Spaces & Setups

I currently have a Control 4 audio Matrix and i am instead moving to smart tvs and would love to work in sonos to drive the platform instead of the tightly managed Control 4 system.   Here is what i currently have: 3 total 6 zone 225w amps  Total of 18 pairs of speakers (in ceiling or wall) powered by these amps I could possibly combine some of the zones if needed and am trying to see how i can use my existing amps so not to buy antoher one. I see that the “Port” could be used, however, that seems like a VERY expensive proposition to make that work with this setup.   Any insight? Thanks in advance - Tim

Hi all! Want to buy Sonos One directly from Sonos. I live in Croatia. My question is from where Sonos ships when ordering within EU? My worry is that it is shipped from USA and it will incur customs tax. If it is within EU, then it will be ok. Anyone knows? Thanks!

Hi, I have an old soon to be depreciated Bridge and want to replace it but I’m not sure of the best option. Getting a Boost would obviously be the easiest direct replacement but as I would quite like an additional speaker, I was wondering about using an IKEA Symfonisk to create the mesh network as an alternative. What would be the reliability and performance be like compared to just getting a Boost?

Today my Play:3 died with the unpleasant smell of crispy electronics. Since it’s well out of warranty, I thought I’d have a look and found that the PSU had suffered the fate of many-a Play:3 with an exploding capacitor. Looks like mine has destroyed the tracks around about it and given Sonos have done nothing despite knowing about a large number of identical failures, and the latest dropping of “old” kit, I’ll be getting rid of all my Sonos gear and replacing it with reliable kit from someone else. Extremely disappointed.  Anyone got any recommendations for who to look at? Preferably a company that cares about its install base of course.  

Hi Guys, How would somebody join the Sonos S2 beta? Am already signed up and agreed to the beta program. Cheers G

Just bought a pair of Sonos One. In both of them, the power cable is not sitting flush. I used the cable from my old Sonos 1 and that sat properly. So it is something with both the cables that came with the new set. This is bad quality control. Thinking of returning them both.

Hi - How can I be sure if my CONNECT:AMP is GEN 1 or 2 and whether it is compatible with the S2 app ?

There seems to be a limitation of the number of tracks possible in the Queue. I am using Spotify. I am unable to add my large playlist. I did get it to work selecting all but a few tracks in my playlist and then clicked add to end of playlist. It added 6000+ tracks but took an hour to add them. I can not save the queue not. Says its out of memory. Does anyone know? What are the playlist limitations?

Hello,   Is there any word on when there will be a successor to the Playbar / Playbase (ie a Playbar 2.0)?    I’ve recently begun enjoying a Beam and was doing a lot of comparison shopping before hand. It seems the Playbar is woefully out of date in terms of technology (No HDMI port? No Apple Airplay compatibility? It’s 2020 now...)  I understand by all accounts that the Playbar sounds nice. But all Sonos products sound nice! I’d love to have something a bit more substantial for my home theatre setup than the Beam, but I’m really struggling to see the cost justification. So does anyone know of any new generation or new product line coming down the pipe?   Thanks   James

Simple question;   Will it still be possible to use the old Amp for driving rears together with a new AMP when the legacy-split is effected or will the old amp then “hold back” all of my new speakers?   I will have all my amps located in an AVR-cabinet so could save a lot  if I could buy 1 new AMP for fronts and supplement with buying a used Connect Amp for rears which sells at around 1/5 of the cost of the new Amp.    Probably a long-shot but understanding is that the AMP driving the fronts defines the group so I wanted to check. 

Diagnostic: 1236867488   Sonos Boost connected to turntable, unlistenable today. Nothing strange happending on the network. Tried resetting the network and changing the wireless channel, no change. Set-up Playbar, Sub, 2 * Play:1’s Gen 1 2 Play:5s Gen 1 Play:5 Gen 2

Hi   i have three old connect amps - one connected to in-ceiling speakers in the kitchen, one connected to in-ceiling speakers in the dining room and the third connected to outdoor speakers on my back deck.    I am thinking that the best solution for the indoor zones is just to replace the connect amps and speakers with a couple of Ones or OneSLs. It doesn’t seem to me that I would be missing anything that I currently have, except that I would need to keep the speakers somewhere they could be plugged into power outlets.  Does this sound correct?   my bigger question is with the outdoor speakers. Ideally I would like to keep the speakers I have. I am not sure if I need the port or the Amp to do this.  Can anyone advise?   thanks

I’d like to add to my system and torn between the price difference.  the living room is 15’x30’ (typical), we have the TV and Playbar in the corner.  I’d like to add two more speakers.  If I can get away with purchasing a One and One SL - I want to do that.  However, the ceiling speakers look really clean, but at that price - is the quality really so much better or is the higher price just covering the style of being in the ceiling - I’m assuming the higher price with the amp produces a way more awesome sound. Can someone provide thoughts on the difference in sound between the two when added to a Playbar? How about Ceiling speakers compared to One/One SL/Sub - what group is a better sound?

Hiya all, I have a CR200 that I have not used in ages but with the coming May2020 S1/S2 split date, I am keen to get my CR200 reconnected to my system so I have this legacy gem in a working state before it’s too late.   My system software version is v11 and the controller will not connect. I have seen all of old history on here where downgrades are required etc before upgrading with the CR200 connected. My questions to the community are as follows;   I would like to know the latest sonos software version known to work with the CR200. (assuming the CR200 was connected long ago). So please fellow Sonos users, if you could reply with a simple “mine is running today on system software xxx” it would be greatly appreciated so I can work out what version I will cap out at when I get my beloved controller connected.   Cheers for your contribution and please stay sae in the COVID era. Dean

I have a Port running through a Yamaha As 801 integrated. My speakers are Totem. I stream only Tidal. When I first connected the Port, I was enthused at all the available music. However, the more I listened, the less enthused I was about the sound quality...seemed dull, with no detail. Just for the heck of it, I streamed  a Mark Knopfler cut through the Port and then played same cut (same album) through from a cd through my CDP…..the CD was noticeably better. Any thoughts or similar experiences?    

How to stream from PC/Windows 10 to Sonos?

Hello, on my first account I have a Sonos One and a Play:1. On my second account I have nothing. How do I remove the Sonos One from the first account and transfer it to the second one. I’m mostly having troubles with removing the speaker from the first account .  Thanks

We have a Sony tv with a sonos beam and 2x play 1s we use as surround sound.  The play 1s and the beam sound great with music through the app but for some reason the play 1s are now not playing any sound when watching tv. We have the tv volume up so loud to be able to hear through the play bar.  It was working fine but I got the Ikea symfonik lamp speaker at Christmas set up in another room and sometimes I group them all to play same music, but that's the only thing thats changed so why is it now not working??

Having just received my first Sonos set up (Playbase, Sub & 2 Ones), I am now thinking about linking in my old turntable. I won’t use it often and would be happy with a used Connect to do this. However, on the S2 overview page, it says 1st Gen Connect wont be compatible with the S2 App. Is there an obvious external way to tell the 1st & 2nd Gen Connects apart . Looking at various eBay listings, some have a mute button, others have a play/pause button. Is this a reliable way to differentiate the two, or not? I don’t want to end up buying something that prevents me using the S2 App once available.  Any input much appreciated.

Hi everyone. Today I went out a bought my self a  Samsung TU8000. This TV is sold as having Airplay 2 function built into it. I also have a Sonos Move speaker, wich also has Airplay 2 built into it. For the life of me I can’t work out how to get the sound from the TV to go to the Sonos Move useing Airplay 2. ! Does anyone know how?. Ive spent the last 3 hours hopping to find an answer on the net, but no luck so far.    Thank’s 

Is there an easy way to click a checkbox and “Play Local” on the PC via the Windows Sonos App, so that I can play through the PC speakers with synchronized playback on my Sonos devices? The only way I have seen to do something similar is via either: Purchasing Sonos “Port” product - hardware rube goldberg contraption, costs money, introduces lag. Or, With a software workaround like “Stream What You Hear”” - software rube goldberg, free, loss of sound quality, introduces lag, can’t use Sonos app for source selection There are a bunch of benefits of being able to do this directly within the Sonos app rather than via workarounds, and it feels like a really simple thing. Possible?

Is there a way for someone to connect to my Sonos system while visiting my house, so they can use their own Spotify accounts (or Pandora, or song files, etc.) to play the songs they choose (i.e. without having to use my devices)?

 I see Sonos is now offering a return label for returning old equipment as part of the upgrade program. I upgraded two components earlier this year but at the time was either not sent or not aware of this service. How can i get two return labels for the old components? thanks  

Looking to start playing vinyl over my Sonos speakers. I have; Play:5 (Gen1) and Play:3, (potentially looking to upgrade both).  Looking for someone to help with the below / confirm my understanding.  If I plug in record player (with Phono preamp built in), directly to the Play:5, will this also allow it to stream through the Play:3 (and potentially Sonos One if I add) What is the benefit in connecting the record player to the Port rather than Play:5? (other than allowing to connect to 3rd party speakers, if record player has Phono preamp built in??). I assume it means the the Sonos speakers can be located away from the record player without anything lined in (other than power)?  The Amp vs Port would only be needed if record player doesn't have Phono preamp built in?    On a separate note, I have a Bridge and have done for a number of years. What was / is the function of this? This allowed internet to “go to” the speakers? Is it still required?    Thanks in advance!   

Anyone have any experience with utilizing sonos one speakers outside under an awning?