Speakers

What is the maximum pivot angle of these speakers? I have searched extensively and cannot find any info on this fairly important spec.

I want to use a, era 300 or play 5 in a kitchen cupboard on the top shelf with the doors open, would it be wasted as such? I’d welcome any feedback from yourselves...

This is a continuation on the threadwhich has been closed for comments. Whence a new thread.An update: I started to get drops from my Play 3 pair again tonight. .This means that the firmware update did not help. I have not noticed any of these drops in my Sonos Five pair yet. (Recall that I swapped rooms for these pairs, to test the hypothesis that the different usage profiles could matter.) This is promising.Seems like I’m in for buying an ERA 300 pair, but it may take some time I come around to it. (It’s a bit of work to get them in place, since I want to mount them on the wall.)

Hi, I have Samsung Qled QN88C 75 inch TV and own sonos amp with 4 ceiling speakers. I connect amp with TV using HDMI arc port and 4 ceiling speakers does work fine. But it stops the TV audio completely. Is there any way I can have audio output from TV & 4 ceiling speakers simultaneously.I can’t find anything in settings. Can optical connection make it work? thanks

Will the ERA 300 and Move speakers work nicely together in a single room ? 

I switched my home internet provider a couple months ago from Xfinity cable to Verizon Fios and my system has not been able to remain connected since then. I’ve researched every Fios-related help article here and have had multiple support calls with Sonos and have exhausted their ability to help me. The interesting aspect is I can reset my system (two amps on cat5 cables connected from an ethernet switch and about eight wireless Sonos devices) by turning off and then back on the power to the wired amps. Once the power is turned off and then back on to those wired amps, the system comes right back up but will only remain up for a couple hours and then I lose it again. So, the system does work when it is reset but then loses access … so it seems to clearly have something to do with the internet/wifi/router access.I’ve tried changing every setting in my Verizon router’s settings that I think could be related or have been advised to switch/disable, including turning off the SON (self-organ

I am upgrading my Sonos One stereo pair to a pair of Era 100s. I currently point my Sonos ones slightly towards the center listening area (i.e. slightly in towards one another). Should I do the same with the Era 100s or have them facing directly straight out into the room? I couldn’t find any guidance on this in the user guide. Thanks in advance! 

I was able to connect an additional Sonos Move Cannot connect my One SL to the system 

I have a problem with my pair of Era 300. When I play music through Spotify or through Spotify via AirPlay, the music plays for a while and then shuts off, even though my phone or PC shows that it is playing.  I've tried unplugging the speakers, closing the Spotify app, or switching from AirPlay, but the same thing keeps happening. Anyone have a similar problem?

I control Sonos devices on my iPhone/Sonos App. I have lost connection with all my Sonos devices. Even 2 Connect Amps ethernet wired to my router. Devices do still show up in the System Info page. Shown as ‘not connected’.  I have gone through the power off routines on the Sonos devices and the router (several times). I have deleted and re installed the Sonos App. I had an energy Smart Meter installed a couple of days ago. Sonos was fine before the Smart Meter. This is the first time I have used the Sonos after fitting the Smart Meter. A coincidence? Or could the Smart Meter interfere with the Sonos/wifi signal?

I have 2 play 5s, a sub and a play 1. I’ve recently got a new router and can’t seem to get my play 5s to work. Can you please help me. 

I have 3 sonos speaker when i stream music, some speakers randomly stop playing while the other one are still playing after 10 s the sound comes backit happen to the sono one or to play 1 (not at the same time)i cant figure what is happening 

Can sonos speakers be used without the internet at all? thanks,Justin

Hello internet people, So I recently bought the Era 100 hoping that in addition to steaming WiFi music (which I have no problem with) I could use this speaker to play and stream my vinyl (to the other Era 100 I bought for another room).  Before you ask, yes I have a dedicated phono preamp which sounds great with my amplifier to tower speaker setup I’ve used for years. The turntable and preamp (from my audiophile days) are a ClearAudio Concept and Graham Slee Era Gold phono preamp. From the preamp, this connects with RCA cables to an RCA to 3.5mm splitter to the Sonos proprietary 3.5mm aux to USB-C cable.  The sound is ghost-like, for lack of a better word. It’s barely audible (but can be heard). At extremely high volumes, the power line buzz is overwhelming and audio is still whispers of music. I’ve troubleshooted this with Sonos (which was a waste of everyone’s time), consulted numerous forums, tried numerous different preamps, tried increasing the source level. Nothing worked. Then I

HiI have changed my wifi at home and I am going round in circles trying to connect my Sonos Speakers.I have a Sonos Beam and two Play 1’s that I use as surround speakers.I have tried to factory reset all of them. I think I have connected the Beam, but the Play 1’s just keep saying can’t connect. Seems to be I need to go back to S1, but S2 won’t let me do that, not that I really know what I am doing.Why is it this difficult?? Any help would be appreciated

I have an arc, 2-sonos1’s, and mini sub. It was hooked to my tv, but I want to relocate everything a distance away and listen to only music.  Can I move everything and connect by wifi or bluetooth? I tried this, but my sonos app can not see the arc or sub.

I control Sonos devices on my iPhone/Sonos App. I have lost connection with all my Sonos devices. Even 2 Connect Amps ethernet wired to my router. Devices do still show up in the System Info page. Shown as ‘not connected’.  I have gone through the power off routines on the Sonos devices and the router (several times). I have deleted and re installed the Sonos App. I had an energy Smart Meter installed a couple of days ago. Sonos was fine before the Smart Meter. This is the first time I have used the Sonos after fitting the Smart Meter. A coincidence? Or could the Smart Meter interfere with the Sonos/wifi signal?

My system upgraded to Sonos Version 16.0 build 77449290 issues.Since then ….… adding multiple rooms when playing music is very slow it takes sometimes up to a minute when adding more then one room at once. music is jumping in and out due to reconnecting, … on the iOS app selecting a room and confirm the selection results into nothing. When open the dialog again, the selection I did before did not get acknowledged and is gone.I never had this issue with the 15.x versions. It is again a new issue. Please test your firmware before releasing it.

Hey guys,Would love to hear from everyone who have tested Ones and Era 100s properly, as surrounds and as stereo pairs. Let’s say you want two setups in your house; one: a surround setup with your Sonos soundbar & Sub, and two: a stereo setup for music listening. You are provided with a pair of Sonos Ones and a pair of Era 100s to choose from. Which ones would you pair with your soundbar as surrounds, and which ones will you setup as stereo for music listening? Please, don’t have your decision solely based on the bass output. Any comments/explaination/suggestions will be very much appreciated.

Setting up new Five. Get to the point it is showing in system but unregistered. Try to register and get message must perform factory reset to register. perform factory reset. shows in system tab but unregistered. must perform factory reset in order to register. etc, etc, etc. 

Hello.If I use the upgrade offer on a unit, fx Sonos Playbase, will the unit be deactivated afterwards using the upgrade?Kind regards Rene

Hi, I need to de-register my play 1 from the app, as they are linked to another account… long story, but I thinks its the only way to register again, tried the factory reset etc.. not working at all.. I can see the play1 on the app as NOT Registered.

Hi everyone, I'm looking for some advice. I own an Era 300 and the speaker itself is amazing but I've run into an issue with using the Sonos app and Bluetooth at the same time. Basically I'm using another app called Homey which allows me to automate songs/sounds from the Sonos App and sync them with my smart lights.The purpose of this is for D&D to play sound effects for dramatic effect. The feature by itself works perfectly fine.However, I have my phone connected via Bluetooth to play background music on a dynamic music app for D&D which also works fine by itself.The issue I'm running into is that when I use Homey to play a sound, it cuts out the Bluetooth music to play the sound and then doesn't go back to the Bluetooth source afterwards. What I'm looking for is a solution that ideally allows both sources to play at the same time so that the Sonos app doesn't block out the Bluetooth music. Or at least allows the Bluetooth music to play back via the speaker once the Sonos app

Hi - does anyone here know where I may be able to get some proper help for my Sub?  <modelURL>http://www.sonos.com/products/zoneplayers/Sub</modelURL><softwareVersion>77.4-49290</softwareVersion><swGen>2</swGen><hardwareVersion>1.8.6.6-2.2</hardwareVersion>I have been around in circles with online documents, Sonos support@ email addy has been decommissioned, tried the bot and it has taken me in endless circles and the numbers for Singapore and Malaysia don't work.Seriously Sonos, you need to get your act together with proper help! So now a last attempt to see if anyone here can help me.Recently the sub did an auto update, then it would not connect on wireless any longer, having unplugged all, reset router, checked absolute detail of router config and requirements, reconnected. At reconnecting on wireless it says it is connected but when finishing up an error connecting to your network keeps appearing. So I eventually  unplugged it, draggi

Hello Sonos People!I have 5 Sonos products at home (4 speakers & 1 sub, which I love). Whenever my WiFi Eero has an update, I lose connections to all my Sonos speakers. The TV works fine, but I can't connect to them through the app.I have to restart my router or unplug my 4 speakers & 1 sub. Is there a better way to not lose my speakers after a WiFi update?Thank you,Gorby