Spaces & Setups

BBC sounds is working fine on my Sonos. Before about a month ago, I could set my Sonos alarm to be a prog that I had subscribed to via BBC sounds / My sounds / Subscribed / select the subscribed set of shows / select the show. A month ago, the above stopped at the ‘Subscribed’ screen with no way to then ‘select the subscribed set of shows’.  This was on both my Samsung phone and the Windows PC app. Any idea why I cannot now select one of my subscribed programmes? Note this goes for all the options from the My Sounds page - the ‘subscribed’, ‘continue listening’ and ‘latest’.  None of them expand to show the selection of shows.  If I just go with selecting ‘subscribed’, the alam does not work and I get a standard Sonos chime in the morning.Help!  Please!!Many thanks.

He comprado un Beam 2, 2 sonos era 100 y un sub mini.A pesar de costar enlazar los era y el Beam, actualizarlos..., no tengo actualizar el sub mini, siempre me da el error 1000, 1001... He reiniciado el equipo, restaurado a fábrica, conectado por wifi, cable de red ... Y no consigo actualizarlo y por lo tanto agregarlo a mí sistema. ¿Qué más puedo hacer?

1. Can the level of sound be displayed?can you change the level of sound dropping to zero when first putting on?    re: Sonos Beam 

The latest version of the app on Android seems to causing no end of problems. Firstly, my Music Libary (from a NAS drive) disappeared and I've had to reinstate it (twice) via the Desktop app. Secondly, all my music art, stored in folder.jpg files, has disappeared.I have been using Sonos mainly via a Connect Amp for many years without problems. When will these issues on the new app be resolved?I would like to roll back to the previous version until Sonos sorts out these problems. How do I do that?

Does the new Sonos app support a network attached server?

¿how to disable the sound of touch controls?

I use 2 play1s and a connect amp with 1 ERA 100. They have been working together for a while but tonight they will no longer connect in a group. Each will work alone, except for the connect amp which seems to have disappeared altogether. What can I do?

Am looking at buying in to Sonos - not sure whether it will be and ERA 100 pair or a single 300. I will probably hard wire the speakers in but will also want to connect a turntable. Looking at a single speaker installation, is that possible or is it either/or in terms of ethernet cable or turntable? With dual speakers I imagine all will be well.THanksColin

Apparently the issue with Sonos Radio has not been resolved at with me and some others.Sonos Support has not been helpful as of now. I have not seen a resolution on FB or Sonos community.Being on hold for 85 minutes is not helpful. I’m hoping someone has a solution. TYIA

I know lots of others are angry about the state of the Sonos service but I want to add to the chorus. As of today I cannot access my favourite radio stations or my music stored on PC. Specifically re radio, I can access Radio Classique (France) from home in the UK via my web browser but not via Sonos. So it is not a rights question but a Sonos problem.

I have a new internet provider and changed router and wi-fi. While setting up the system, I have done the factory reset and the system connects to the wi-fi. I can use them true my air-play (they are visible there) but not visible in the SONOS app??  What to do?

I am connected by Bluetooth to my lg g2 tv.  To get a passable volume ace is st to max volume. Apart from the eq, is there any way to boost the volume.

I have two Sonos 1s and a Play:5 and am moving into a new build that has in-celing speakers. What do I need to connect my Sonos speakers to the ceiling speakers? Thanks in advance!

I’m looking at a music setup in a room sized around 5.5m by 4m and was wanting some advice on what to get.The price is roughly the same for 2 era 100’s v 1 era 300.at a later stage, I may also look at adding a second era300 (if I choose that option) and maybe a mini sub but at this stage, just starting out.I’ve got play 1’s and one’s in other rooms and they are great, but for this room, I want to go with the era type speakers.i  subscribe to Apple Music so have access to spacial and Dolby Atmos.any advise would be much appreciated.  

I'm purchasing some Sonos speakers for my fiance as his wedding gift. Upgrading from some old portable Sony SRS speakers I've had for awhile. We mostly use them outside like on the back patio or in the garage. I'm trying to choose between getting two Move 2s or four Roam 2s. Someone asked a question for 1:1 but now that Roam has been available longer I'm hoping someone has experienced self made "sets." 

A bit of an odd one. It seems I can set repeating alarms for every Monday to Friday but it won't allow to set a repeat alarm for either Saturday or Sunday?Interesting I can set a repeating alarm for a Saturday or a Sunday if I include a normal weekday?Any ideas or suggestions?

Cannot access my music on my iPhone 

I have a Sonos Arc with sub and a LG OLED TV.With the new Sonos headphones, will I be able to listen to TV sound thru headphones while my wife still listens to TV sound thru the Arc soundbar at the same time?

Daft question….can a Play:1 (2016 version) be paired with a Play:1 (2013 version)?I suspect the answer is yes, so my real question is would there be any problems given the differences in storage and memory as shown here:https://www.reddit.com/r/sonos/comments/ettebf/updated_sonos_memory_graph/ Basically I’m looking to add a second speaker (cheaply) to my current 2016 Play:1 and the 2013 version seems more available.

Cannot successfully setup Sonos One system. App keeps saying that there is no system connected, even after seemingly having setup the speakers. I have set up Sonos speakers before, but it just doesn’t work when all indications are that it should. 

When I bought my sonos system one of the features I liked was that it wasn’t controllable from the internet - you had to be on the local wifi to manage sources etc.  It appears that the latest(?) app release has now made this a thing, and now management of my music can be done from the internet.  Does anyone know how to turn this off??  I dont want external access to my home network to be enabled by default. Especially on a service that I was using a relatively weak password on because the previous risk profile was pretty slim. I know plenty of people might want this but I feel it should be an opt in.

Since last week I’ve had major issues with multi-room (10 devices across 6 rooms).   I’m thinking this may be related to the newly added Apple Lossless support.    I can get 3, maybe 4 rooms to play reliably, but adding 5 or 6 causes major issues with constant rolling dropouts, eventually leading to some speakers just silent (although the app thinks they are playing).With Amazon Music, (which I don’t use, but tried it for testing), playback is stable.I can also play to all rooms/devices reliably with Apple Music over Airplay - including adding 6 more “rooms” through airplay.I have an Eero mesh network with excellent coverage, and I live in a rural setting so not a lot of interference from other networks.Anyone having similar issues?

The minimum volume on a Play 1 for instance (volume level 1) is too loud to let the music play as background. It's "no music" or "too loud music" on volume level 1 Nothing in between. Ideally I could lower the music volume like an old amplifier. It's as simple as that. We use the Sonos system on the lowest volume side and the minimum volume is just way too high. I'm surprised that nobody else raises this.

Good afternoon all. I have always been impressed with the friendliness and helpfulness of the Sonos community, so I thought I would seek its opinion:I currently have a set-up for our living room of a Playbase (optical connection to LG OLED TV), sub and two Play:5s as rears for both watching TV and listening to music. I had previously briefly set up the Play:5s as a stereo pair for when listening to music, and the Playbase + Sub for TV, but seemed to prefer having everything surround.I am now considering a Sonos Beam Gen 2 as an upgrade/replacement of the Playbase (it is still working but I know the wifi card can become an issue). What tempts me most is that the Beam can use the EArc connection of the LG for Dolby Atmos. Questions are therefore:Can I expect to notice a difference/improvement in sound field when switching out the Playbase for the Beam Gen 2 with Dolby Atmos using the current surround set up?Should I consider uncoupling the Play:5s for stereo music listening, and have the

This new app is a nightmare!! For first couple of weeks I wasn’t able to search for music, that I had to do on my wife’s phone!Now:1. it seems that Sonos have removed the functionality to save music to playlists? Now you are only able to save to “Sonos favorites” sucks big time! Please fix.2. On a room playlist you can’t remove titles individually. So if you add something you don’t like you need to start from scratch. why change something that works??? It’s getting more and more annoying this company.