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Pity the Poor Moderator

  • May 20, 2024
  • 8 replies
  • 103 views

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Imagine the job of Moderator at Sonos.  Give them a break.  Having to wade through the 1000s of messages, I think we can assume that they know:

 

The new app is rubbish

Users want a rollback

You are junking your devices

You are selling your devices

You have spent 1000s 

You are angry, enraged, livid, disgusted, etc.

Numerous features do not work

 

They have got the message ad nauseam.

 

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8 replies

  • May 20, 2024

It is just  the small entrance ticket to the courageous bright future for Sonos users, this pain for users and moderators just now. Wait patiently for it to unfold in all its glory as “software eats audio”, to quote CEO Spence word for word.


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  • Author
  • Local Superstar
  • May 20, 2024

I'm just sick of reading./seeing the same complaints over and over and over and over and.…

Sonos will do what they will do.  That was obvious over a week ago. 


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  • Enthusiast II
  • May 20, 2024

Stockholm syndrome? :)

 


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  • Author
  • Local Superstar
  • May 20, 2024

More like Rostock Resignation 😜😁


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  • Headliner I
  • May 20, 2024

I'm just sick of reading./seeing the same complaints over and over and over and over and.…

Sonos will do what they will do.  That was obvious over a week ago. 

I’m sick of having a system that does not work properly.

I now know that Sonos will do what Sonos will do and I will only have a fully functioning system when they decide that I can.

I, like many others, remain unhappy about this. 


Bumper
  • May 20, 2024

I doubt they bother to read all this. Prob using ai to flag certain language or questions for action and ignoring the rest. 


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  • Author
  • Local Superstar
  • May 20, 2024

I doubt they bother to read all this. Prob using ai to flag certain language or questions for action and ignoring the rest. 

Spot on 😁

Welcome to the Sonos ECHO Chamber 


  • May 20, 2024

And the usual gang of self appointed Sonos public defenders here are quiet as well. That takes some doing so one can see how badly Sonos has messed up things.