Spaces & Setups

Hi community,I’ve watched various videos but of course my set up, like most, is a little bit unique.  I would welcome advice on where to place 2 x Era 100s for surround.  I currently have LGC1 TV and Arc wall mounted.Typically both arm chairs and the sofa are all used when watching TV.Thanks for any input!  

Okay, this one is perhaps a tad nutty but bare with me a second. I came across a Reddit post where they claim with streaming music in ‘Ambient’ mode (Surrounds), they hear different program material perceived on the rears but not happening on the front ‘stage’. Replies were - they are clearly nuts or yes, DSP is tweaking the surround image. I assumed Ambient was simply rolled off a bit where Full meant the rear volume was hotter. Both being mirrors of L/R channels. In ‘Full’ that’s exactly what it sounds like. But… in Ambient, things seem to change. Standing in the center of the room, I caught what he’s talking about. I hear seemingly panned rear reverb trails and isolated bits like stick taps on the high hat from the rears only. Sometimes backup vocals are heard rear, not present or are weaker in the front. At first I thought it may be different size enclosures, different tweeter responses, reflections or placement. But in Full or when TV audio plays in PCM 2.0, it sounds mirrored as

I currently have a Beam (gen 2), sub mini and 2 x SLs as my surround sound system. It also doubles up to play vinyl on occasion through an amp.I have a bit of money to upgrade but it will be step by step, so my query is really where will I notice the most difference? Should I upgrade my Beam to an Arc Ultra or the SLs to 2 Era 300s?thank you 

Hi there,I am looking to buy a subwoofer for my sound system can anyone advise which one would be compatible please?Current system includes:-Beam (Gen 1)2 x Play:1Play 5 (Gen 2). Thanks in advance.    

I have a Home Automation Inc (HAI) Hi-Fi2, 8 zone sound system that I am interested in replacing as it is working intermittently and the manufacturer has discontinued the product.  Each zone corresponds to a room in the house with 2 speakers mounted in the ceiling and a small control panel.  All the speakers/control panels are wired and run back to the main Hi-Fi2 control box.  The main control box has numerous audio inputs allowing you to select (via the small control panel in each room) from multiple line-in sources (e.g. amplifier, iPhone, CD player, etc.) .  My questions: Is there a Sonos product that could be used to replace the HAI Hi-Fi2 box, but still use the existing speakers?  I’m assuming the Sonos App would replace the individual control panels.  Would I still have the option to connect and select from multiple line-in sources? Is this a DIY installation or do I need a professional?  (I am comfortable with computers, networks, hand/power tools and can follow instructions).A

Bonjour,  je possède un système sonos avec deux play 5, deux play 1 et un connect. Le tout étant de première génération. L'ensemble fonctionne en multiroom uniquement avec l'application Sonos 1 sans mise à jour depuis très longtemps. Est-il possible d'intégrer un ampli zoneplayer 120 à mon dispositif  ? Sachant que l'ajout d'un nouvel appareil est tributaire d'une mise à jour. Y a t'il une solution ? Comment dois-je procéder ? Merci beaucoup par avance pour vos réponses. 

Hi, My Sonos One is not working. My regular Alexa and Google Dot are both working.What do I do to get it set back up and working? Thank you

Yesterday I was on the phone with Sonos support trying to figure out how to get the WIFI working on my Connect. It used to work? They were very patient and we tried many approaches. BTW,  I had tried these approaches before I called them hoping for something different to try.I was resigned to recycling it but my husband decided to take it to another room and try the WiFi there. The WIFI connection worked in the other room and the MAC address showed up on our router! We brought it back to our living room and placed it in a different place and it was able to connect to the WiFi! So if your Connect WiFi is not working try moving it around. Beware of interference from other devices connected to WiFi!

Yesterday Alexa just stopped working on my Arc, not sure why. I have tried unplugging and restarting everything including the router. Also reinstalling Amazon Alexa, the Sonos app is not helpful in this process. It would not reload or setup. Back when it was working it has always had an annoying habit of hearing something that remotely sounds like Alexa and mutes the sound for a few seconds. In the age of super clever tech why on earth does it do this? And how can I get Alexa working again? 

When the new app was released, we were promised that all the missing features would return within a few months. But as we all know, it ended up taking much longer than that. In the middle of all the confusion, I asked Sonos directly if — and when — the volume button shortcut to the Equaliser would come back. I quickly got a reply saying it was just around the corner, and that it was now a priority since many users had contacted Sonos specifically about this missing shortcut. Well… it’s now been almost a year since I was told it was just around the corner. So I hope it’s okay for me to ask here: When can we realistically expect it to return?

After years of waiting, Spotify Lossless has finally been released!https://newsroom.spotify.com/2025-09-10/lossless-listening-arrives-on-spotify-premium-with-a-richer-more-detailed-listening-experience/“Lossless is available on mobile, desktop, and tablet, as well as on many devices that support Spotify Connect, including Sony, Bose, Samsung, Sennheiser, and more. Support for additional devices, including those from Sonos and Amazon, arrives next month.”

hi,as you can tell from the title, I do have an unusual house design where i can’t (and honestly don’t need) a full setup of a home theatre. However, I really want to have a good music focused setup where i can play music and enjoy it everywhere in my first floor (by the way, the house already exists and i can’t make any changes).so, I’ve been thinking of getting the arc ultra for the tv (shown in blue), and when i play the tv the other two speakers (shown in red) will be turned off cause there’s no point of hearing the tv around the house. i want them be grouped only when playing music though.main questions are: is the ultra arc too much for the living room area? is it too much for a floor like this to have ultra and two additional speakers like era 100 for music purposes only? is one enough? do era 100 speakers even sound good when ultra is playing? is ultra enough for the whole house? all these questions and me not knowing how to approach this is only because of the unusual house de

Since the Amazon outage 20/10 Amazon no longer works on my Era 100 and trying to re connect fails every time. Any ideas?

Hi everyone, mods please move if this belongs in another section.I recently solved an issue that I think may help others who are using Harmony remotes with Sonos.The problem is that when Sonos devices are included in a Harmony activity, the remote often hangs on “Connecting…” for 10–15 minutes, and sometimes doesn’t connect at all. This happens both on initial startup and when switching between activities. Harmony has to handshake with all devices each time, and since Sonos speakers don’t have power states and no longer respond properly, Harmony just keeps waiting for a reply that never comes.As many of you know, Logitech no longer supports or updates Harmony, while Sonos software continues to evolve. Over time this has made the integration unreliable, to the point where it can prevent Harmony from starting up or switching activities smoothly.Workaround: Remove Sonos devices from your Harmony activities. Create activities with just your other AV gear (TV, receiver, inputs, etc.). U

You’ll have to forgive me, I’m really not technical. I have a Beam 2 connected to my Samsung tv via optic cable for the Dolby Atmos. Both have Alexa capacity, I currently have Alexa turned on on the Beam but not the tv - I can turn tv on/off and control volume but I can’t open platforms/search etc and would like to. Can both be turned on? Am I better just staying as I am? I also have an Era with Hey Sonos activated but they just turn themselves on and off when they want, usually interrupting a conversation. I hope I’ve explained it correctly, I think I’m over my head. TIA

I have enabled lossless in my Spotify account on the desktop and my phone as well as installed the latest software update for Sonos from the S2 app. Does this mean lossless should be playing through the Play 3 left and right speakers I have in one room ( as well as the sub and playbar) and Play 1 left and right speakers in another ( as well as sub and playbar)? Spotify on the desktop connects to the speakers and does from my phone too via S2.  It may be my perception but the sound certainly seems to have improved and I am hearing the music in a way that appears so much clearly defined and crisp than before. If lossless is not supported with my set up then the improvement is a figment of my imagination. 

Since Tidal in itself is supported I would love to see Voice Control integration as well.I found it somewhat confusing saying everywhere that Tidal is supported but the Voice control is not. 

I live in a 2nd floor wood frame apartment.  I’ve a Beam 2 and 2x Sono ONE Gen2.  I like to replace the two ONE’s with a SUB.  Can anybody recommend one?  Doesn’t have to be brand new.

As a technician can I set up a Sonos amp using my Sonos app and profile or do I have to use the customers profile and app?hiw can I use my app to set up a customers system when the customer is not present?

Lately, my Sonos has been randomly playing music. On way day it literally was playing music over a documentary I was watching which confounded me to the max. One day I come home from work to my house which had been empty all day and the music is on full blast.  I tell Alexa the stop the music and it does only to resume a few hours later.  I read this was a problem 7 years ago but no solution was ever provided. Anything new do October 2025? I don’t have any music apps connected so what’s next?

I cannot listen to music with Sonos App as the source (e.g. Sonos Radio). Whenever I use Sonos Ace I only get to hear TV Audio. Why is that? It is connected to Bluetooth..

I have a Sonos 2 system. Version 17.2. Build 9006717. 1X Beam with 2x Play 3. Recently tried to map sonos to iMAC  OS 12.7.6 music library for the first time and was unsuccessful. Sonos does not seem to recognize the music app file name which was:/MacintoshHD/Users/joestevens/Music/Recovered Music Library/iTunes MediaI changed this to: /MacintoshHD/Users/joestevens/Music/Music/MediaWhen I add the folder from NAS, Sonos setup window doesn't seem to recognize the name and the NEXT button is greyed out. There is a an option to “update music library now” in the MANAGE tab of the Sonos dashboard- but Im apprehensive about enabling that since there is little to no info as to what this means or the consequences. Ive confirmed the permissions are correct, File sharing and SMB are enabled and both are on the same WiFi network. I suspect this has something to do with the music file name?

Contemplating updating my old Connect to a Port in order to get Spotify Lossless. Will I be able to get lossless audio on Spotify directly from the Sonos app? I really don't want to have to use the Spotify app, which is what I have to do with the Wiim Ultra I'm using on another system.

My newer Samsung TV has a feature titled ‘Universal Remote’. Works great with the TV’s Bluetooth remote also having an IR transmitter that emulates many brand IR codes. The brand selected in the ‘Theater’ group drop-down list is Sonos. Mute and Vol. work great. The TV auto switches to optical on power-up seamlessly. Luv it! I have a desktop FLAC player with optical out. I remove the TOSlink cable from the TV and simply insert it into the player. Works great playing audio. But… when I connect the cable back to the TV (which is off the whole time) and power up the system, all remote and Optical TV settings drop to ‘TV Speaker’ having to reprogram all TV settings. This makes no sense why a cable change to a different device blows the TV’s programmed settings. I didn’t find a solution but have a theory the TV sleeps (not actually off) and detects when the cable loses light switching sources. It  instantly defaults back to TV Speaker and doesn't retain the remote programming. Yep, a Do- Ove

Hi, is it possible to play my iTunes through my play5 Gen 1 speaker?