Sonos connect keeps cutting out

  • 13 August 2014
  • 51 replies

My connect keeps cutting out/stuttering when playing music. It is currently plugged in via ethernet cable as it was also cutting out before when running on wireless. My internet speed is 100mbps so I know it's not an internet speed issue. My diagnostics number is 3944892

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51 replies

I'd highly recommend that given the number of issues you're having you call Sonos and let them help you resolve these problems.