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degsy_london
Trending Lyricist I
Jun 5, 2024 5:29 PM UTC
Question

Problems with the latest version of the app on Android

The latest version of the app on Android seems to causing no end of problems. Firstly, my Music Libary (from a NAS drive) disappeared and I've had to reinstate it (twice) via the Desktop app. Secondly, all my music art, stored in folder.jpg files, has disappeared.

I have been using Sonos mainly via a Connect Amp for many years without problems. When will these issues on the new app be resolved?

I would like to roll back to the previous version until Sonos sorts out these problems. How do I do that?

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    8 replies

    Jean_Clav
    Lyricist I
    Jun 8, 2024 6:50 PM UTC

    Same here. The app works in my iPhone but no longer on my android devices. It seems Sonos has a very small software team that doesn't really test their new versions before releasing them .... 

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    jgatie
    jgatie
    Jun 8, 2024 6:55 PM UTC

    Same here. The app works in my iPhone but no longer on my android devices. It seems Sonos has a very small software team that doesn't really test their new versions before releasing them .... 

     

    It was tested, and found lacking, but released anyway.  This one’s not on the developers or test team.  A half-baked app was released in order for the headphones to be pushed out before the fiscal end of year. 

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    Jean_Clav
    Lyricist I
    Jun 12, 2024 6:29 PM UTC

    Ok so there should be a more stable release coming soon?

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    degsy_londonAuthor
    Trending Lyricist I
    Jun 13, 2024 6:08 AM UTC

    Thanks Jean_Clav. Let's hope it's in the near future.

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    Audiophone
    Renowned Enthusiast I
    Jun 13, 2024 7:10 PM UTC

     

    I would like to roll back to the previous version until Sonos sorts out these problems. How do I do that?

    Get the APK of 16.2 on apkmirror.com.

    Disable updates in app store and sonos app

    Worked for me.

    Install at your own risk

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    Keep it simple
    Bumper
    Bumper
    Jun 13, 2024 7:59 PM UTC

     

    I would like to roll back to the previous version until Sonos sorts out these problems. How do I do that?

    Get the APK of 16.2 on apkmirror.com.

    Disable updates in app store and sonos app

    Worked for me.

    Install at your own risk

    16.1 is the version you want! 

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    Audiophone
    Renowned Enthusiast I
    Jun 13, 2024 8:16 PM UTC

    Indeed 16.1

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    Keep it simple
    degsy_londonAuthor
    Trending Lyricist I
    Jun 16, 2024 3:35 PM UTC

    Thanks  Audiophone & Bumper. I've uninstalled the new version, and installed 6.1, but cannot link to my Music Libary (which is on a NAS drive), as it will not let my add the music folder unless I upgrade??

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