Spaces & Setups

i can't use voice control on Sonos move 2 with my android phone 

So if I play Spotify through my TV app it sound will go through all my speakers Arc and One SLs. But if I play Spotify through my Sonos App only sound will pass through my Arc and sounds light any ideas?

Donde encuentro Descubrimiento Semanal?Google Translate -Where do I find Weekly Discovery? Moderator edit: added English translation 

Hi,All of the sudden more than half of my library is not playing - the message is “the song is not encoded correctly” - the same files were playing just fine 2 days ago.I am using the same youtube music as from the first days of my Sonos.Does anybody experienced the same issue?

How to configure a SSD music library on my home network

My current set up is Sonos Arc, Sub Mini and 2rear one SLs as surrounds. Thinking of upgrading to Sonos arc ultra and 2 era 300 as surrounds but not sure if too much or would upgrading soundbar be enough. Looking for some advice. Thanks

Saw this, TVONOS app for Amazon Fire Stick. Was wondering if anyone else has downloaded it and using it? Is it worth it on the fire stick? Thx

Apple Music recently released 6 live radio stations. Up until recently, I had no problem streaming them over Sonos. Something changed, and now when I try to play the stations, I get a “not encoded properly” error.Tried re-authorizing Apple Music, tried rebooting all devices, etc. Nothing works.Any hints?

As far as I can tell, the sonos app can no longer connect to Google Assistant on a modern Android phone. I've un installed, re installed all apps and connections and all that has managed to do is remove my existing Assistant connections on other existing devices.Then I realised that due to changes in Google Assistant and Gemini it is no longer possible. I'm absolutely over this crap, luckily I can process a return for the new Sonos Move (not the 2..) Sonos is a waste of time and energy, what a joke!

Hi, Google assistant worked fine till now. I tried to re connect it, it will not connect. Tried restart, unlink and link again Sonos via "works with Google". Here's a screenshot.  

I have a 3 year old Ray which has been flawless until now. It’s started making a buzzing noise when a high pitch sound is played. We play a game where wolves howl and every time they do, it happens. Sounds like vibration. Is there anything I can do to remedy it, without having to send it off? It hasn’t been dropped/knocked. It’s been properly looked after. The issues happens when the volume is high or low but only when that certain high pitch ‘howl’ is played.  Thanks in advance 

The mandatory inclusion of Sonos Radio degrades the quality of the Sonos experience.  Please listen to your customers, do the right thing, and let them choose the option for themselves. 

Vorrei sapere se il giradischi Sony PS-LX310BT  é compatibile con Playbase S2.grazie Moderator Edit: Translation by Google Translate - I would like to know if the Sony PS-LX310BT turntable is compatible with the Playbase S2.Thank you.

Bonjour a tous,J aimerais savoir si je peux connecter et regrouper plusieurs SONOS portables (pack aventure) à mon application Sonos... sachant que j ai un salon (un beautybar) et certaines pieces sont en sous sol donc pas de connection Wifi... pensez-vous que si j achète ce genre d enceintes portables je pourrai aussi avoir du son dans les pièces du bas ?

Can someone help me? I have a system consisting of Sonos S1 speakers and the latest version of the app that I use on an iPhone. How do I add a family member so they can manage the same system independently? Thanks.

How to switch between systems in Sonos app? Every time I try to use the app to control volume after using one system, it mutes or disconnects the arc. I have to unplug the arc and then it works again. There has to be a better smoother way of doing this - using the app for two different systems on same network.

Good Afternoon,Has this problem been fixed yet? - as I am still getting multiple copies of albums, especially with compilation albums.Kind Regards,  

How can I stop Sonos Radio's unsolicited pinning of collections to my Home? It has happened on several occasions, separated by several weeks. I open the Controller app and find two or three collections promoting Sonos Radio content at the top of my Home screen. It’s really annoying because I have to scroll down to find my favourites. It’s also annoying because I didn’t ask for that and I’m not interested in it. (Another sad signal that Sonos hates its customers.) I have to Unpin them to get rid of them. Is there anyway I can stop them appearing in the first place.

About 30 minutes into Top Gun movie the Sonos soundbar started making this loud piercing sound. I shut it down for about an hour, then put another movie on. Towards the end of the second movie the piercing sound came back. I opened a ticket with Sonos through chat last night and sent them diagnostics. They said nothing abnormal. I have limited time to return this thing to Amazon and right now I am ready to send it back. What could be causing this? The TV has ARC output, Roku feeds the TV. Brand new HDMI cable going to TV that came with Sonos. I don’t see how to attach a non URL video to this post, else I would attach the video I took. 

I’m using two Era 300s as surround speakers for my Arc Ultra, but I’d like to listen to music directly on the Era 300s in simple stereo mode.The only way I’ve found is to remove them from the Arc setup, then pair them together — and then do the reverse operation for home theater mode, which means recalibrating everything again.

I have 4 Sonos ceiling speakers , one amp and one arc ultra. I have connected 4 speakers to one amp , how can I play 2 speakers separately 

We are building an extension and I need to fit it out with SONOS.I would like the TV to connect to an ARC Ultra, a Sub 4 and 2 ceiling speakers as the rears. I assume I need an AMP too? Can someone please describe how I set it up? I will also have 2 more pairs of ceiling speakers in the room to complete the music sound in teh whole extension. Will I need a seperate AMP? 

¿Cómo descargo la app de SONOS para PC? Moderator Edit: Translation by Google Translate - How do I download the SONOS app for PC?

I’ll try to keep this brief, but here is some background:For years I used iTunes for PC.  I ripped my massive CD collection and also imported / purchased lots of music over the years.  The data for iTunes resided on my Synology NAS. Recently, I started having problems  with iTunes and decided it was time to move to the newer Apple Music App.All has been going well on that front. I made that switch on August 29th.Last week I purchased a used PLAY:5 (v1) speaker. It took me a while but I figured out to configure the NAS to allow the SONOS Controller apps access my music.It was working pretty well, but then I noticed that any playlists added or edited since I made the transition to Apple Music were not reflected in the Sonos Controller App.  I have determined that since August 29th, while the Apple Music app is properly pointed to my NAS to play my music, it is not updating the iTunes Library.xml file on my NAS. So, any playlists I have added or edited since August 29th are being stored e

I just acquired a new Sony bluetooth turntable that I’d like to connect to my existing Sonos system, which consists of (2) Play:5s (Gen 2), a Play:1, a One and a Boost. What are my options?