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Contributor I
April 17, 2020
Answered

CR200: (Question) Known working software releases

  • April 17, 2020
  • 12 replies
  • 620 views

Hiya all,

I have a CR200 that I have not used in ages but with the coming May2020 S1/S2 split date, I am keen to get my CR200 reconnected to my system so I have this legacy gem in a working state before it’s too late.

 

My system software version is v11 and the controller will not connect. I have seen all of old history on here where downgrades are required etc before upgrading with the CR200 connected. My questions to the community are as follows;

 

  1. I would like to know the latest sonos software version known to work with the CR200. (assuming the CR200 was connected long ago).

So please fellow Sonos users, if you could reply with a simple “mine is running today on system software xxx” it would be greatly appreciated so I can work out what version I will cap out at when I get my beloved controller connected.

 

Cheers for your contribution and please stay sae in the COVID era.

Dean

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Best answer by John B

Hi. Your question is irrelevant. The CR200 will connect to the current software but you will need intervention from Sonos Support. Your system will need to be running in SonosNet mode, I.e. at least one wired Sonos device. Give Support a call.

12 replies

Contributor II
April 18, 2020

I have 2 CR200’s running on version 11.0.  I recently upgraded my players from 10 ZP100’s to 10 Amps.  The CR200’s are not shown on the ‘About My Sonos System’ on the Sonos PC app.  On the controllers themselves they are shown with version 7.4 (build 36443070).  

ratty
April 18, 2020

The CR200’s are not shown on the ‘About My Sonos System’ on the Sonos PC app. 

About My System never shows anything related to any other controllers on the system.