Speakers

Trying to figure out why YouTube music doesn't see Move as a Chromecast device. Google Play Music saw the Move just fine but now Google Play music has be sunsetted and is no more. I'm curious if this is a YouTube music issue or a sonos issue or my issue? Anyone else use the native YouTube music app on latest Android and have similar issue? I have YouTube music linked to the sonos app but I'd rather use the native app to cast.

The cases on my two play 1's are cracking in the same place, on the top and to the rear of the speaker.No kid or pets to cause damage 

I am so frustrated and have started carrying around my Bluetooth speaker now. How can it be possible that the Sonos app keeps stopping saying something about Spotify starting in another room. It is just me…. And my Amazon Music app always just stops randomly. I am fed up and hope someone can help.

I’m having problems with my play ones audio kicking out and sometimes the audio sound as if it is coming from a tin can.  (mostly listening to internet talk radio).  I’m wondering if it is because of how I have it set up.   Also the audio sounds much better if I stream via the TV app (YouTube TV) vs playing through the apple tv app Youtube TV.  Right now watching TV I have no audio from my play 1’s.Apple TV 4KLG smart TVBoost- ethernet to Linksys velop router not spectrum modemPlaybar-,ethernet connected to boost.  Optic fiber to TVSub  and 2 play 1’s wifi on sonos boost.I turned off trueplay  because it makes it worse.Music playback fullI’ve considered disabling the whole system and start over,  I don’t think I’m getting the great sonos audio.  I realize this is not a real 5:1 but I expected better audio quality. 

Hello,When I try to start music playing through the Sonos app nothing happens until I physically press play on the speaker.  This occurs on all my speakers (playbar, beam, play1).   Once pressing play it seems to work fine while I am using it.  It seems to have issues in between uses.  I do have Alexa, ring doorbell, etc connected up and it’s possible this occurs after a notification.  Any idea why the speakers seem to go offline in between uses of the Sonos app like this?Thank you.

Can I use my phone as a wifi hotspot to connect 2 Move speakers in stereo away from home? Or does my phone also need to be connected to the same wifi, hence I would need a separate hotspot?I understand that  a lot of folks don’t appreciate the benefits of the stereo experience as much as I do, but to me, the great sound coming from my solitary Move speaker over bluetooth is veritably drowned out by the lack of a stereo sound stage. As someone who has traditionally supplied the music, I have fantasies of carrying the joy of my (future) pair of Moves away from my own backyard when hanging with friends in the exotic locations we are wont to haunt. I enjoy my Move to extend the sound from my living room Sonos system throughout my home and yard, but the idea of the best portable speaker I’ve had (in a long long line of them) not being able to do stereo away from home is dismal.Do I now need to go buy a wifi hotspot along with my 2nd Move?

I have three Sonos Player 1s. I saw old posts with this same topics, but no resolution. I have not used these speakers in a week, yet my home Network with 3 Ubiquity APs running about 30 clients show the top 3 highest upload to network are the three Sonos players. Mind you, I have four professional adults working from home and two kids home schooling. Our work apps and video conferences should be eclipsing any other upload. Why the heck is Sonos showing at 140MB, 100MB and 98 MB upload each yet they are not even in use? What the heck are they uploading? I have ipad and iphone apps for Sonos, background refresh turned off, but bluetooth and local network turned on.   Version 11.2.4, Build 57.4.83220, Sonos S1.   use alexa, spotify... 

I have a Sonos one sl and recently just set up a Sonos beam in the same room. But when I try to pair or bond these, it’s says I need to have 2x Sonos one’s in order to set up the surround. however I am happy with just the single Sonos one sl. Why won’t it simply allow me to bond/ connect with this one on its own. Would I need to buy another Sonos one sl simply to connect it together. 

Hi. Every time ‘without fail’ I go onto the sonos app I get a different speaker dropped from my setup. Then sometimes it will not connect to anything. Then sometimes it takes about 30seconds then I’m in with all 3 speakers connected. This has only recently started happening and used to work absolutely fine, even with the S2 app. There is nothing wrong with the power connection to the sonos products, nothing wrong with the internet connection and I’ve even completely reconnected every speaker after rebooting the router. Is anybody else getting this issue?. It’s so frustrating and am running out of ideas. I’ve even changed the wifi router channel to be on the suggested 1 or 6 (2ghz). Still nothing.  Thanks Ross

Last year I purchased a white speaker for my kitchen. The case is white but the grille is black. Is it possible to swap out the black grille for a white one?

Hey EveryoneSorry but i am a bit tech un savy  but.  i have a Sonos 5 that i have set up easily in my house with also two Sonos one,s.    I can not get the small 3,5 audio input in the back to accept a device. ( well it does but ...)  Whatever i plug in plays really really slow and muffled and volume really low.  what am i doing wrong.     I have plugged the out put earphone from my tv into it, plugged the cd player,  and my ipod and anderoid phone -  same result.  I am sure i must be doing something wrong?   The instructions say plug your device in with a 3,5 jacj and and other end into source with rca ( white and red outputs).    I know this is a stupid question  but perhaps i need a amp?   ( tv out   and phone no though?)  The 3.5 will not go in all the way either..  sits out 3-5mm from back of sonos-  is this normal?   please help and thankyou  

Bonjour à tous..Je voulais savoir quelle était le meilleurs compromis quand on possède une barre de son arc est un sub gen 3 , je voulais installer 2 enceintes five avec... mais les vendeurs dans certains magasins mon dit  que sa ne ferait pas le boulots comme prévu.... Quelqu'un a un avis concrets ? Si jamais 2 enceintes five ne font pas le taff, quoi prendre ? 

Tengo mi primer sonos 1, lo puedo controlar desde mi telefono android y desde mi desktop, pero al instalar la apliciòn s2 en mi laptop me pide actualizar el software, lo hago y nuevamente me dice lo mismo y no se actualiza adecuadamente, cuando enciendo mi sonos1 la aplicacion me dice que el sistema sonos esta conectado, pero no me abre la aplicación, que debo hacer, gracias

How do I connect a wireless mic to my sonos system? I have Sonos Play 1

Among all the units I have, I have two PlayBars. They're good, but I find there isn't much stereo image. I think this is purely because the L and R speaker sets are close together.My suggestion is that for this product and any stereo pair you have an option to enhance the stereo.This can easily be done in DSP by matrixing to L+R and L-R, increasing the gain of the L-R, then matrixing back to L and R.Maybe an option in the app - ideally with an ‘amount’ setting which would control the amount of extra gain applied in DSP to the L-R.There are cleverer ways of enhancing stereo, like only amplifying the L-R when there’s a peak, but I think for most situations, the simple approach would work well.Then we could 'widen' the stereo image. 

I have a play 5 gen 2 and I have just bought a Sonos 0ne gen 2 with voice control and it say they cannot pair. Can anyone help please. It’s starting to drive me mad!!! 

I have two first gen Play 5s, and they both play music individually, but I cannot get them to connect in stereo or play in a group together. I’ve assigned them their own IPs, and connected them to the router via Ethernet, but nothing seems to work. 

I have one of my rooms set up with a Play bar and two Play 1 speakers connected as a stereo pair. One of my Play 1 speakers has started to vibrate/buzz when the base is set in the middle which gets worse when the bass is increased. I now have to play music with reduced bass, no loudness and the treble up and it just about works. It sounds like a physical problem rather than anything else.Is there a life expectancy on these speakers as I have only had them a few years whereas my B&O Theater system has been going for more than 15 years with no problems?Just wondering if failure is built in to get you to upgrade to the latest version of the product. Has anyone else had similar issues?

Has anybody had success with any particular model of car charger for the Sonos Move? I bought one that matched the specs on the Move technical support page and it didn’t seem to work so looking for a brand or model that does.

I play record deck via a cartridge amp and Mac book through line in to Play 5 gen 2.  I have tried to link a Cowon Plenue D via line in.  But there is no sound.  Can this work ?

I regularly leave my Move on its base and cant get the contacts to light the charging light meaning I regularly cant use it and would happily chuck it away if it hadnt cost my wife so much money

I have two Play 1 speakers. I connect to these using the controller app installed on my Android phone, and my partner does the same on her iOS phone. Both of us are only able to use the app maybe 50% of the time since we frequently can’t connect to the system. At the top of the app the message is “Unable to connect to Sonos”.This happens anywhere in the house, I can be standing on my porch or next to the Wi-Fi router and Sonos speaker but it makes no difference. This has happened for years, I have tried resolving this multiple times on calls with Sonos tech support, but the issue remains.How likely is it that I just have a pair of lemon speakers? If not then why can’t Sonos help me work this out? When the connection is established/kept then everything works like a dream, so it seems that the issue is getting an initial handshake/connection.Thanks in advance for any helpful comments or suggestions.

I’ve been using my Sonos One in Japan for the last year. If I move to the UK, would it be possible to use the device there if I replace the cable with the UK Angled Power Cable? Or are there differences with voltage/wiring internally in the device? Thank you.

I recently setup a Sonos One at my in-laws. Had some issues with the setup initially but worked through it. I got the speaker to start using Apple airplay successfully. I got the music to start playing, paused it, disconnected airplay to show the in-law how to use it. Went to go select the speaker again through airplay and could not connect again. Now the speaker is no longer being seen on airplay. The speaker is seen in the sonos app, but not in the airplay. Any assistance would be greatly appreciated.

Hi There I’ve just purchased 2 Ones and tried to add them as surround speakers to my Beam and they won’t connect. Looking at the system I noticed the warning message below. Any ideas as what the issue is and how to resolve it. thanks in advance