I have a play 3 that was on a surge protector, in the same room & never moved, was rarely used which is now not working. It has no power. I checked the power cord and it works on my other sonos speaker.



I am disappointed because I was told by customer support that the only option is for me to pay close the purchase price for a replacement speaker because the product is out of warranty.



I have 3 Sonos speakers and intended to outfit my next home with this Brand of speakers, because I liked the sound quality of my two play 1.



At this point however, I am afraid to invest any more money in a product that has such a short lifespan and substandard costumer support for faulty products.



Hopefully, Sonos will redeem themselves before losing more loyal and valued customers.