Spaces & Setups

Hello, I will start by saying I do not have Sonos right now.  I am in the process of building a new house and am thinking of installing a Sonos system.  I have, for some reason, had the hardest time wrapping my head around the system.  I think my main issue is with wired speakers and how it works within the Sonos world.  My wife wants speakers hidden in the walls/ceiling as well as outside.  I now realize that I need the AMP to have wired speakers.  My question is, do I need anything else?  I mean if I want to stream music from Pandora and I want it to play on a Sonos speaker as well as the wired outdoor speakers do the AMPS connect to the other Sonos speakers in the house?  Someone told me I still need a receiver?  Also, if I have the new ARC connected direct to my TV via earc HDMI will the arc connect with outdoor speakers connected to the AMP.   

In Big Sur, the’ve eliminated “Power Saver” settings, replacing them with “Battery”.  “Battery” doesn’t have the option to keep hard disks awake.  Even with my Mac set to not sleep, it still sleeps, and can’t play music I have stored on my Mac.  Anyone else experiencing this, or have a solution?

Hello community,I purchased a new Sonos Arc and removed a lot of my gear to create a more simple surround sound system.  I was forced to update from Sonos S1 to the S2 system.  It was necessary for me to remove several Sonos products from S1 to do the upgrade.  I removed 3 Sonos connect, a Sonos Bridge and a Sonos Connect:amp.  I am able to re utilize those products by running a split system but this leaves me with no way to drive my in-wall surround speakers.  I was counting on using the connect:amp to do this.  I am also unable to run my Velodyne Sub which I am willing to leave out of the system for now.  It appears to me, this is not possible.  I find myself in a frustrating position without having surround sound and feel quite abandoned by Sonos.  I know some of my components are old but that is why I have tried to invest in high quality product.  I never looked at it as a “rental agreement” with Sonos.  As a worst case, it looked like I might be able to receive a 30% credit toward

Hi, Dolby Atmos is now not showing in the S2 app anymore. I’m using Netflix from my Sony KD-65XH9005, it was working before and had the name in the tv bit but recently it’s just saying 5.1its also stopped saying it when I’m watching football in UHD on sky sports, it did say it in the app the as well.  

I just can’t find the answer to this anywhere: Does the Sonos One (Gen 1) support Airplay 2?

When I use Android Sonos Controller to play music using 'On this Mobile Device' album tracks appear in the wrong order (see below). The album starts with track 1 then moves to track 10, 11,12 etc. until the end of the album before returning to tack 2? My large music collection was transferred to my phone from my iTunes folder using the iSyncr app. None of these errors exist in either iTunes or Poweramp app (populated from the iSyncr folder on my phone) Other anomalies appear with double albums and splitting errors are common, again, these errors do not appear anywhere else (see below) Can anyone explain - in the simplest way possible - why this is happening?  

Is it possible to connect SONOS to more than one Spotify account?I use Spotify for streaming music and have my Spotify account connected to my SONOS system. But when my wife logs in to SONOS from her phone or laptop, it connects to MY Spotify account.Is it possible for SONOS to connect to HER Spotify account on her phone/laptop so she can have access to her own playlists instead of having to play off mine?

Dear SONOS,I have a ton of spurious repeated playlists labelled as “Internal error - Invalid Atom” which I need to delete from the third panel window section, under the Imported Playlists panel.Also, my “TOP RATED” iTunes playlist doesn’t sync to the SONOS One Desktop nor my iPhone Music Library Listing ???  There appears to be major problems with syncing an accurate copy of my iTunes Playlist(s) to SONOS.This is crazy,….. this has been a systemic problem for years now which hasn’t been seriously addressed by SONOS, to my knowledge. Why is this so difficult SONOS ?    Here’s your chance to fix this issue.My faith in SONOS is being challenged right now after investing $1,000’s in my SONOS system.I am also having major WiFI Stability issues with speakers dropping in & out regularly. Best regards,Chris.

My beam mutes LG tv constantlyDiagnostic 1491793117.

I bought 2 Sonos AMPS & set up a network when we moved to this house w/2 sets of built-in speakers, and that part works well.Our legacy system is a Denon CD player and Rega RP3 turntable that had been connected to a now-discarded amp, which had been wired to KEF Ls50 wireless speakers. So, I bought a Sonos PORT and connected it to the CD player and added it to the network. So far, so good.I then bought a Music Hall Mini preamp (supporting MM cartridges) and inserted it between the turntable and a used Sonos CONNECT (Gen 2) I just bought as well. I successfully reset and added the CONNECT to our network, but no sound emanates from the turntable, nor does it when I plug it into the PORT.Which leads me to believe I have a preamp/turntable issue (preamp was $99 from Crutchfields), but perhaps I am missing something w/regard to the network. Any suggestions welcome.

Hello, is there an adapter I can purchase/use to connect my Five speaker to the HDMI-ARC port of my TV?  I have a Bridge, and I think if I can hook one of the Fives to the TV, I can then group the other three speakers to get front and surround sound?If the surround is not possible, I would happily accept using the two Fives in front.  I’m trying to avoid adding yet another bit of AV equipment e.g. the Beam.  Sound fidelity is unimportant due to hearing deficit, I need dialogue clarity. TIA

I bought a Sonos Amp, really should’ve bought a Port for what my intended setup.  I am not even sure what I can use the Amp for since there is no audio out.  Probably going to just have to sell it.  Right now I have a connect for my in celling speakers, I guess I could use the amp for a couple of those.

How do I listen to Radio-Canada's Ici Musique?TuneIn won't work and it's not listed in Sonos' radio choices.It’s a Canadian public broadcaster  French-language station, which plays great stuff. It’s sister network (English-Language) CBC Radio & Music is offered but not Ici Musique or Radio-Canada!I’d love to see it listed in the choices

I currently have playbar, 2x one SL, sub.  I have a TT with no built in amp.  If I want to connect my TT to the system what would be the best way.

Hi,I run my cable box and Apple TV through a Sony 5.1 receiver to a Samsung TV. The output from the receiver is “tv out/arc” but is NOT going to the ARC HDMI, the Sonos Arc beam is going to that HDMI port. Unless I connect the component (cable box, Apple TV) directly to the TV, skipping the receiver, I can’t get the sound to the Sonos, it appears the sound will only go to the wired speakers on the receiver. Any suggestions to get the receiver “in the loop” so to speak? I’d rather not buy an HDMI switch for the components, or try to run the cables back through the wall to the tv individually.

Are the Sonos in ceiling speakers airtight?I’m  doing a new build and any intrusions in the ceiling including speakers need to be airtight. I have sourced sealed LED down lights no problem but are the Sonos ceiling speakers sealed?This is to prevent heated air escaping into the roof void. Thanks

Hi,when I use my Sonos One alarm I receive a notification on the screen of my iPhone XS (iOS 13.6.1). I then use 3D touch to be given the option to snooze. When I select snooze I get an alert to say “No alarm is playing” and can’t then snooze the alarm without opening Sonos App stopping the music and setting another alarm. It’s the same whether using music, radio or the Sonos chime options for the source.Does anyone know how to fix this?Thanks.

I’m having significant lip sync / audio sync issues with the Optoma UHZ65UST (known as P1 Pro in the US) and Sonos Arc.  I have my video source with DD+ going into the Optoma HDMI 2 port, and the Sonos Arc connected to the Optoma HDMI 1 port (ARC). The Optoma manual confirms that DD+ / ATMOS is supported on HDMI 1 port.  My Sonos Arc is paired with 2 x Play 1 and 1 x Sub (gen 2?) over wifi.Sometimes I’m able to get the audo back in sync by switching the Optoma back to its own desktop / settings view, then switching back to view HDMI 2. This re-triggers EDID negotiation for the projector. But this doesn’t work for all video sources, and often results in losing the DD+ and ending up with 5.1.  The Optoma does have a audio latency control, but even setting this at the maximum (-50ms) is not enough to get the audio in sync.Any ideas or suggestions greatly appreciated. Right now I have two very expensive sets of equipment (the Optoma and the Sonos ARC + surrounds + sub) and they are next to

Hi everyone, I love my Sonos play 1 and my new Sonos move. My current wishlist is the Sonos Arc, sub and 2 play 5s to pair in stereo. Also would get another play 1 to add 5.1 surround.  Is this overkill?  It’s a small house, but I want to upgrade my setup. 

Good night I am wondering what to by for a Terrace 40' x 30' I was thinking 4 Sonos 1, 2 gen but just trying to get the best sound and what should I combine?Thanks in AdvanceJoel

I have an old Boston Acoustics soundbar with wireless subwoofer. I have replaced it with the Sonos Playbar. I was wondering if there is any way for me to use the wireless soundbar (which has no other inputs) with the Sonos Playbar?The sub has only a few settings on it: Wireless ID switch: 1, 2, 3, 4 Volume knob Power buttonIt would be great to bring it back to life. Let me know if there is any way to get this paired with Sonos.

I’m new to Sonos and thinking of getting and arc or beam along with a Sonos amp to power my current non Sonos in ceiling speakers.  Firstly is the amp compatible with 4K TVs?Secondly, would I connect the beam / arc to the tv with hdmi and the amp wirelessly (apart from current speakers)? Finally, I gather my current subwoofer won’t work with the surround using the amp but would the Sonos sub work? Thanks

Hi, I recently purchased the Sonos Arc and 2 x One SLs. In the first week i had no issues but now they keep dropping out whilst watching TV. I have seen a number of people are having the same issue as me. My Arc is connect to the HDMI eARC port and my TV supports Dolby Atmos. I have tried disconnecting, rebooting etc etc and still have the same issue. Can someone help fix this issue otherwise i will be sending these products back? Thanks,

I have been using a google next system for some time, but since upgrading my Sonos to S2 connection of speakers is very unreliable and I need to reconnect at least one speaker every few weeks. In the past week my Sonos Base stopped appearing in the speaker list and today I went through the process to try to reconnect it. After several attempts I could not get it to connect and so went through the reset process. I now have the speaker sitting with Green flashing LED but nothing is appearing in system when I try to add product. Have tried from both iPhone and iPad both using IOS 14.2 version.

Hello All,I’ve a Connect running happily for a few years, but over the past week or so, it has been dropping off the Sonos network. If I reboot it it works for a while and then drops off again, in at most, a day. This Connect is wireless. The rest of my setup is perfectly fine. Any ideas?Thanks,Ian