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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,347 Topics
  • 30,833 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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3347 Topics
AjTrek1
AjTrek1
asked in Speakers
Sonos Play 5_2nd Gen Defective WiFi Cards?

I've read several posts about the Play 5_2nd Gen suddenly having problems due to a defective WiFi card. Although it appears that Sonos has been replacing the defective units (when notified) it still gives me pause. Do I need to be concerned about my two (2) out of warranty Play 5 2nd Gen's developing the same issue? If it is widespread I would hope that Sonos would issue a re-call to replace the units similar to what Microsoft did with the 1st Gen Xbox One units manufactured in a certain lot. Can anyone at Sonos elaborate?

925651
Smilja
3 years ago
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PasabemaContributor I
asked in Speakers
(SONOS BEAM + 2 ONE) + 1 FIVE in the same room

Hello everybody,I have a SONOS home theater system consisting of a SONOS BEAM soundbar and two SONOS ONE speakers and everything works perfectly.I have now purchased a SONOS FIVE and would like to add it to the same room as my home theater system.The problem is that when I reproduce the same sound source in the home cinema (BEAM + 2 ONE) and the FIVE produces an echo or latency between the home cinema and the FIVE very unpleasant, is it possible to correct this?Thanks.

4054
UKMedia
3 years ago
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PalsekAvid Contributor I
asked in Speakers
Dual subs to stereo pair

Can you use Amp to connect dual subs to just a stereo pair of Fives without the normally required soundbar as the hub?

2864
J
3 years ago
J
JofaraContributor I
asked in Speakers
Roam as a bluetooth controller

Can you add a bluetooth device like a turntable and use the Roam to play on your system?

2377
J
3 years ago
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Avign0n8709Contributor II
asked in Speakers
Change From 2.4 GHz to 5 GHz WiFi Without Having To Reset System?

Originally our house WiFi had both 2.4 and 5 GHz bands using same SID, but we had too many issues with devices using the slower band, so have separated the bands with the 2.4 GHz band retaining the original SID and the 5 GHz band using a different SID.  Now we want to move our two Sonos systems over to the 5 GHz band...but don’t see a way to just change it.Please tell me we don’t have to reset the entire system to change to a different WiFi SID?Thanks!

12653
K
3 years ago
U
Uniik-YakoContributor I
posted in Speakers
My Sonos Move comes out of sleep by itself

Hello everyone !I’m an owner of a sonos move and since the beginning I have my device which comes out of sleep by tself, at the beginning I thought that it was only when someone in the house open the Sonos app but I realized that even in the bluetooth mode it comes out of sleep during the night.Do some of you have the same issue ? Thankyou for you anwers, bye !

2463
Xander P
3 years ago
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PalsekAvid Contributor I
asked in Speakers
Trueplay

Do Trueplay settings reside on the iPhone itself via S2, or in the speaker itself?  Reason for asking is if I set Trueplay up through one iphone but actually use another when listening. 

2523
P
3 years ago
P
PalsekAvid Contributor I
asked in Speakers
Unpluggin Sonos 5

If you unplug one or both Sonos 5’s in a stereo pair or loose power, do you have to redo Trueplay? 

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P
3 years ago
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dac1Contributor I
asked in Speakers
Pair Arc & Roam

Can I play what I am listening to on the Arc and on the Roam simultaneously?

37491
G
3 years ago
B
bermudaboyContributor I
asked in Speakers
Selling Play 5 Gen1.

I’m selling my Sonos Play 5 Gen 1. What do I need to do in order for the new buyer to use it?

1131
Smilja
3 years ago
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PatermeisterContributor I
asked in Speakers
3 x sonos 1 set up

Hi everyone,I have one Sonos1 (Left) paired with a 1 SL (Right). Am I able to add another 1 SL to this set up as a right channel for a 3 speaker set up or does it have to be done in pairs?Thanks

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Airgetlam
3 years ago
C
caesar327Prodigy I
posted in Speakers
Roam - good reviews

So it looks like actual Roam units are now available and have been sent to reviewers:https://www.theverge.com/22368487/sonos-roam-bluetooth-speaker-review-featureshttps://www.engadget.com/sonos-roam-review-130039811.htmlGenerally positive reviews.Maybe preorders will ship soon since they clearly got a bunch from the factory. 

1160
C
3 years ago
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Middleton.d.jacobContributor I
posted in Speakers
Missing features?

There are a few things which need to be added to this app immediately (read on for my questions): First, different model speakers need to be able to be grouped in the same room.  Sonos apparently claims that this is to prevent sound quality issues.  We have some rooms with multiple of the same speaker and some rooms with multiple of different speakers and the sound quality difference that I can discern is precisely zero.  Context - we have on the third floor a large room multiple play1 speakers.  To stream directly to that room, I added a sonos one (which you have to do, because the system won’t allow you to stream directly to a play1).  To my utter annoyance, you can’t pair these two different types of speakers to work together. So is it because of sound quality issues or just because sonos hasn’t bothered?  If it is because of some imperceptible phantom drop in sound quality, allow me to confirm after exactly no market research that no one cares about that s***. Second, there needs t

18011
Airgetlam
3 years ago
A
AndrewjkleimanContributor I
posted in Speakers
sonos move low end cuts out

Hi, I have a Sonos Move.  I’ve noticed when I turn the volume up to 58% The low-end cuts out completely and it only plays through its tweeter.. it also will randomly make sounds like it’s clipping about 55% as well.. has anyone experienced problems like this with their move, and do you know of a fix?

1941
Corry P
3 years ago
C
CerentivuContributor I
posted in Speakers
unable to add sonos one sl to app

Hi,Trying to get help with adding Sonos one to the app. I have already added arc + sub + Sonos on Sl- but I’m trying to add my second one Sl and keep giving me the message “your Sonos one Sl has been added, but may not appear on the system tab, if so unplug the power cord and plug it back in to finish setup from the system tab” I’ve disconnected and reconnected, reset it at least 5 times, even tried to connect using a hard wire to the router (even though the actual router is only 15 cm) just in case it helps - but for what ever reason it doesn’t appear on the Sonos app (with the hope of getting the surround sound sorted). I submitted diagnostic (no 1745441989). now, just as I was writing this it did recognise this eventually but now now when I go to set up the surround sound the error message “there was an problem adding your surrounds. Cheack your network connection and make sure your products are powered on” which I can confirm they are all working individually on the network. Again

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Corry P
3 years ago
J
James StewartContributor I
asked in Speakers
Sony PS-LX310BT Turntable - Bluetooth to Sonos Move

Hi - I have got a Sonos Move and want to connect a  SONY PS-LX310BT bluethooth turntable to it. When I put both into pairing mode nothing happens. The turntable doesn't automatically connect and has no screen to make it happen.  Anyone have experience of this? Or been able to make them happen. Thanks so much!

1116116
P
3 years ago
D
DracsContributor I
posted in Speakers
no bluetooth

Move - no blue light will work as it used too so no pairing

292
D
3 years ago
K
kdntexContributor II
posted in Speakers
No Sonos Sound

I have two Sonos One speakers.  One in the office and the other in living room.  When I turn on a Sonos station (e.g., Sirius XM) with the Sonos app, I get sound from the living room speaker but not the office speaker.  I then have to tweak the WiFi settings to get a connection where the office speaker has sound.  I have to do this every time I start up the Sonos speakers and it doesn’t matter which station I am trying to connect to through the Sonos app.  It gets a little tiresome!If I start up a station using the station’s own app such as the Sirius XM app (not the Sonos app), then when I connect the Sonos speakers they both have sound.Why do I have to keep tweaking the WiFi settings to get sound from the office speaker when using the Sonos app?

11712
buzz
3 years ago
I
Irwan LimContributor I
posted in Speakers
Sub Gen 3 connected but no sound

Hi, Bought an Arc speaker together with Sub Gen 3, everything are connected except the sub have no sound. Already follow all the instructions from the previous comment yet not solving the problem. Kindly advise the next step. Thank you.

12896
Xander P
3 years ago
E
eddiea27604Contributor I
asked in Speakers
Play 5 Gen 1 on Sonos 2 thru Connect (not amp)

Is is possible (if so, how) to use my gen 1 Play 5 on Sonos 2 thru Sonos Connect (not amp), just as one would use a regular speaker?

1393
J
3 years ago
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edelabcdContributor I
asked in Speakers
Amp and Sonos speakers

Hi everyone.I have recently started to replace my old Denon amp and floor standing speakers with Sonos. Bought 2 Sonos Fives and configured them as stereo pair and it has been working well, better than the floor standing speakers. My intention is to retire these speakers and only use Fives. Next I wanted to connect my Sony tv to Sonos and also use existing non Sonos sub (Ken Kreisel) so I bought Sonos Amp to connect the sub and TV through HDMI. However I realised during the set up that I can’t add Sonos speakers as front stereo. I understand Amp is supposed to help with the traditional speaker set up but it wasn’t obvious anywhere I won’t be able to add the Fives as a front pair or even to the same room. The latter could have solved some part of the issue I am facing.  As a workaround I have done the following: TV is connected to Amp through HDMI. Amp is configured to connect to floor standing speakers but I have left them disconnected. TV headphone out is connected to line in of the F

2155
G
3 years ago
S
Scott Of The SaharaAvid Contributor I
asked in Speakers
Moving a device from one system to another.

I have two separate houses with Sonos.  Primary residence is running S2 with a bunch of Play:Ones.  House we share with extended family is running S1 with a gen one Connect, a ZP-90, and a fairly recently added single Play:One.  I'm thinking I might get more good out of this Play:One at my primary house for now.  So, I'm looking to transfer from one system to another but not off my account.Do a factory reset of this Play:One and add it to my S2 system at home?  Thanks, all.

7061
G
3 years ago
S
Skibum_1Trending Lyricist I
asked in Speakers
Visual difference Gen1 vs Gen2 Connect & Amp

Hi...is there a visual way to determine a Gen 2 Connect & Amp from a Gen 1? I have heard that the Gen2 has the Pause/Play button on the front rather than the Mute button, but have been unable to verify this….I am looking to buy some Gen2 Connects. 

9813423
SirDigitalKnight
3 years ago
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User 123Contributor I
asked in Speakers
Sonos Play:3 with YouTube on PC

Hi all,I have bought PLay 3 to use with my PC mainly for video calls and Youtube. Seems like it cannot be used with Youtube that I play a song directly I have to use the app which is pretty useless and old.No idea what to do seems like I have wasted my money.

4633
J
3 years ago
M
Marie avvContributor I
asked in Speakers
How to set different volume levels on two Sonos that are paired ?

Hello,I would like to control the volume levels of my two Sonos One SL separately although they are paired. To be more precise, I need one of the Sonos to be louder than the other one (they are placed in 2 different rooms, one needs low level and the one needs a higher volume level). Is this possible ? Currently when I adjust the volume locally on one of the Sonos, it adjusts it on the other one too.Thanks for your help !

46058
M
3 years ago
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