Spaces & Setups

We are building a new house, and I would like to equip the living/dining/kitchen area with Sonos ceiling speakers and Sonos TV audio. I’m new to Sonos equipment, so I’m still learning how this might work.The room measures 31 feet x 30 feet, with a vaulted ceiling that is 9 feet at the walls and 11’-6” at the peak. There will be a lot of hard surfaces -- kitchen counters and cabinets, large glass doors, hard-surface floors with rugs -- so I’m not expecting perfection, just hoping for a decent listening experience.Our goals are to have TV sound come through the ceiling speakers when watching TV programs while working in the kitchen/dining area; have music available through ceiling speakers in the great room area when not watching TV; and have a surround system (or at least a soundbar and sub) in the TV area for dedicated TV viewing.After reading a number of forum posts, I think that a setup along these lines could work:Four wired 8” Sonos Architectural in-ceiling speakers, two above the

This new version of the SONOS app 80.07 has been frustrating! We all agree the earlier version worked and was not broken. Anyway… big surprise this evening - my playlists have just appeared in the app. Was this  scheduled upgrade? First time I have seen them on the app since the “upgrade”.  

Howdy all: After a firmware update a few weeks ago, my Sonos app would no longer control the ARC/sub volume from my phone.  However, the TV was controlling the volume on the ARC/sub, no problem.  I started looking around for why this might be, and the Sonos site recommended a reboot.  I disconnected the power the ARC/sub to reboot them.  The app is now working fine controlling the volume, but now the TV is not able to control the volume.  I’ve rebooted the ARC/sub a few times now and the app continues to be the only way to control volume remotely.  The buttons on the ARC work fine too.  Besides this, the TV remote is working fine for all the rest of the functions. Sony BRAVIA OLED using the eARC HDMI connection. I validated that the Sony TV is set to control connected components.  Any thoughts would be appreciated. -Jon

Hi,Hoping to get some advice from the community about the best way to play CD’s in my system as I own some discs which aren’t on streaming services.I have a Beam, sub and 2x play 1’s in a single room.From the research I’ve done, a cd player or turntable must have a built in pre-amp in order to work with sonos, however I dont know what I need to look out for when browsing - dont most cd players have a built in pre-amp?I’ve found a couple options but dont know if they’d work? Im looking for a solution that isnt going to break the bank but sound decent.https://premiumsound.co.uk/product/hifi-separates/cd-players/pro-ject-cd-box-e/?attribute_pa_colour=black&utm_source=google&utm_campaign=Pmax&utm_medium=ppc&utm_term=2085378&utm_campaign=Pmax17507541004&utm_source=google&utm_medium=ppc&utm_term=&hsa_acc=9363011116&hsa_cam=17507541004&hsa_grp=&hsa_ad=&hsa_src=x&hsa_tgt=&hsa_kw=&hsa_mt=&hsa_net=adwords&hsa_ver=3&gad_s

Hi.  I’m looking to add a turntable to my existing setup, as birthday gift for my wife who is nostalgic for vinyl! From  the research I’ve done the world of vinyl seems more complicated (and expensive!) than I imagined. I’m still undecided if the best route is to add to my Sonos system or purchase a standalone turntable and speakers.  I currently have a beam, sub and two play ones in the lounge linked to my TV with the two play ones acting as surrounds and a seperate Sonos one in the kitchen.  Am I correct that if I buy a turntable and era 100 with line in this will allow me to send music to allmy other speakers? Would the era 100 be sufficient? (I believe the 5 is a better option but adds more expense so was hoping the existing sub etc would assist)  TIA 

6 x sonos speakers and 1 x connect all completely bricked due to updating the new app. What a complete waste of money.  And looking on this site not one comment from Sonos themselves just endless customers reporting bricked systems.  I’m bored of turning them off and back on again. In the app they now all show up but zero audio from any speaker. And to think last month I was concerned I couldn’t alter the EQ on some of them. What a complete embarrassment for what I once thought was a brilliant forward thinking company.   

I bought a pair of Era 100s for better stereo separation when listening to my Victrola stream in my LR I called the pair Den, and they are physically in LR with the stream. I get better separation than my Beams and their subs G1 and sub-mini (BR) or G2 and sub-G3 (LR). Also, the bass is pretty good, and I can tweak it in the app to almost match a set of speakers from back in the day; so, I don’t see the need to add a 3rd sub to my system just for the 100s I can simply move LR sub-G3 to den and back as desired.The setup was easy. However, remember to add each speaker to your system one at a time, place them, and connect them to power, and add them as you go. This helps the app, and you keep things straight as you go. I had Den and Den2 as Era 100 speakers at this point; with a sticky note with the name of each speaker. The last thing I set up was the Era 100s stereo pair; I sat in my listening position and picked the Era 100 to the left of my position (Den) as left and the app saw den2

System setup:Sonos Beam in Family room, connected to TV Sonos Amp in Living Room, connected to pair of Bose 701 speakersGot a new Amp for Father’s Day, and I set it up and, after the required update, went to play some of my Apple Music playlists through the app…and t every song immediately stops playing. I can play songs using Airplay directly onto the Amp, but not through the app.However, Apple Music still works through the Beam. And both Amazon Music and Sonos Radio work on the Amp; it’s just Apple Music that won’t work.

Hi, I have been having trouble with my Sonos beam gen 2 connecting to WiFi. Every time I try to set it up in the app I can’t make it passed the WiFi setup section. I know I’m entering the right password but it always ends up with an error message after waiting for it to connect for a couple minutes. Thank you in advance for any help.

I downloaded the latest Android update. It found my system on the first try. I usually had to try several times before. The controls seem more responsive.However, when you try to play an album from Idagio, it still will not let you play the complete album like it would do before. This makes the app almost useless with a streaming service that has albums.I am forced to play music from Idagio on my phone and then cast it Sonos. They doesn't always work. Sonos continues to infuriate their loyal customer base. There are multiple people who have Sonos based on my recommendation. I can no longer recommend this to anyone.I tried to leave feedback on the Play Store for the new update. You can no longer rate the app. The rating capability has been turned off. This is still the worse software update on history with no rollback provision. I had found an image of an earlier release and installed that a few months ago and was happy. However, Sonos forced me to upgrade to this disaster, and now I am

Hi everyone, I'm new to Sonos and looking for advice on setting up a multi-room audio system. What are some best practices for optimizing sound quality and connectivity across multiple rooms? Any tips or recommendations for a seamless experience?

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. I’ve searched and tried many things…. most recently - tried this (see below)The TV did not recognize the Sonos Arc.  On the App, I can connect and play music, but I am not able to connect the Arc to the TV.  I’ve tried unplugging everything for 10 min to reset all the port - nothingDisconnect everything from the TV and unplug the Arc and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Simplink is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Arc to the TV’s HDMI ARC/eARC port (HDMI 2)using the Sonos-supplied HDMI cable. After the Arc has been successfully connected, connect any other devices to the TV.This is quite frustrating.Is there anyway to test the Arc port?  I’ve already purchased a new HDMI cabl

I work in a small office with around 8 people sitting in the same room. The space is an old shopfront, so fairly narrow and deep in plan. We are looking to upgrade our speaker system in the office for the volume of music we play to be more equally distributed than if one person is playing from their desk. The Sonos Era 100 seems like a good solution, with two sources of sound instead of one. I know the set of 2 you can buy are meant to be in two separate rooms, but what are peoples experiences using this system, or the Symfonisk for that matter, for similar purposes? Would there be an issue with latency from the speaker further away? If they are used as a stereo pair, does the separating of the channels sound strange when you’re sat closer to one of the speakers? Thankful for any thoughts on this. Thanks.

Hi.love the product, cannot fault the quality of sound, at all.BIG problem. New app. SONOS, WTF?not compatible with mesh networks at all. I had sky Wi-Fi before, slight drag issues, but nothing dramatic. Eero mesh? Doesn’t like it at all.why am I wasting my words? You might actually care for consumers that may consume you, if you do not fix it?end. 

My CR200 + Bridge + Five Speakers have been working for the most part reliably for 10+ years…. And only recently I lost connection to a Play 1 and was having trouble reconnecting it back to the SonosNet.Multiple calls to the Help Desk yielded advice and directions that had me end up with my System being placed into Wi-Fi Mode…. which then disabled the CR200…I asked and tried to return everything back to the way it was… but after many calls and hours was told “nothing more could be done”…..Yes… I know “everything” is obsolete and no longer supported… but that never stopped me before. And I do use my Android with S1… but the CR200 is just a great single purpose/easy to access convenience and I would like to resurrect it.I’ve gone through the most of the FAQ’s / Threads on steps to restore what I had. Nothing worked. But then I tried some steps of my own and amazingly everything began to work and my CR200 populated with all my speakers also worked. Yea!That was short lived…. and I lost So

Is anyone else having issues with Amazon Music?All seemed to be working OK until a few days ago, but now it takes forever to connect (loads of something gone wrong errors) and when it finally decides to play a song (they are all in the queue) it plays one or two and gives up.Sometimes browsing works, sometimes it doesn’t. It’s really frustrating.

I still wish the Sonos App would just consistently play music on my selected speakers without dropouts, missing rooms, etc. (you can add all the features you want, but if you can’t play music at all what’s the point?), but once you fix THAT…On an iPad using Stage Manager, if the Sonos App window is at certain heights (such as any hight but full horizontally) the layout of a search item detail sheet is messed up, removing the handle to swipe down to dismiss from view. If you grow the window to full height the handle is there, but some of us would like to use a smaller Sonos window to control things while using other windows horizontally.Here’s a video of the issue and photos are below.Again, please fix the core functionality first, but add this to the list.  

In addition to my 2 Sonos One, Arc and Beam, I recently got myself a Sonos Sub. When setting it up, there were of course problems with the new Sonos app, which according to a news article should have been fixed a day later. Unfortunately, I can't provide any specific version information as the speakers don't appear in the new Sonos app. It was also no longer possible to set them up in S2.In the past, while my system was running without a sub, I supplied my speakers with audio signals via pulseaudio-dlna, but due to an update this was no longer possible. I then spent years trying to find a solution to the problem and eventually came across shairport-sync and ended up playing my Sonos speakers via the AirPlay protocol.Now my Arc had to update due to the Sonos Sub integration, so far no problem. Meanwhile, my Beam also received an unsolicited update. Since this update, I have had constant dropouts on the Sonos Beam when they are played with Shairport-sync.I would now like to ask for the p

Is anyone experiencing any issues with Amazon Music? Since Saturday I am getting 'no content items available', then it will connect and work and then the next day the same message again. Done the usual, disconnect and reconnect the service, delete/ reinstall the Sonos app but still the same issue. YT music and all my other services are working fine. I will contact support but I thought I would ask here first. I am using a Pixel 8 pro but this is also happening on my wife's android phone. Cheers  

I just got a new Roam 2 - this is my first Sonos speaker. I cannot get the Roam 2 connected to the Sonos app. The only way I can play music on it is through my phone.I have factory reset the dang thing at least 5 times. I am using a Verizon mifi for internet.Any suggestions?

This exact error has been widely reported here, but mostly for Macs. None of the official accepted “answers” for Windows provide a solution.Running Sonos Controller for Windows 16.2.This all started when I repped some of my CDs and tried to re-index the folder. It hung for hours. I let it run overnight, and it was still hanging. I closed and restarted the app. After that, any attempts to access the Music folder - or any subfolder - fails with the 913 error code.I tried uninstalling and reinstalling the Controller. That has NO effect on this failure.The Controller either suddenly won’t support WIndolws Folders, or it leaves some “residue” during indexing that cannot be removed by uninstalling the app. It could be hidden properties on the folders themselves, hidden Windows Registry keys, something. 

Just me or is the Amazon Music interface within the app a suboptimal experience? I primarily use playlists (that I curated). I have to tap at least twice to get to anything I created via “view more” then playlists. Spotify list what is relevant to me front and center when I open the app and I can get there with 1 tap.In Amazon it’s “content for you” but none of that is relevant until I at least click into playlists then recently played. It’s at least three taps to open a playlist and the first two taps take a sec to load. 

My new move 2 is showing in my system with my other Sonos speakers but when you want it to play it says “can’t connect please try later” 70 minute wait on phone to speak to someone 

Over the years, I've spent a lot on Sonos and let's leave it at that. I was a die-hard fan buying it for relatives and encouraging friends too. However, they made quite a few of my items legacy, 4 x Play 5s and a Connect that I used for proper hifi via optical out into Marantz DAC, Amp, Floorstanders, massive Monolith Plus sub. The cables on that system cost more than a Play 5. To be fair, I always thought that it sounded great via Spotify and the Sonos Connect, but I swapped to Tidal Hi-Res Studio files via the Bluesound Node, and the difference is massive. No more background noise at 5+ vol,  the soundstage is much more comprehensive, bass control on another level, and vocals/instruments are just popping. The difference is enormous considering the amount spent.  I'm gradually swapping Sonos for real HiFi because they will legacy more products, for example, after a few years when the S3 app comes out. I understand the business model, but it's not for me.The Tidal audio files also soun

Hi All I am currently wanting to upgrade my Sonos One’s to Era 100’s, I have them attached to non height adjustable Sonos stands. The stands for Sonos One and Era 100 seems to be identical except the base for the speaker. Does anything exist allowing me to adapt these stands for the 100’s other than having to buy new speaker stands? Thanks