not Group our 5 Rooms.   After we manually Group all 5 Rooms and reset sound (some rooms stop playing sound for some reason even when First Alarm is Grouped)  all Alarms, more than 6,  come on throughout the day for the most part.   Except for 2 stations in the evening that we stream, we hear the Chime. Sonos or Tunein will no longer stream these two stations, but will stream if reset manually.  Several interactions with Sonos staff have failed to resolve these issues, we remade Alarms, rebooted router, modem several times and more.  We paid a bundle to upgrade Sonos system 2 years ago, 4 Amps, 1 Port, Move Speaker, Sonos now only provides frustration.  We suspect an upgrade to some software program in Sonos, Tunein or ? in mid December threw things off.  Perhaps Tunein?  We are on the “Free” Tunein.  Alarms all worked just fine for many years until December.  We have over

Hey brains trust, I bought an Apple TV 4K to add to my existing set-up, which comprises of the LG C1 and the Arc/2x One SLs/Sub gen. 3. I read connecting the Arc to the C1's eARC HDMI port and the Apple TV 4K to one of the "regular" ARC HDMI port is the way to go.Is this the above an optimal connection sequence in order to maximise the entire set-up's audio performance/feature sets (lossless sounds, Dolby Atmos, etc.)? Or does the ATV4K have to be plugged into the eARC port instead?I'm relatively new to the Sonos ecosphere and home theatre in general, and still learning how things relate/interact with each other.

Hi All,I have several unused Play:1 in my equipment and just thinking about buying a Ray soundbar. Can I still use the old Play:1 as surround speakers or do I have to buy new One SL ? Thanks a lot,Peter

If I connect a Sonos Amp with 2 non-Sonos speakers and sub…Will I be able to control the volume on each individual speaker through the Sonos app? Thanks in advance!