Spaces & Setups

Hi. I noticed there are a lot of threads dedicated to this issue dating back to 2021, but none look like they were ever resolved.  I have Sonos playbar + sub + 2 rear Sonos ones. A PS5 is connected to my Samsung Q90T via hdmi and a digital optical is connected to my Playbar. When I play games with Dolby or DTS (via ps5 audio setting) there is a noticeable lag when characters are talking in-game. When I switch to PCM via PS5 settings, the lag issue goes away, but it’s no longer 5.1 anymore. It’s stereo. I tried an eARC pass through adapter which worked for a little while (i think) then didn’t anymore. I was thinking of getting the Sonos Arc but read that people are still having the same issue, as are people with Sony and LG TVs. The PS5 is clearly the culprit, but Sony has done nothing to resolve or even acknowledge the issue. Has anyone figured out a solve? 

I have made a simple automation with Apple Home on iPhone to start music when I got home. I have an Apple TV to manage Apple Home. It has worked at first attempt and also I made an interesting discover.Basically the music is played from the Apple TV and airplayed to my Beam and One, but the Apple TV stays off (at least: the led light is off). also the TV has not been turned on.So it seems that the Apple TV is capable of airplaying music without turning on the TV, but only with an automation. would be nice to use this features also from Apple Music, this would be a very good alternative to Sonos App, because basically your smartphone is not streaming anything, just link with the Sonos app

As soon as I log in the 25% discount disappears and my basket is updated to include the 15% discount for upgrade instead. Is there any way to swap the discount % or should I just create another account?Is there a downside to ordering from another account?

Thinking of replacing my old stereo setup that sits next to my tv. The TV is a Vizio that does not have a soundbar. Don’t really need surround sound because we really don’t watch those type of shows. It would be nice to have a better speaker setup for the tv to help clarify sound (announcers during football for example). I would also like to replace the stereo because I am digitizing my vinyl to load onto iTunes.I have a One SL that I’m using in the kitchen and am setting up our various music services and my own iTunes library. Now, I want to set up the living room.So, would it be better to have a Beam with maybe a sub mini or go with two One SL’s (or Era 100’s, although I don’t need the voice control) and a sub mini. I realize that I give up connecting the tv if I don’t do the soundbar. However, am I giving up the music sound quality if I do go with Beam over two speakers and a sub.Finally, the Five is a wonderful sounding speaker, but I think it is overkill in my 13x19 living room. I

Could someone tell me if I can use ROAM as front and/or rear speakers to create a 5.1 system?

Have had two ROAMS for about 2-years. Nothing but issues keeping them connected to WI-FI and Grouped.  Utter garbage!!!  Honestly the worst purchase I have ever made. What a waste of money.  Support system is about as useful as the speakers.

Is it possible to have in the set up of a given room: a pair of stereo Sonos Five + 1 or 2 Era 100 or Era 300?  Why? To get some sound in part of the room that is far away from the 2 Fives  To get the Sonos Voice Control for the room :-) Thanks, 

Anyone experiencing update error recently on their sonos product? seems like various discussions about this issue? maybe on their software?

Dear Sonos,It's time to support al DTS formats. DTS support is returning to TVs, for example with the lg g3 en c3. Watching 4k movies on Blu Ray is just amazing with the Sonos surround set and Dolby Atmos (arc+era300+sub). But many of the best films, like the Christopher Nolan films, use DTS and not dolby. So please, update the system:). 

I'm considering upgrade pair of One's to 100's and Sonos should offer this plastic base separately because rest of stand is the same and I would to use them with new speakers. I know that it’s not in their interest but sometimes be OK worth more. 

I recently added a Sub Gen 3 to my home theater setup. I now have an ARC / 2 Fives as surrounds/ and the Sub Gen 3 as my home theater setup. I need help with the settings, all suggestions are welcome. I will NOT be using Trueplay. 1.) Under Sound / EQ - does +4 or -4 equal more bass?2.) Under Sound / Sub Audio - It appears that this setting is for loudness only, is that correct? 3.) What is the difference between the two settings as mentioned above?4.) Just for fun - If someone ask you to turn up the air conditioner, are they asking you to make it cooler or warmer?Thanks in advance for your help.

I have 2 sonos systems;  one S1 and one S2. I would like to copy playlists etc from one to the other.

I have my weekday alarm set to play Times Radio @ 5am weekday mornings and although the screen is saying that is what is playing, it is actually playing Classic FM ? This has happened 3 times now?

When was arc and sub discounted , Bought them from a store 15 days ago at full price.

I have a Sonos Amp, and as part of my home air conditioning a Google tablet which I’d like to use to control the Sonos Amp.If I download the Sonos app, I need to run an update and get an error code 1101.I’ve called Sonos who said as the tablet doesn’t have a microphone, I need to buy a Sonos speaker with a microphone to set up Google Assistant, which means I can then control it via the Sonos speaker or the Google tablet.This sounds ridiculous to me. Is this right?

Hi I've just purchased a symfonisk picture speaker and I would like to play it along with a pair of sonos ones and a mini sub  can this be done and how? 

Cannot connect my Sonos app to the WD NAS

Over the past month or so, I've encountered several small but frequent issues with Spotify through Sonos. This is primarily but not exclusively when I use the Spotify app (I dislike the Sonos app).Includes things like:-When I start to play a podcast, it automatically jumps to another, completely unrelated podcast (not even the next one in a queue, or anything as sort-of logical as that). This will happen repeatedly. Eventually I can usually brute force it into playing the one I want but I can't identify the fix.-An album (not on shuffle) will simply stop playing at the end of, say, the third song. Or fifth. Or whatever. The completion bar remains near the end of the song and when I hit play, it will replay the song that just finished rather than move to the next.-No sound. A song or album will show as playing through the correct speakers in both Spotify and the Sonos app. Except it's not actually playing (maybe on some secret frequency the dog can hear- I'll ask her).-Sudden shift betw

Hi I have 2 Sonos One SL speakers, A Sonos Sub and a Sonos Play Bar set up as a 5.1 surround sound system. I have the two Sonos One SL speakers set up as rear surrounds. In general it's pretty good. But what is driving me a little nuts is that there is a definite bias on the right rear speaker (it's too loud and the left rear speaker is too quiet). What I need to be able to do is to manually adjust the balance, but for the life of me I can't find anywhere in the app, either on my phone, or on my laptop I can do this? I borrowed a neighbours iPhone to do the initial set up with TruePlay. But although the system definitely sounds better after doing this, I still need to be able to make some small manual adjustments, as I doubt TruPlay will be able to get this 100% right. I've repeated the process a few times and each time I get the same results. It seems a fundamental requirement to be able to allow customers the ability to fine tune their own EQ settings. If I disable TruePlay, the syst

I understand the first play5 is Sonos S1 compatible only. My question is how do you compare its sound quality (speaker power) to some of the newer speakers.  Is it equal to a Sonos Era 100?  Sonos Move?  Sonos beam Gen 1? I’m assuming it sounds better than the play 1 & play 3 but not as good as the newer Sonos 5.  Curious on what people's thoughts are. Considering getting one or two for my work office space and using it there away from my home.  Thanks!

Hi everyone,I've bought a new Sonos Arc and have some stains in the lateral grilles. I've changed it and the new one has the same problem.I've seen other people in the same situation.Could this oil stains affect internally or is only an aesthetic problem?

For a year or so, I’ve had no problems asking Alexa to play ‘My Soundtrack’ or anything else. I could look at my phone and using the Android App skip etc, now I can only pause, and I can’t see the track. If I start the music from the Sonos App - all works as expected - but - that kind of removes the point of using Alexa in the first place. I’ve tried removing/readding the skill, doing all the usual unplugging etc Anything else I can/should try? 

Hey, I upgraded to ios17 beta last night and now cannot do trueplay. I borrowed my wife’s phone which has iOS 15.just a heads up

I am absolutely shocked after spending £1500 on SONOS home cinema speakers to find that unless you own an Apple Iphone or Ipad you cannot calibrate the system using their Trueplay. After reaching out to Sonos and being told “Borrow one from a friend” are you being serious?How about you make your product calibrate without needing a £600 Apple Product?Because I am an Android user, as well as all my friends, my system is technically restricted on its performance. I would love to know the legality of this. Restricting a products performance dependant on what 3rd party companies technology you own?Maybe SONOS can send a rep to my house, so I can borrow their APPLE device to calibrate Trueplay, to make their product work as intended. Shocking business practice. 😤

Una vez configurado ya se puede enlazar con cualquier telefono por bluetooth?