Spaces & Setups

Hi, I'm having an extension built and part of it will look very much like the below pic with a slanted ceiling, bifold doors and velux windows. I'm planning on getting a Sony A80J, Sonos Arc and Sub. I've read that the Arc should ideally placed in a room with a flat ceiling.  Given my room, should I consider something else or will the Arc just not sound quite as good as it could? Appreciate any advice.   Thanks, Barm. 

Hi team , quick question , the Sonos hdmi cable I have for my beam 2 is too long , the beam sits in front of my TV and basically goes under the TV  to the hdmi socket , is it possible to coil up the hdmi cable and secure it with a velcro cable tie Or can I use any other shorter hdmi cable ?? Thanks 

Hi team, Can i pair a Arc or Beam Gen 2 with Play:3 surrounds and get Amazon Dolby Atmos music?From what i’ve read the Play:3s wont do Ultra HD but no mention of Dolby Atmos Music. Cheers

I hope an update is coming because I’m over going to use my roam and it’s dead. Out of the five times I’ve wanted to use it I have only been able to use it once. I have to leave it on the charger when not in use otherwise it will be dead when I go to use it. When it’s on the charger and it gets to 100% there is no way to turn it off. If I hold the power button for five seconds it turns off but within a few seconds it turns itself back on again. If they don’t say a fix is coming within a week sadly it’s going back.

I can hear the sound effects when playing Dolby Atmos music on Amazon Music Unlimited or on movies that support Dolby Atmos but that is only on the horizontal plane.I think that the 2 upward firing speakers only become operational when Dolby Atmos audio is being played?If true I can't seem to be able to hear the upward firing sound i.e. in the vertical plane no matter what level I set the Height Level bar from -10 to +10Anyone else experience this?By the way I can't use the Trueplay feature as I only have Android devices, a smartphone and tablet.Would this have anything to do with it?Cheers 🍻 

I have my Sonos system with Spotify Password saved on it.I now would like to create, for my office separated from my house, another Sonos account using the same configuration, including Spotify. But I do not remember the Spotify pasword that I used.Is there any chance to get the saved password from Sonos Controller / App ?many thanks.

While watching a Viaplay serie today the Sonos Arc started to translate the spoken stream to russian with a small delay. Anyone else experienced this issue recently.

Hi all , the hdmi cable that comes with the beam gen 2 , is it an ethernet hdmi cable ?? The eArc hdmi input says it needs a hdmi cable with ethernet , thanks 

I have both a sonos s1 system and a Sonos s2 system. All the connected S1 components show up on IFTTT but not the S2 components. How do I get both the S1 and the S2 components to show up on ​​​IFTTT

Anyone else pissed that Sonos doesn’t include a power adapter w/ the roam?   Before you tell me that everyone has a bunch of extra 10v adapters lying around the house, I’ll tell you that I don’t.  

Hello,Love Sonos for 10+ years. The ability to set a schedule for night sound would be a big, simple improvement. It ends up getting left on accidentally. If anyone can influence that I would appreciate it! Thanks. 

Hi.I have a Sonos system in my house use by all the family members (using both by App and by PC).I now would like to implement a second Sonos system in my working office, but I do not want that my family members can access the Sonos Office location.Is it possible? In other words, can I create a two separate system that only myself can manage both, whilst my family can continue to access only the house system?many thanks.

Good afternoon,I want to make sure i set up the sonos properly. Help would be appreciated.I want to set up 6 in ceiling speakers to be used for music (2 of which will be in the living room in the rear)My questions are as follows:Will I need more than one amp? Can i use optimal cable to connect these to amp or is RCA preferable? If so, which brand is best; I want to use the 2 in the living room for surround in the future- is it possible to do this? I want to be able to use it for surround when i want and for music with paired with the other speakers when i want to. How can i do this?Thank you so much!

I have a very basic, traditional surround setup in my basement. My Tv is wall mounted with a single HDMI out from the A/V receiver to the TV hidden in the walls so no wires exposed.  My gear is all sitting in a cabinet beneath the TV. My back speakers no longer work and I’m unclear if it’s a wiring problem or because my old Denon amplifier is failing. Replacing wires is a non-starter, and if I have to replace the amp I’m thinking maybe I just go wireless. I have lots of Sonos speakers all around my house and they’re great, so I understand how Sonos works but I’m confused about what I would need to buy or if it will even work.Currently, I have 4 components (Cable, Apple TV, Western Digital Media Player, Wii) connected to my home theatre receiver and a universal remote that controls the receiver input to switch the audio and video on the TV.  The amplifier is a Pioneer VSX-1019AH.  TV is an LG NANO86UNA (55 inch) that supports Dolby ATMOS and eArc.  Simple….Question is: how do I replace

Is it normal that a Play 5 gen1 speaker reach end of life in 5 years 2 months?

No poseo iphone ni dispositivo con ios, y mi pregunta es si pido prestado uno y configuro la barra con trueplay, y despues desenlazo con ios y sigo utilizando android, se queda configurada la bara?, gracias 

Can I use my Roam in a steam shower? I’m a wheelchair user and am having a roll-in shower built equipped with a steam-bath. I would of course place the speaker opposite of the steam nozzle. I’ve used cheaper Bluetooth speakers designed for the shower in the past and they worked OK. One speaker’s  suction cup released, it fell and stopped working. The other speaker was just not worth listening to. My original idea was to use the Roam in the shower to make a phone call in case of an emergency as I would with the Google Mini. That option is not available. I haven't really used the Roam in my present shower. It is equipped with a steam-bath but, s too small to steam in for a long period of time.  Regular exposure to steam might be asking too much. thanks

I’ve read online that older Sonos devices (without Airplay2) will not appear appear in Homekit.  However, once you add a single Airplay2 compatible Sonos device, it will act as a bridge, enabling all Sonos devices to appear in Homekit.I have a house full of older Sonos devices that don’t support Airplay2 (but all are S2 compatible).  And then I have two devices that DO support Airplay2 - a Sonos Move, and an Ikea Symfonisk.  The Move and the Symfonisk appear in Homekit, but none of the legacy devices are there, which contradicts what I’m reading online.Hoping someone here can tell me if what I’ve read is incorrect, or if something is wrong with my setup.Thanks 

Album art disappeared after Sonos update, my music library is on a WD my cloud mirror and has been for over 5 years using S1 & S2 with no problems but after Sonos update lots of art work was missing Sonos advised me to remove my library and reload it, still lots of art work missing but now lots of albums are indexing wrong ID tags have been perfect for 10 years with Sonos all correct in iTunes and Windows 10 but Sonos splits albums that have been correct for years after speaking to Sonos they can’t help and they don’t know why it is doing it any help please.

Is there a way to quickly level all the rooms/zones in a group without having to adjust the volume of each one individually? For example, I start playing music and select “Everywhere” and the volumes of each speaker/zone will be at a different level after their last individual uses. Then when I adjust the group volume they adjust proportionally from their individual starting points. I’d like a way to quickly normalize them so they are all at “volume level 15” rather than 11, 22, 19 & 28. If there isn’t a way, there should me (in my opinion)

Hi I’m curious what people think of the mini controller ? It can be displayed in two windows sizes but I find both sizes are too big and much unpractical because it always lay somewhere on your desktop and will eat on your other apps. I wish it could be minimized neatly in the task bar with just the volume and the cue forward / backward or back / next buttons. No need to display the album cover picture this eat too much space. Anyone think the same ?

I have a sonos playbar and a sonos beam. I want to send the signal from the tv to the soundbar that I select. I do not want to split the signal between both I want to choose which soundbar I send the sound source to. I have looked for a toslink switch (playbar does not have HDMI) that would be one in and then select via a remote either sound bar but I have not been able to find one. Everything I find the switch selects the input and sends it to a single output. Any thoughts would be greatly appreciated

I’m fully-committed to Sonos and very happy with the products for the most part. One thing that’s driving me nuts is how little sound comes out of the ceiling speakers when playing music.  I have Sonos brand ceiling speakers, AMP, Arc, Sub in my living room and when I play music, I can’t hear anything coming from the ceiling speakers. If I unpaid them, the sound is great.  They’re in Full Mode and cranked up to 15 in settings.  any suggestions?

There’s already a conversation for this, but it’s a few years old.It’d be really neat if we could customise the crossfade on Sonos - ie increase/decrease the crossfade length, and (this is maybe a stretch goal) enabling it for some playlists, while disabling for other playlists. I find the current crossfade length isn’t really useful, and would love to be able to increase it :)

I got Samsung QE65QN85A paired with new ARC. I have to set the volume at around 60% for a normal listening.Is it normal for the arc? my previous samsung soundbar was much louder. submitted diagnostics 2090418864