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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

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  • 31,270 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Moderator note:  This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...
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Keith N
Keith N
started this topic

Grouping & Sonos: Best Practices

Moderator note:  This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...
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3448 Topics
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HoneyBunContributor I
asked in Speakers
Selling play:1 - do I have to deregister it for the buying to use it?

I'm selling my play:1 - do I have to deregister it for the buying to use it?

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camillo777Headliner I
posted in Speakers
Wifi mesh and network connectivity and Sonos

Hi, I have got: 1x Sonos play1 in bedroom 1x sonos play1 in kitchen 1x beam + 2 Sonos play1 in living room Sometimes I experience Spotify or tunein blackouts while Sonos support can't understand the problem. Se times they say wifi interference sometimes problem is Spotify... Today they told me that using Sonos with Google wifi needs 1 speaker connected wired to router. Of course because I have 1 Google wifi this is obviously wrong. Now... I see Google wifi logs and see only 1 speaker receiving the audii stream. So I understand that to sync speakers Sonos use its own protocol independently of my wifi good or bad. So my questions are: - if I have good wifi coverage it is still possible that it doesn't work because Sonos internally uses its own protocol on the same network band? If this is true I can work to make the best wifi in life but if Sonos internal communication is bad, because of my environment I don't solve anything. - wifi mesh configurations like Goo

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Sjoop1985
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boySonosContributor I
posted in Speakers
Is there a new updated Playbar comming soon?

Does anyone know if a new and updated playbar is under way soon with updated software and Airlink similar to the Beam?

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PTB218Contributor II
posted in Speakers
Am I in Standard or Bridge (Boost) Mode?

How do I check if I am in Standard or Bridge (Boost )Mode? and Should I see all of my speakers as Media players on my laptop?

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controlav
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nbantaContributor I
posted in Speakers
Setting up Sonos in another location temporarily

I'd like to take two of my old Play:5s to a Christmas party at a local church. How do I set them up at the different location and play music from Amazon (usually we start it with Alexa, but maybe I'd try using the app since I don't think I can use my Alexa with Sonos at the party), but then after the party bring them back home and have them work like normal?

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Stanley_4
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SnifnixContributor I
posted in Speakers
Mono/stereo toggle

Hello. I'm considering buying another Play:5, and I'd like to know if there's an easy toggle between Mono and stereo. I guess an individual on/off toogle would also work (provided the speaker auto reverts to mono ofc). Both options would be best. Since I only have one speaker, I haven't ever looked at the room configs or anything, so if this is self explanatory from the set-up, I apologize. Thank you,

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Only1jayray
Only1jayrayAvid Contributor I
posted in Speakers
Sonos One as rear surround

If I use 2 sonos ones as surround speakers with my playbar can I still use the Alexa function as I could as a stand alone speaker... or should I just use play 1s and my existing echo dot?

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Dave_4Contributor I
posted in Speakers
"network connection speed insufficient to maintain playback buffer"

I've been having the same problems with music playlists stop playing and "network connection speed insufficient" messages coming up shortly after every track it try's to play and skips to the next!!!! Really gets annoying when your trying to chill out!!!

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xsrecordsContributor II
posted in Speakers
Deleting a speaker zone

Has this been fixed yet? For whatever reason I cannot delete a phantom zone/player. We have 10 Sonos speakers but it shows 12

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AppliContributor I
asked in Speakers
No Wi-Fi 802.11n for Sonos One... WHY?!

I really wish to know why a brand new wireless speaker has to support only the oldest Wi-Fi protocol 802.11b/g... no 802.11ac, neither 802.11n... It's a shame! :@ Any tecnical reason involved?

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DarqMan
DarqManEnthusiast I
posted in Speakers
Static from speakers connected to amp with no content playing

The speakers connected to my Connect:Amp randomly output static when no music is playing. Any idea what might cause this?

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DarqMan
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j0hn0001Contributor I
asked in Speakers
Repairs for Sonos Products - where is reccomended

Hi, what are the details of sonos approved repair centres please?

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Stanley_4
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eiblContributor I
posted in Speakers
solid red light

Hi there, I have the SONOS 5 gen1 with a solid red light after the latest update, any recommendation or help? factory reset or resetting controller did not help.

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Airgetlam
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akash_shettyContributor I
posted in Speakers
Sonos PLAY 5 Power On Failure

Post a year and 2 months of use my 2nd gen Play 5 would refuse to turn on out of the blue. A quick google search confirmed a number of users facing the same issues across the Sonos product line. On contacting Sonos, initially they asked me to send them a couple of photos showing the speaker connected to the power supply and the serial number. The customer rep said that this would be taken care at no cost to me. After submitting the photos, I receive a email for an RMA/replacement wherein they offered to ship a replacement for a whopping $280, which is more than half the original price of the Play 5. On enquiring further with the customer rep, I was curious to understand how did Sonos arrive at the replacement value without even going through my device. I understand that a speaker like anything else can go kaput, however my problem here is the flat price tag to replace it with no guarantee that this would not happen with the replacement device. Ideally I would prefer if Sonos gave a

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Stanley_4
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jmwils1Contributor I
posted in Speakers
Play 5 Stereo Pair Line In Questions

1) Does a stereo pair allow for 2 selectable line in sources? Ex. Left = a turntable preamp and Right = Airport Express. 2) If setup as a rear surrounds, do you need to remove them from the Playbar and setup again to use the line in feature? Ideally, I'd like to use these as rear surrounds with a Playbar for 75% of the time and then as a stereo pair with a turntable for the remainder. But I believe that when paired as surrounds this removes the line in option(s) even when set to "full".

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Stanley_4
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BeansContributor I
posted in Speakers
Play 5 huge letdown

Anyone else purchased a gen 2 play 5 and been shocked at the poor sound? I have had it a few weeks and can't believe all the rubbish spouted in the press. Despite being used in a few locations and having true play set up its terrible. Closed in mid range, splashy treble and flat sounding. Does Sonos only offer 100 day returns if bought from them? Anyone want to buy it?

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AjTrek1
AjTrek1
posted in Speakers
Sonos Amp Release Date

Just finished a Sonos chat session_USA. The agent stated the release date for the Sonos Amp as December 1st. I hope that’s right.

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Ryan S
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WhowhateverContributor I
asked in Speakers
turn off

Sounds silly but how do you turn your system off when not in use , just purchased 5.1 sub,play 1,play base

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jgatie
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OzMarcusContributor I
posted in Speakers
New Product idea

Smaller stereo box, Hi folks at Sonos, love your products but I find the Sonos Play 1 is too big for the shower/bathroom ensuite - It would be great to have a "Sonos Micro" that's optimised for a bathroom so I can enjoy great quality music during my morning shower. Small, Water resistant, Stereo & easily wall mounted or with a wall sucker would be great

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GrantPL
GrantPLContributor I
asked in Speakers
Play:1 (One) speakers with support for SHORTER POWER CORDS and/or PoE

I have two (2) Play:1 speakers eetup in a stereo pair in my living room. I am considering buying another pair to use outside under the roof of our overhang and/or cabana (where we will have a TV). Both overhang and cabana are under construction. I thought of adding electrical outlet in different locations to support the Play:1 speakers... so will do this. But there are some other thoughts... 1. Long power cable comes with the Play:1 speakers... would be great if shorter version included with each Play:1 to support close proximity receptacle. That way, don't have lengthy power cord wrapped/looped around (subject to EM noise/interference, impacting sound experience) and it is easier/cleaner to install. Another thought... 2. Instead of power outlet, I could install CAT5/6 Ethernet cable (within or on it own) to support BOTH a wired LAN connecton (perhaps a Wifi extended or local access point/switch... which I happen to have) AND PoE (Power over Ethernet) where DC coul

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Airgetlam
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Julien_6Trending Lyricist I
posted in Speakers
macronos

Hello, just a question ... does anyone uses macronos on his android device ? It seems that this little app can easily do what sonos doesn't want to implement i.e. stream to sonos directly the music you play on your phone (spotify, youtube, ...). Another question does anybody tried to install macronos on a mac with a virtual box or other solution. Thank you and sorry for my English

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jhnkarlssonContributor I
asked in Speakers
Wi-Fi Direct?

Hello I’m wondering if Wi-Fi Direct is something you are working on to implement. It would be great to be able to bring my Sonos One with me without bothering with a router. Is it only a software development for you to implement? You would also be competing with other bluetooth speakers and perhaps sell more units, plus another incentive not to buy a HomePod. Cheers, Johan!

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DrCarltonContributor I
asked in Speakers
SONOS SPEAKERS STOLEN - CAN SONOS TRACK SPEAKERS THAT HAVE BEEN STOLEN TO A NEW USER?

Recently my office was broken into and I had (2) Play 1 speakers stolen. Both were fairly new and I have the receipt showing the Serial Number of both speakers. A police report was filed. I am wondering if Sonos can track the speakers to a new registered user as the speakers are registered on the app in order to use them. Any info would be appreciated. I would love to have the police follow up on this with the assistance of Sonos. Thanks in advance for the assistance.

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jgatie
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gtgtgtgtContributor I
posted in Speakers
who has stopped recommending Sonos ?

When friends comment on them and ask what do I think, and would I recomend them I invariably answer. The problem is with Sonos attitude to customers, You cannot add new speakers without being a registered user, the apps insist on an update usually at an inconvenient time, Sonos no longer allow those of us using PC's to have the same options as smartphones and recently I have started receiving emails via the smartphone app advertising products ( yes I know they can be switched off) but I did not buy the system for it to be used to pester me. And finally you may have to install cables to many of your speakers as the wireless system (in my case at least) was not stable. It is a pity as the sound is great

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OmahaContributor I
posted in Speakers
The dumb decisions made by management at Sonos.

Just found out, that since replacing my wireless modem, I can no longer use my HP Notebook to operate the Sonos Controller!!! To use my notebook, I need to take my playbar down and hardwire it to my new modem and reprogram it. Sounds easy!! Modem in the basement, playbar under my TV in great room. This is just another example of the dumb decisions made by management. Was going to buy 3 play ones. Decided not to waste time and money!! Have had other problems with Sonos but they would take up a book to describe. My suggestion is to look elsewhere for speakers. As a side note, retired after 36 years in music radio,I tell everyone I know not to buy Sonos products..

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