Spaces & Setups

Hi. After getting a new iPhone, I am trying to reset my three devices (2X1’s and a first generation move). They do not want to comment. I do a system reset, the internet finds the speakers and sometimes even says they are set up, but nothing actually adds to my Sonos app. Been trying and off for a few days now. Can anyone please help. 

Hi all - I am planning my AV set up for rough wiring in a new build “great room” addition on a an old 1782 farmhouse and I need some advice. The room will be a half kitchen, half sitting area, with many windows/sliders on both North and South Walls. The ceiling is vaulted 14’ at peak, 8’ at the wall with 3 old timber tresses across and shiplap wood on the ceiling. The room is 18’ wide and 30’ long. At the sitting room end will be a small raised “hearth” with bookcases on either side of a Samsung Frame TV. Most of the time the TV will be in art mode in this room. But will be a handy space for a group to watch a movie. Plus we want music available. We are not too picky about great sound (I happily watch movies on my laptop). But we obviously want to be able to hear dialog etc. We really want the Frame to look like art most of time with occasional use of TV mode. Lots of natural light coming from the South windows so love the non-reflective nature of the Frame.Current plan is a Sonos Beam

I have a Samsung smart tv with Sonos soundbar and play 1 speakers. Sometimes the speech is difficult to hear. Is there a Sonos product that I could add to my system that would improve quality of speech?

My wife was kicked off our Sonos system and now she can’t get back on? when I try to connect her from her phone it says no Sonos found on our network. ive tried everything.  Please help!

Soundbar w surround and nearby room not syncronised … have done Tune on both  

No puedo conectar mi somos arc con HomeKit, al intentarlo sale un mensaje de que AirPlay no pudo conectar. Que compruebe que mi iPhone esté conectado a la wifi. Está todo correcto pero es imposible hacer que se conecte Sonos Arc. Desde Apple me han dicho que todo está bien y que el problema es de Sonos arc.Alguien puede ayudarme y darme una solución? Gracias. Moderator Note - Translation by Google:I can't connect my Somos Arc with HomeKit, when I try I get a message that AirPlay couldn't connect. Make sure my iPhone is connected to Wi-Fi. Everything is correct but it is impossible to get the Sonos Arc to connect. From Apple they have told me that everything is fine and that the problem is with Sonos arc.Can someone help me and give me a solution? Thank you.

will Play 5 (Gen 1) and Sonos One SL S22 work together. I ahave a Play 5 and looking at options for a second room. Thanks

Looking a slowly shifting to SONOS as part of a house move.If I get an ARC sound bar and an AMP can I set it up so the sub (B&W PV1) connected to the amp is used in conjunction with the sound bar for movies then also with 4 speakers connected to the amp for music?I’ve read about delay with the amp when used for movies - is this a big issue or can the delay be tuned on the amp?

After the update, I get a code 1005 on 9 for my 20 devices. I have reboot individual pieces, router and my hub.

As of this morning (after a usual short delay while it tries to recognize my system, and icons start populating over the course of a few minutes), I could finally see a shared library on my network… and I could direct music to speakers!  Big win!  Then this afternoon, I noticed another app update ready on the Android Play Store: 80.02.07-release+20240605…updated it with the hopes of continued improvement, but now the app will no longer recognize the network/devices.  it launches with a big:NO PRODUCTS FOUNDIt just sits there… at least with the other version, sometimes it would take up to 10-15 seconds before it finally realized there’s speakers on the network. I’ve already tried uninstall/reinstall/clear cache/data… reboot router, etc. I’ve gone into system settings and try to find products. Nothing. Bluetooth is enabled, I’m standing right next to a Sonos speaker that is playing music. Nothing.Then I noticed that the Windows Controller app (already at 16.2) had another update waiting.

Does the new update download automatically? I can’t find the option to update. 

After multiple resets, my device continues to flash white.I've tried everything: connecting the device to the Ethernet, restarting the router, updating the SONOS applications + the phone, restarting my iPhone several times and still nothing.Now I suddenly have the same problem, what should I do?Thanks in advance!

I have multiple pre-programmed alarms depending on the day, but since the new application it is now impossible to see which radio station is programmed at a glance. It simply says "station live". Which is of no use to the user!!! ☹️

Just set up the system for the first time and authorized Apple Music. Sonos radio will play through the speaker, but Apple Music will not even though it’s authorized and shows all playlists from my account. I push the play button, the Sonos app thinks for a few seconds, and then Does not play 

Find this curious.  Would like the app to confirm I am listening in lossless and allow me to look at my other settings.  

Can you at least give us the ability to close the advertisement easily on an iPad, for crying out loud it easily took 20 attempts for me to close it. This is the second time I’ve seen the ad and had the same issue.

Hi there! Since a couple of weeks, there’s finally Lossless streaming from Apple Music. Hurray! The only problem: It’s not working on my older speakers (Playbar, Play:1, Play:3). Is there somewhere an official list of which speakers Apple Music Lossless is supported? Also: all Sonos players are capable of playing lossless audio. Why doesn’t it work on these older models? (Amazon and Tidal do play lossless on older hardware) I hope it gets added in the near future! 

Hi,I believe a Roam2 in sleep state (not fully powered off) should wake when the Sonos App is opened, but this is not happening for me.I’ve just bought the Roam2, so after the new app update.Looking at older posts regarding the original Roam, on the original app, the Roam would wake on opening the app. Also, people have referred to the old app indicating that the Roam is ‘offline’, with a red dot, when it is sleeping or powered off.Using the new app, I am not seeing this. The Roam2 disappears from the device list completely when sleeping or powered off and only reappears in the app when woken by physically pressing the power button or placing on charge.This is really inconvenient as I want to wake it up and send music to it while I am in a different area of the house. I don’t want to deactivate battery save because this would drain the battery far more quickly for the times I am not actively using the speaker.Any solutions or is this yet another problem with the new app vs the old one?

I made the critical mistake of accidentally upgrading to 80.0 FML 😡Am I missing something, what happened to the much celebrated eq shortcut which then had quick access to the speaker settings for things like sub levels? Where is then system information in setting to see what version I’m running and each speakers network info? The UI/UX is so terrible. What a massive step back in usability.   

Reconnecting my amps after a new modem/router was installed at my house. 

Hi.I already have 2 Sonos Roam speakers and I am considering buying a Sonos One SL. But I’m unsure if a can play music simultaneously on the three speakers. As far as I can find on google the Sonos One SL does not have the multiroom function - but the Sonos One has it. Is that really true?

These are the two music services I utilized the most on Sonos and they are gone? Starting to to wonder if I shouldn’t look for an alternative to Sonos as between the loss of streaming services and the garbage new App I am starting to wonder why I bother with this system. I can just mirror everything from my iPad to my stereo and get rid of all the expensive Sonos products….

After I lost the use of my I-phone controller to this poorly engineered “upgrade,” it appears my Roam speaker will not connect unless I “upgrade” the controller. I can run the rest of my system without it. Will this new requirement as of a day ago cause me to lose what functionaity I have? I have been using TuneIn streaming. Am I at risk to Sonos-only that you folks can charge for?

I want to downgrade my play 3 to S1 but in the Sonos 1 app I end up with thank you and you can upgrade to S2 and in the S2 app I cannot find the option downgrade to S1 as I follow the instructions on the website. How can I downgrade?