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MacP
Contributor I
April 20, 2020
Answered

CONNECT:AMP S2 app compatability

  • April 20, 2020
  • 4 replies
  • 931 views

Hi - How can I be sure if my CONNECT:AMP is GEN 1 or 2 and whether it is compatible with the S2 app ?

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    Best answer by Airgetlam

    Go to www.Sonos.com 

    Scroll down to the bottom and click on “Manage my account”

    Click on Trade Up. 

    If your CONNECT:AMP is eligible for trade up (i.e. gen 1), it will show up there. 

    4 replies

    Airgetlam
    AirgetlamAnswer
    April 20, 2020

    Go to www.Sonos.com 

    Scroll down to the bottom and click on “Manage my account”

    Click on Trade Up. 

    If your CONNECT:AMP is eligible for trade up (i.e. gen 1), it will show up there. 

    Bruce
      Airgetlam
      Airgetlam
      April 20, 2020

      Note that you can also click on “System” on that same menu bar, and see all your devices that are connected to your account, which will also show you if they’re eligible for upgrading. 

      Bruce
        MacPAuthor
        Contributor I
        April 20, 2020

        Thats great - thanks. Unfortunately it is Gen 1 so not compatible - I am considering adding a Beam to my system but noticed that any new products won’t be compatible with the S1 app - does this mean that I need to try and purchase an “older” BEAM so that I can use  the S! app for my system??

         

        jgatie
        jgatie
        April 20, 2020

        No need to use an older Beam.  All currently sold Sonos devices will work with S1.

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