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Xris
Contributor I
May 19, 2024
Answered

Error Code 913 attempting to add Windows Folder to Music Library

  • May 19, 2024
  • 73 replies
  • 11308 views

This exact error has been widely reported here, but mostly for Macs. None of the official accepted “answers” for Windows provide a solution.

Running Sonos Controller for Windows 16.2.

This all started when I repped some of my CDs and tried to re-index the folder. It hung for hours. I let it run overnight, and it was still hanging. I closed and restarted the app. After that, any attempts to access the Music folder - or any subfolder - fails with the 913 error code.

I tried uninstalling and reinstalling the Controller. That has NO effect on this failure.

The Controller either suddenly won’t support WIndolws Folders, or it leaves some “residue” during indexing that cannot be removed by uninstalling the app. It could be hidden properties on the folders themselves, hidden Windows Registry keys, something.

 

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    Best answer by bfbees

    This solution worked for me: 

     

    73 replies

    Show previous replies
    RCPO
    Lyricist III
    August 28, 2024

    Update. I copied my music library to the external D-drive, made sure advanced sharing was done right and then copies my path exactly as shown in the properties. It works. You are right something happened when they updated and caused the local OneDrive file to stop working. I can live with the solution until they fix it sometime. Thanks for putting me on the right path. Will let my other colleague know that this works. You are the best!

     

      Ian_S
      Prodigy III
      August 28, 2024

      I doubt the old method will ever be fixed. Expect those options to just disappear from the desktop controller. 

      Glad you’re up & running! 

      EPic
      Trending Lyricist I
      August 28, 2024

      This seems to be an issue with Sonos S2, irrespective of filing sharing being permitted.

      If you have library in C:\Users\xxx\OneDrive\Music, it goes to Microsoft cloud (unless you explicitly stops it - but S2 may not be able to tell) and S2 doesn’t seem to like it.

      If you have music in C:\Users\xxx\Music, which does not go to the cloud, it worked for me. (Since this worked, I never bothered with NAS)

       

      This issue was prior to 16.3.1. It was already there when S2 was 79.1-53290 and Sonos Mobile App was at least a dozen versions before the latest.

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