Spaces & Setups

the app shows no system found and then crashes.All the time. 

After so many problems with the new app this summer, here’s the latest. There’s no volume control for my alarm. It disappeared when I moved and switched internet service this weekend. Additionally, I’ve had to move twice this summer and find the Sonos app tedious because it has to reset with each new location. Anyway- is there a way to get volume back to my alarm without yet another reset?

Hi, I have two Move 2s set up as a stereo pair.I have noticed that only one of them has the mic light on and that the other doesn’t. The the one without the mic light also does not have the small dot light on the front illuminated.Is this normal?If the mic is not on will the Trueplay autotune still work for the pair?Thank you. I can’t find the info on the site.

Is it possible to cast/play music to my S1 speakers using my streaming service app? If not, then is my only option using the S1 app?When I use the S1 app and try to access my streaming service (currently Amazon Music), and I use the “search” function, it doesn’t return the same results as in the Amazon Music app (sometimes it misses a few results).Is this maybe a problem with how Sonos S1 and Amazon Music work together or does anyone know a better way of using the S1 app?Thanks!

3 x issues with my 2 month old Era 300 all was working fine for a week or 2 then lost Alexa tried the fixes on the community chat to no avail, 2nd issue is when the speaker is unused ie over night you can’t use the app to start any music at all you have to talk to sonos “hey Sonos play music” and then it works, but still take ages to show something is playing in the app. Yesterday nothing at all couldn’t use app to do anything. Today it let me start from the app and this brings me on to the 3rd issue, I have 4 other speakers all work fine but today when I started playing the Era 300 it stopped all the other speakers. I can start playing music on all of my other speakers but as soon as you start playing on the 300 they all stop playing one by one weird 😩 anyone had or have the same problems? Was on phone to technical for 1 ½ hours on Monday still couldn’t sort so now waiting for someone else from technical to contact me. 

Sonos beam gen 3 constantly gets disconnected from the app. Have tried everything many times and still can’t get it to work properly. Any help would be greatly appreciated.

Sonos,Geographical restrictions of Sonos Radio HD are nowhere to be found but still exist.Someone from Israel pointed out before, and I want to reiterate this. Sonos Radio HD is also not available in Romania.Aren’t we all paying the same price for our products? We have no special discounts for not having full access to Sonos services.Could you please stop this Apple-like discriminating policy and offer similar services to all countries where you officially sell your products?I am tired of using VPNs, GPS mocking, gift cards just to buy some services. 

Sonos Beam (Gen 2) or the Sonos Arc based on my room size(more info below)Budget and location - 900 USD(85,000 INR), Amazon India Prime Day SaleHow the gear will be used - With my LG C3 48 (121cm) OLED HDR10 and Dolby Vision. Spotify Play and Apple MusicNew or used - NewPast gear experience - Never used any premium hi-fi soundbars. Currently, I have Edifier R1280DB bookshelf speakers and Beyerdynamic DT 990 Pro and Sony XM5 headphones.Room information: Room Dimensions: Length - 360cm , width - 280cm, and height - 280cm (in-feet) Length: 11.81 feet Width: 9.19 feet Height: 9.19 feet Room Shape: Rectangle room Room Acoustics: Wall materials - Concrete wall Floor materials - Vitrified tiles Ceiling materials - Concrete ceiling Presence and placement of windows and doors - There are two windows on one of the longer sides and one window on one of the shorter sides, for a total of three windows. Presence of acoustic treatments or furniture that might ab

Anyone ever have every music service stop working and figure out a fix? Like I know the new app is a dumpster fire but this seems extreme. It wouldn’t even load for 6 days and now this WTF? Local music library = Something went wrong. Sonos favourites don’t load. Recently played don’t work (something went wrong error).  play.Sonos.com = internal server error.  Also can’t delete to re add services.  But everything works in SonoPhone and Desktop controller which indicates not a network issue   

Will the Bluetooth connection allow me to play podcasts, music and calls directly thru the Move?

Hello,I'm wondering if the Era 100/300 will be capable of connecting to Wi-Fi 6E in the future. According to Sonos documentation, right now they are only capable of connecting to 802.11ac (WiFi 5), 802.11ax (WiFi 6), 802.11n, and 802.11aOn the other hand, @Corry P mentioned in an older “ era future proof “ article that the chipsets in the Era 100 and Era 300 also support WiFi 6E, and as these technologies mature and become mainstream,  Sonos can provide software updates for the Era 100 and Era 300 to add new features. Does that mean Era speakers will be able to support 6GHz Wi-Fi 6E ( 802.11axe ) in a future update? 

Hi,I’ve not really formulated this thought fully but I would love the ability to have a device, located prominently in the house showing what is playing currently.  It happens so many times that we have some background music on - and a visitor to the house will ask what is playing.  It’s easy for me, becasue I whip out the phone - with the Sonos App - but I think it would be awesome if ‘everyone’ had a view.  Ideally, this would be an external screen / monitor with the current Album/Song displayed.  I dont know if this could be a Sonos App thing - i.e. I get myself a cheap tablet and in-wall mount - which permanently runs the Sonos App or should it be a totally external device that essentially runs Shazam (or equivalent), constantly sending soundbytes to Shazam for it to recognise the music playing - i suspect the latter is full of issues - not least what Shazam displays - but this is the rough concept.I dont even think this is necessarily linked to Sonos - its application could be for

Today I have encountered yet another issue with the new Sonos App. Choosing a Spotify playlist, album or song from within the Sonos app no longer creates a queue.  It simply displays the relevant artwork and only plays the first track, regardless of which track in a playlist or album is selected.  The queue incorrectly indicates that the session was started from Spotify.  I have never encountered this problem before.   I have a very solid WiFi network and have been using SONOS extensively for many years.  Has anyone else had this problem and managed to rectify things?

Whats the best way to connect a computer with wi-fi card, analog stereo equipment and smart tv.  I’m considering Sonos amp or port but not sure what kind of speakers would work for all the various sources.

helloI have a question, I have two Sonos one gen 2 speakers, a TV with 3 HDMI inputs and an Xbox Series S, Apple TV and a TV decoder.I would like to connect them together and my question is if I buy a Beam gen 1 or gen 2 soundbar and an HDMI extender for the TV, will it be ok, or are there any dedicated amplifiers that connect to my Sonos one speakers wirelessly and also have 4-5 HDMI inputs on the back to connect preferred devices (Xbox, Apple TV, etc.)thanks

I am told that Sonos have outdoor Google Assistant wall mounted speakers. I have power and even Cat6 data cables installed.  Speakers are to be mounted on verandah under cover with some weather exposureCan smart speakers be operated in a stereo configuration? What can anyone recommend ?

Hi - Long time owner of Sonos systems (I have two houses) but so frustrated with neither system working any longer I’m looking for any alternatives that work.  Any suggestions / recommendations?  Cost isn’t much of an issue as long as it’s similar or less to Sonos.  I don’t like just taking all this equipment to the dump but that’s what I’ll do (versus trying to sell bad systems to others or even giving them away) once I source and install new systems.  Thanks for the help!

 “Hi, I’ve just set up my latest Sonos purchase. I’ve connected a Sonos Ray and two Era 100s. Additionally, I’ve connected a Move 2. When playing them all together, there’s an echo in the voices. Could the Move 2 be adjusted as a sub, or perhaps a different setting for the Move 2? The Ray and the two Era 100s are well aligned in terms of sound.

I'm thinking about buying the Sonos Ace, but I want to know if I can use them directly connected via USB-C to my PC and if they charge at the same time.Currently, I have the Bose 700, and one of the things that frustrates me the most is exactly this, they can't be used while charging.

I have numerous sonos speaker all WIFI around house I'm looking to purchase a sound bar of some type and wondered....if I buy sonos firstly can it connect via optical to tv output and secondly if it did would it the connect to other WiFi sonos speakers Note my FIVE is old gen so we have to use S1 APP not sure if that makes difference also  Help appreciated 

Hi all, please help me get Sonos to work via Amazon Music app for my son 🙏My son has a Play 1 in his room. He has the Sonos app and can play via that but he really wants to be able to cast it via the AM app so he can read song lyrics, also it’s just way better, visually. But no speakers are shpwing up on the AM app at all. He’s logged into my Sonos account, my Amazon Alexa account and his own Amazon Music account (as family member)

Hello everyone. I have an ARC Playbar and 2 “Play 1” Speakers and a Sub and I don’t understand why I can’t output Multi Channel  Stereo on my system.For the dev guys at Sonos, here is the logic behind my request. I unplug my speakers and move them through out the house when listening to music. For example, I take my “Left Play 1” outside on my patio, and my “Right Play 1” on the second floor etc. When watching a movie making the most of Dolby Atmos etc, the system is great. For Music, the fact that I can move my speakers around make Sonos the favored brand. I understand I can make a new room, but then would loose the Arc as a speaker in my main room.Maybe my limitation is around the PlayBar, which is not designed to output mono or Stereo? I know a lot of people are requesting Multi Channel Stereo, but I think it comes from the fact that its so great that all the speakers are wireless. Is creating a new room without the PlayBar the way to go here? Thanks for your help.-J

Hello.I have an old music system (record player, cassette and CD player) with passive speakers.*I send photos of the team.I want to be able to play the three players on the Sonos speakers and from Sonos to be able to play on the passive speakers.I want to keep choosingWhat is the best way to do it?I had thought about buying a Sonos amp or buying a connect:amp.Connect the amplifier output of the equipment to the amp and the amp outputs to the passive speakers.Could it be?Would there be problems when listening from the old equipment on the passive speakers from going through two amplifiers?Is there a way to connect the old stereo without going through the old amplifier?Sorry if any questions are stupid, but I'm very new to these topics.  

We are building a new house, and I would like to equip the living/dining/kitchen area with Sonos ceiling speakers and Sonos TV audio. I’m new to Sonos equipment, so I’m still learning how this might work.The room measures 31 feet x 30 feet, with a vaulted ceiling that is 9 feet at the walls and 11’-6” at the peak. There will be a lot of hard surfaces -- kitchen counters and cabinets, large glass doors, hard-surface floors with rugs -- so I’m not expecting perfection, just hoping for a decent listening experience.Our goals are to have TV sound come through the ceiling speakers when watching TV programs while working in the kitchen/dining area; have music available through ceiling speakers in the great room area when not watching TV; and have a surround system (or at least a soundbar and sub) in the TV area for dedicated TV viewing.After reading a number of forum posts, I think that a setup along these lines could work:Four wired 8” Sonos Architectural in-ceiling speakers, two above the

Howdy all: After a firmware update a few weeks ago, my Sonos app would no longer control the ARC/sub volume from my phone.  However, the TV was controlling the volume on the ARC/sub, no problem.  I started looking around for why this might be, and the Sonos site recommended a reboot.  I disconnected the power the ARC/sub to reboot them.  The app is now working fine controlling the volume, but now the TV is not able to control the volume.  I’ve rebooted the ARC/sub a few times now and the app continues to be the only way to control volume remotely.  The buttons on the ARC work fine too.  Besides this, the TV remote is working fine for all the rest of the functions. Sony BRAVIA OLED using the eARC HDMI connection. I validated that the Sony TV is set to control connected components.  Any thoughts would be appreciated. -Jon