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Contributor II
June 29, 2021
Answered

Tracking feature

Do ROAM speakers have a tracking feature?  Mine was stolen off my golf cart while inside the clubhouse.  Surely if someone tries to activate it in their system, it should be known to SONOS based on the serial #?  Any ideas?  (Excuse typo in subject)

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Airgetlam
AirgetlamAnswer
June 29, 2021

Contact the police. They can contact Sonos and likely get some assistance. If someone registers it to a new account, Sonos can likely inform the police (I’m making huge assumptions here, mind you).

 There is no “tracking feature” like there is with Apple’s “Find my device”. 

Bruce

2 replies

Airgetlam
AirgetlamAnswer
June 29, 2021

Contact the police. They can contact Sonos and likely get some assistance. If someone registers it to a new account, Sonos can likely inform the police (I’m making huge assumptions here, mind you).

 There is no “tracking feature” like there is with Apple’s “Find my device”. 

Bruce
Stanley_4
Grand Maestro
June 30, 2021

It has been a while but you used to be able to send Sonos proof of ownership and a copy of the police report of the theft and get them to look into it.