Speakers

Honestly, I'm so annoyed with Sonos customer support. I logged an issue a few weeks ago saying that I couldnt connect to my Sonos wifi speaker, and have still not had the issue resolved. I was dealing with an employee called Damian who just stopped emailing me when I asked to talk to his line manager - his emails were averaging at one a day (if even) and they weren't particularly helpful. When I begged him to resolve it before the weekend, it didnt seem to hasten his responses. So I logged a new issue with Sonos about a week ago and have still heard nothing. Atrocious. Why bother getting a wifi speaker if it is so temperamental. Bose offer a bluetooth connection which is so useful if there are problems connecting to wifi. This issue is STILL NOT RESOLVED and I've been without my music for a couple of months now. BAD. So my Sonos is connecting to the ethernet cable but when I detach it and try the wifi it wont connect using my phone or laptop. Im concerned because it's an old phone I

I have 9 devices around the house, couple of play 5's in a stereo pair, couple of play 1s in a stereo pair, and a few playbars, 1s and 3s dotted about. I have 1 Play 1 connected via ethernet to the network, and using this as the 'Boost' when i look at the webUI on the sonos http://ipaddress:1400/support/review, the matrix shows that some of the further away devices are trying to directly connect to the device thats directly connected via ethernet, instead of another device that is much much closer (ie the other side of the wall!) As such, the device thats furthest away drops out of the system now and again and its frustrating why it won't connect to a closer device instead. Is there a way to force which devices connect to which?

When will Sonos finally have outdoor speakers?

How can I connect a Sonos Play:1 to my computer to use it as the default line out speaker?

My sonos system is set up fully, all white lights... But my app won't find them at all. I have the play base, 2 sonos 1s and a sub. Everytime I open the app it says to set up the system. I just recently unplugged and replugged the router, but everything else works fine.. Passwords the same and the speakers are still talking to each other and playing audio in surround from my Chromecast. Any ideas why I can't connect?

Has anyone had any experience with the sonos one outside, I live close to Portland Oregon and the air can get rather soggy was wondering if anyone has had any issue with this. :?

It would be awesome if the volume control rocker switch on the actual Sonos units was more precise at low volume levels. Right now it makes fairly large volume changes with each click, but when trying to set it at night to play at a nice low level for sleeping it's hard to get it just right. Of course the remote control app on the phone offers very fluid and finite control of the volume, but when you're trying to sleep, and it's sitting right there on the nightstand, pressing the physical buttons on the unit is easier.

My connect keeps cutting out/stuttering when playing music. It is currently plugged in via ethernet cable as it was also cutting out before when running on wireless. My internet speed is 100mbps so I know it's not an internet speed issue. My diagnostics number is 3944892

As I continue to add more speakers and rooms to my system, I get more and more annoyed with seeing music showing up as playing(displayed) in the 'Rooms' tab, even though it really isn't. I know many choices of music can be cleared by deleting the Queue or having the option to STOP it. There are however other music stream services that don't give you that option, and the only thing you can do is pause it. It's probably just the OCD in me, but if I'm done listening to music in a room, I wanna see that room as showing 'NO MUSIC'. For now, if I want to see the 'NO MUSIC' in a particular room, I've been starting something from my music library and then clearing the Queue to achieve this. Seems like there should be an easier way. It'd be nice if there was an option to 'Stop all music', resulting in all rooms showing 'NO MUSIC'. Thoughts and suggestions are greatly appreciated!

To address the following frequent requests to extend the Sonos use cases: 1. Using Sonos, and in particular play 1 units, as computer speakers. 2. To use a play 1 pair with/without Sub for audio as well as 2.1 video. 3. To use Sonos as bluetooth speakers just by wiring a cheap Dot to them. 4. To get the conveniences of bluetooth without having to add BT capability to Sonos. 5. To use voice control with Sonos with both Amazon and Google without being tied to possibly sluggish Sonos efforts for this. 6. To use Sonos in places where there is no internet/WiFi. Cons 1. The issue of sync with video where uncompressed isn't supported by the WiFi set up. 2. Development cost. 3. Cannibalisation of play 5 and play bar/base sales; perhaps even of Connect. Not a con, but this extension will not address the requirement of a portable/external, battery included Sonos speaker which is the other frequent ask. But Sonos use will be extended to places where just mains power is available, b

I have noticed these products being advertised (some new, some used) but having different box designs as shown on the attached. I am wondering if these are both genuine or if the white one is a counterfeit. Anyone know the answer to this please?

Hi all, I have a sonos one stereo pair and I would like to add a subwoofer ...but as you probably all know the Sonos subwoofers are mega money. So my idea was to buy a Sonos connect amp and add an active Subwoofer which I already own ...using the amp’s subwoofer output But the question is ...will this work with the Sonos one Stereo pair? Thx

Low end and mid range distortions

i have two play ones, playbase and sub. All but the playbase is showing up on the app/controller. There is no issue with the sound. I tried everything - restarting the router, playbase and app many times. In the beginning there would be no sound, but after replugging the playbase the sounds came back but still not connecting on the app. All other devices are working fine and no issue with the volume. Help!

A customer shared an idea with us to be able to adjust the left / right balance of the surround speakers using the equalizer function in the Sonos app.  What do you think?

Hi, I've just spent the last 3 hours trying to configure my new Play:5 speaker. Unboxed it in the kitchen and started the app to configure it. Sporadically managed to detect it from my Android phone, but never managed to complete the config. Tried again with my girlfriend's iphone, which always managed to detect it but never complete wifi config. So I moved it to the living room and connected it with the cable. It finally worked. So I moved it back to the kitchen, but again nothing. (Everything else works on the wifi there, with max signal strength.) Moved it back to cable in the living room, and reconfigured wifi. Unplugged the cable and it worked on wifi!!! So I moved it across the living room to the table, but again it didn't work. :( So once more I moved it back right next to the router, without the cable. Now it worked fine. So while playing a song I moved it about 2 meter away. The song kept playing, but I lost control from my phone and was unable to pause, and then the

I had the sub upright (vertical) at first and found that the bass was barely audible (imo). So I decided to place the felt pads in place and lie it down horizontally. Are there some people out there who prefer this horizontal position for the sub? (I seem to like the SQ in the horizontal). Are there downsides to it? I was thinking it might be more prone to dust in the inners. Thanks for responses.

It would be great to use play 1 as computer speaker. i dont want to buy other third party speakers, i just want to add to my sonos system! buy 2 and pair them. and if I need them elsewhere i can just move them and use them as normal. maybe an added feature on the mac app that would allow it to be mirrored the same way you can play music from you ipad now.

Hi .. I have connected a pro ject III turntable through a project preamp and into my play5 .. all working fine except for a really audible buzzing sound ... any ideas please ? Thank you

I have a Play one in my kitchen, but it is getting some covering of "kitchen residue" ie sticky feeling from being near my cooker. I have covers for the top, but can anyone suggest a covering for the speaker mesh which goes 360 degrees around the speaker unit. Hope I described my question in an understandable way. Thanks.

Hello. While playing music from Spotify in the Sonos app, I frequently get interruptions, due to “connection to Spotify lost”. Seems like many others have the same problem, and I’ve tried several of the remedies mentioned in this forum (restarting the boost, removing Spotify from the music services and then adding it again, etc). This has made the problem less frequent, but it still occurs unacceptably often. Play music from Yousee Music in Sonos app, is almost ok. Diagnostic number 8435344. Please advice!

Just bought the Sonos Play One and I'm looking to purchase a Playbar to hook all 3 speakers (the Playbar and 2 ones) with my TV. I want to make sure that this combination is supported. The only ones I see available for TV sound mention the older Play 1s paired with a Playbar AND subwoofer. My desired configuration are the pair of Sonos Play Ones with the Playbar (no subwoofer as I have sound constraints from neighbors).

Apologies if this has already been covered. I've just paired a new Sub with a pair of Play 5s (perhaps overkill, but loving it). Can someone please give me an overview of the difference between increasing the bass in the Play 5 EQ setting and boosting the Sub's bass directly? Does the former action only affect the Play 5, or does it boost the Sub's bass as well? Is there a crossover setting I am not seeing? Should I use the two levers in conjunction with each other? I understand the "musical taste" theory, so I'm just looking for some technical help and maybe everyone's experiences with adjusting the two levers. Thanks.

both on TV and music its constantly cutting in and out. My diagnostics # is: 8335003

Hi Folks, Is there any announcements or indications on whether/when there'll be a new 3?