Spaces & Setups

Hi.  I’m looking to add a turntable to my existing setup, as birthday gift for my wife who is nostalgic for vinyl! From  the research I’ve done the world of vinyl seems more complicated (and expensive!) than I imagined. I’m still undecided if the best route is to add to my Sonos system or purchase a standalone turntable and speakers.  I currently have a beam, sub and two play ones in the lounge linked to my TV with the two play ones acting as surrounds and a seperate Sonos one in the kitchen.  Am I correct that if I buy a turntable and era 100 with line in this will allow me to send music to allmy other speakers? Would the era 100 be sufficient? (I believe the 5 is a better option but adds more expense so was hoping the existing sub etc would assist)  TIA 

6 x sonos speakers and 1 x connect all completely bricked due to updating the new app. What a complete waste of money.  And looking on this site not one comment from Sonos themselves just endless customers reporting bricked systems.  I’m bored of turning them off and back on again. In the app they now all show up but zero audio from any speaker. And to think last month I was concerned I couldn’t alter the EQ on some of them. What a complete embarrassment for what I once thought was a brilliant forward thinking company.   

System setup:Sonos Beam in Family room, connected to TV Sonos Amp in Living Room, connected to pair of Bose 701 speakersGot a new Amp for Father’s Day, and I set it up and, after the required update, went to play some of my Apple Music playlists through the app…and t every song immediately stops playing. I can play songs using Airplay directly onto the Amp, but not through the app.However, Apple Music still works through the Beam. And both Amazon Music and Sonos Radio work on the Amp; it’s just Apple Music that won’t work.

Hi, I have been having trouble with my Sonos beam gen 2 connecting to WiFi. Every time I try to set it up in the app I can’t make it passed the WiFi setup section. I know I’m entering the right password but it always ends up with an error message after waiting for it to connect for a couple minutes. Thank you in advance for any help.

Hi everyone, I'm new to Sonos and looking for advice on setting up a multi-room audio system. What are some best practices for optimizing sound quality and connectivity across multiple rooms? Any tips or recommendations for a seamless experience?

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. I’ve searched and tried many things…. most recently - tried this (see below)The TV did not recognize the Sonos Arc.  On the App, I can connect and play music, but I am not able to connect the Arc to the TV.  I’ve tried unplugging everything for 10 min to reset all the port - nothingDisconnect everything from the TV and unplug the Arc and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Simplink is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Arc to the TV’s HDMI ARC/eARC port (HDMI 2)using the Sonos-supplied HDMI cable. After the Arc has been successfully connected, connect any other devices to the TV.This is quite frustrating.Is there anyway to test the Arc port?  I’ve already purchased a new HDMI cabl

I work in a small office with around 8 people sitting in the same room. The space is an old shopfront, so fairly narrow and deep in plan. We are looking to upgrade our speaker system in the office for the volume of music we play to be more equally distributed than if one person is playing from their desk. The Sonos Era 100 seems like a good solution, with two sources of sound instead of one. I know the set of 2 you can buy are meant to be in two separate rooms, but what are peoples experiences using this system, or the Symfonisk for that matter, for similar purposes? Would there be an issue with latency from the speaker further away? If they are used as a stereo pair, does the separating of the channels sound strange when you’re sat closer to one of the speakers? Thankful for any thoughts on this. Thanks.

Hi.love the product, cannot fault the quality of sound, at all.BIG problem. New app. SONOS, WTF?not compatible with mesh networks at all. I had sky Wi-Fi before, slight drag issues, but nothing dramatic. Eero mesh? Doesn’t like it at all.why am I wasting my words? You might actually care for consumers that may consume you, if you do not fix it?end. 

My CR200 + Bridge + Five Speakers have been working for the most part reliably for 10+ years…. And only recently I lost connection to a Play 1 and was having trouble reconnecting it back to the SonosNet.Multiple calls to the Help Desk yielded advice and directions that had me end up with my System being placed into Wi-Fi Mode…. which then disabled the CR200…I asked and tried to return everything back to the way it was… but after many calls and hours was told “nothing more could be done”…..Yes… I know “everything” is obsolete and no longer supported… but that never stopped me before. And I do use my Android with S1… but the CR200 is just a great single purpose/easy to access convenience and I would like to resurrect it.I’ve gone through the most of the FAQ’s / Threads on steps to restore what I had. Nothing worked. But then I tried some steps of my own and amazingly everything began to work and my CR200 populated with all my speakers also worked. Yea!That was short lived…. and I lost So

Is anyone else having issues with Amazon Music?All seemed to be working OK until a few days ago, but now it takes forever to connect (loads of something gone wrong errors) and when it finally decides to play a song (they are all in the queue) it plays one or two and gives up.Sometimes browsing works, sometimes it doesn’t. It’s really frustrating.

In addition to my 2 Sonos One, Arc and Beam, I recently got myself a Sonos Sub. When setting it up, there were of course problems with the new Sonos app, which according to a news article should have been fixed a day later. Unfortunately, I can't provide any specific version information as the speakers don't appear in the new Sonos app. It was also no longer possible to set them up in S2.In the past, while my system was running without a sub, I supplied my speakers with audio signals via pulseaudio-dlna, but due to an update this was no longer possible. I then spent years trying to find a solution to the problem and eventually came across shairport-sync and ended up playing my Sonos speakers via the AirPlay protocol.Now my Arc had to update due to the Sonos Sub integration, so far no problem. Meanwhile, my Beam also received an unsolicited update. Since this update, I have had constant dropouts on the Sonos Beam when they are played with Shairport-sync.I would now like to ask for the p

Is anyone experiencing any issues with Amazon Music? Since Saturday I am getting 'no content items available', then it will connect and work and then the next day the same message again. Done the usual, disconnect and reconnect the service, delete/ reinstall the Sonos app but still the same issue. YT music and all my other services are working fine. I will contact support but I thought I would ask here first. I am using a Pixel 8 pro but this is also happening on my wife's android phone. Cheers  

I just got a new Roam 2 - this is my first Sonos speaker. I cannot get the Roam 2 connected to the Sonos app. The only way I can play music on it is through my phone.I have factory reset the dang thing at least 5 times. I am using a Verizon mifi for internet.Any suggestions?

This exact error has been widely reported here, but mostly for Macs. None of the official accepted “answers” for Windows provide a solution.Running Sonos Controller for Windows 16.2.This all started when I repped some of my CDs and tried to re-index the folder. It hung for hours. I let it run overnight, and it was still hanging. I closed and restarted the app. After that, any attempts to access the Music folder - or any subfolder - fails with the 913 error code.I tried uninstalling and reinstalling the Controller. That has NO effect on this failure.The Controller either suddenly won’t support WIndolws Folders, or it leaves some “residue” during indexing that cannot be removed by uninstalling the app. It could be hidden properties on the folders themselves, hidden Windows Registry keys, something. 

My new move 2 is showing in my system with my other Sonos speakers but when you want it to play it says “can’t connect please try later” 70 minute wait on phone to speak to someone 

HelloIs it possible to add Radio Deejay 30 Songs to Sonos?Here is the websitehttps://www.deejay.it/webradio/06/Many thanks in advance

Hi, I have an Audio-Technica Bluetooth capable turntable.  I have an Arc, sub gen 3 and two Era 100’s in my surround setup.  Is my best option in playing my turntable to get a port and play through my setup or get a couple Bluetooth speakers and play independently?   

I have used SONOS forever. I have two new Move 2 u it’s in a room. They play fine as separate units. When I try to pair them as a stereo unit, I get an error from the app. It cannot find two compatible units to pair. The Move 2s are the latest abs same firmware version and my app is up to date.i have factory reset the units twice and rebooted multiple times.I have two Give units that pair with no issue.is this just another glitch in the new app?

I have a vintage stereo (KLH Model Twenty Four) the speaker connections are RCA style. If I was to purchase a Connect would it be the speaker outputs that connect to the audio in on the connect and then could I connect my wired speakers to the Connect audio out?  Thanks! 

Hey community, question regarding Arc and supporting speaker limitations. Context:I’m way deep into the Sonos ecosystem. I have a whole house setup with multiple rooms, garage, outdoor patio, etc.  Living room setup: 1 Arc, 2 Gen 3 subs, 2 rear surround architectural Sonance paired with Sonos Amp.  I recently added 2 front architectural Sonance speakers paired with a Sonos Amp in the living room. These speakers are a game changer, and sound incredible.  Problem: you can’t add more than 1 set of speakers/Sonos amp to the Arc system. Therefore, I can’t tune the room with the additional speakers and amp. I can only Group them in the app. Any suggestions for tuning everything together. This seems like a poor limitation with Sonos.  Thanks, Michael 

Hi - just about to press the button on a cinema set up (arc, era 3’s and sub) - to connect to a tv with eARC for surround sound and Dolby Atmos etc.. Question though - can you still use either the whole system or just the arc or just the era 300s to play music through from the sonos app (completely separate to the TV) when you don’t want the TV on - and just use them like any other Sonos speaker? Or does this set up ONLY work with the TV when it’s on? Thanks.

HiCan anyone answer how headphones and soundbar work together?  If I have headphones on what is the point of having the soundbar on too??

Maybe a daft question but my new (black) Port only seems to let me use my wi-fi to connect, not the Sonos Channels my old white Port allowed.My Port is right next to a wi-fi booster, wired to a turntable, and two Play 1s (hardly the Sonos way) but the sound is still glitchy. I'm running out of ideas and patience setting this up over and over.

Is it possible to connect sub to port? I can not manage to connect them.

Is there anyway to disable Sonos radio in the app I’ve seen this question asked here however, the Thread is closed to replies.  my chief complaints about Sonos radio is that you can’t turn it off and if you’re using Sonos voice controls it seems to prioritize Sonos radio over Spotify. This is very annoying since there are commercial breaks, and it isn’t nearly as refined as Sonos as far as music quality from song to song.  Pushing a crap streaming service when all of us already have our preferred streaming services. It seems like a deliberate money grab for another subscription Just to avoid commercials. But it’s crap please don’t force us. We’ve all been suffering since May