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Contributor I
January 20, 2019
Answered

Track your Speakers

My speakers were stolen. Is there anyway they could be tracked if the un-rightful owner tried to set up an account?
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    Airgetlam
    AirgetlamAnswer
    January 20, 2019
    Sorry to hear of your loss.

    Your best bet would be to contact Sonos directly to discuss it. It's unlikely that they would post anything here on this website, since there's less opportunity to prove whether you're the original owner or the "new" owner.

    And to be honest, I'd wait until Monday and call them, it's unlikely that the Twitter or Facebook folks will be able to help, it seems much more like a voice contact would be a better solution.
    Bruce

    2 replies

    Airgetlam
    AirgetlamAnswer
    January 20, 2019
    Sorry to hear of your loss.

    Your best bet would be to contact Sonos directly to discuss it. It's unlikely that they would post anything here on this website, since there's less opportunity to prove whether you're the original owner or the "new" owner.

    And to be honest, I'd wait until Monday and call them, it's unlikely that the Twitter or Facebook folks will be able to help, it seems much more like a voice contact would be a better solution.
    Bruce
    jgatie
    January 20, 2019
    Usually they require you to contact your local police, then have them contact Sonos.