Spaces & Setups

Hello,I’d like to raise an issue that I’ve encountered on iOS 16.6. Indeed, the music used to cut off after a random time (circa 15 min). After rolling back my phone on iOS 16.5, I can (finally) play music with no interruption. My current set up is a beam (gen 2), 2x play 1 and 1 sub mini.Last detail: As a “workaround”, removing the sub mini from my Sonos set up enabled the system to work again on 16.6…

We just got a new wifi setup, with a new network name. I opened the app on my iPhone and followed the “let’s fix this” instructions per https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network?language=en_US .. I picked one device to reconnect (a Sonos One), pressed the button per instructions, allowed my phone to connect to a “SONOS” wi-fi network, per instructions, and… Nothing. My phone says “can’t connect to network SONOS” or something to that effect.My Sonos setup is already messed up because of a PC reconfiguration, and now my speakers are utterly unusable.

I have just bought nice tall and deep bedside tables for the lamps (the lamps sound much better on these rigid wooden cabinets than the previous flimsy metal ones). I am considering permanently fixing them to the tables, so there is no chance to accidentally knock them off. I just wondered it there was an optimal distance to place them from the wall. I appreciate the sound is modified / enhanced by setting them up with truetone, but if I position them correctly in the first place, sound should be even better. Thanks

Hey all, Right now I have a beam gen 2, sub gen 3 and two Sonos ones in the home theater setup. I've got to balance my desires for good audio with my wife's desire for room aesthetics, so stands and wall mounts are not an option. Our couch is against the wall and that isn't something that can change.I'm considering getting new Era 300s to replace my Sonos One surrounds. Because our couch is pushed right up against the wall, so currently I have the surrounds sitting on matching shelves that are on either side of the couch, pointing at the listener on the couch. I've used airplay to try make up for the fact the speakers are not behind the listener.On top of the shelves for the 300s is where I would put them. There would be the clearance above the speaker required with a straight line to the ceiling, and they would be clear on either side of pointing straight away from the wallIf I got era 300s, which way would be best to position them? If I point them at the listener, the side firing dri

Hi all, first I’m so glad I found this forum, it’s helped me learn some basics. I’m buying a new house and plan to design out a Ubiquiti Unifi network - so I’m prepared/ready to run ethernet to the ceiling or wall of many rooms just for access points already.  With that, I am not sure if Sonos makes the most sense or something else (and what else, I have no idea!).  However, I believe my wifi network would be capable of handling the Sonos load - though if I’m already running ethernet I may prefer to hardwire sonos speakers anyway…  (by the way I assume there are no POE sonos speakers?) I require at least “good” quality with good bass, I don’t need the most insane speaker quality ever, and don’t really care about high fidelity or lossless playback although I’d take it (I understand sonos doesn’t accommodate, that’s fine).  Most of all ease of use for my wife is important =). We are spotify users 99% of the time, and home theater. With that said, I expect speakers in these locations:Kitc

Not sure how unusual a use case this is, but we have  two sonos arc, one in our media room with the projector and one in the main living room under the TV, next to the garden. We use them separately for watching movies locally to the room.When we are watching movies on the TV we want dolby atmos sound output only from the arc mounted under the TV.  When we want to entertain guests at a party, we instead want to use the arc for playing our Spotify playlists, while also having it somehow paired with outdoor speakers that play the same music outdoors in sync with the arc indoors.What product would make sense to do this, and, can the sonos accommodate this somewhat quirky use case? We would prefer to not buy an amp and passive speakers, but rather plug one or two wireless sonos speakers of some kind into the power outlet outdoors that already exist under the patio cover, and keep them permanently there.  Rain and sun would not reach them.We only want it to play whatever the arc plays when

Hi Guys, could you share with me your opinions please. :)I am new to Sonos system and never own any Sonos product before.With the main aim of watching Atmos movies, I have recently tested two similar setups in the shop, with only difference being soundbar itself. Arc+ Sub Mini + 2xEra300 as surround. Beam Gen 2 + Sub Mini + 2xEra300 as surround. I found Atmos movie was most amazing to me when two Era300s are involved, it's really spacious. However, I have also noticed that 2xEra300 would somehow "in a good way outshine but not overwhelm" the soundbar completely, both Arc and Beam Gen2, during my testing session.I understand that a typical HT system is kind of a front focused setup, with a-much-more-powerful soundbar in front of you, and "two-relatively-weaker/smaller" surround speaker at the back, eg Samsung Q990, Bose 900 and JBL bar etc. But Era300s as surround seems completely overthrown this principle, making Front/RL/RR equally weighted. In fact, I couldn't tell the difference b

Hi!I recently deleted my Music Library settings on the Sonos app on my Windows PC because of a change of USB drive.Now I cannot add my music files back because, although I can browse to the folder in Windows File Explorer and I can see the music folders on the USB drive, the OK button is greyed out in the Sonos app and I cannot select that location.If I plug the same USB drive directly into my Windows PC, the app is happy to accept it.Any help you can offer to a very inexperienced user would be greatly appreciated.

Hello Everyone,The following is what I have in mind and I’m not sure if these are possible. Set Up 1: (2.2)Sound Source: PCType of Media: YouTube Videos or Streaming Movies or Streaming MusicFront: Pair of Five or Pair of Era 300Sub: Dual Sub (Gen 3) Set Up 2: (2.2)Sound Source: Android MobileType of Media: Streaming MusicFront: Pair of Five or Pair of Era 300Sub: Dual Sub (Gen 3) Set Up 3: (5.2)Sound Source: TV + NVidia ShieldType of Media: YouTube Videos or Streaming Movies or Streaming MusicFront Surround: Pair of Five or Pair of Era 300 (Not interested in Sound Bar)Front Center: One Five or One Era 300 (Not interested in Sound Bar)Rear Surround: Pair of Five or Pair of Era 300Sub: Dual Sub (Gen 3) In the above which setup is possible? Do I need additional equipment? Thanks in advance!

Hello everyone, I want to install a  Sonos system at home, my idea is to install 3 sonos amp, i Will conect them wired to a not gestionable swicht next to my router.My doubt is related With  the WiFi conexión, i have at home 3 diferent acces points around home same Id and password also in range in the main network, Will the App work, do i have to make am especific configuración of my network.

I moved to a new house with an existing Sonos soundbar and an Sub Woofer that was connected to a smart home system (i could not set up Sonos System by myself yet) the house has built in speakers with an 5 different zones (10 cables). Is there a Sonos Amp I can get to connect these cables and the existing speakers to be controlled by the Sonos App? it seems all the amps only connect one physical output.

Bonjour,Pouvons-nous avoir deux comptes séparés sur un seul WIFISalutations 

As a loyal Sonos consumer, beta tester and unofficial sales rep over the last 15 years, I have maintained that SonosNet had been, until now, one of the top reasons I recommend the brand. In a world full of poor ISP routers, mesh networks, and increased messy wifi poloution, having a dedicated music network has proven time and time gain to be an incredible, reliable and unique consumer rewarding technology. With the introduction of the Eras I got excited to rotate in some new upgrades. First in the door was a couple Era 300s. First step was to start some side by side comparisons. Play ones in the bathrooms first.  In bathroom #1 the first era wouldn’t stay available in the app, so on to era 300 #2 in bathroom #1, same issue. It was strange as the One has worked no problem in there for years. I took the usual trouble shooting step and nothing helped. On the bathroom #2 which also has had and One in it for years without issues. Same problem Era 300s won’t stay available in app and then go

We have had an Arc SL for several months. Once it got warmer, and our central AC unit started kicking on, we noticed that the sound would cut out any time the AC came on. Facts from testing: source doesn’t matter; TV, appleTV, AirPlay from phones, even if that’s all off and Sonos Radio is playing. If the AC kicks on, the if the TV is on we see the volume drop to 0. Wait 10-15 seconds, and we can turn it back up. If airplay, the audio stops and it looks like it’s disconnected from the source. If Sonos radio, the song just stops and volume has dropped.    We thought it might be a signal from the central AC (ie wireless signal/interference from the thermostat), but we had the whole unit and thermostat replaced 3 days ago (yay for AC breaking in the middle of the summer) and it’s still happening, even with the new old-school wired thermostat.    I’ve connected the Sonos power to an external battery, and it happens with that, too (ie isn’t subject to power surge from the AC). thoughts?

Hi all,I am running a playbase with 2 1s as surround with a mid-tier 4 year old Samsung tv. I’d love to be able to watch bluerays and dvds on my setup, but in the past it has seemed to be impossible to do.Does anyone know of a blueray player that would allow me to do this? Ideally I’d be able to watch with DTS or DD, but really anything that would give me DD or something resembling surround sound when I do it would do.Thanks

I have a broken beam gen1 Sonos have agreed to replace.  Will they replace with a gen 2?

Today there was an issue with The Sonos BBC Sounds service, the App threw an error station not available. I see that there was a status post on status.sonos.com. This shows all the services and status of all services.I’m thinking could this be intelligently integrated in the App?eg I try to play something on a Music service, it fails. The error provides a link to status.sonos.com for that specific service if there is an outage at the time the user is trying to play service.Only link if there is an error playing and there is also a known outage.Could avoid customer frustration disabling services / re enabling services, support calls etc.

Where can I download S2 software  for my Sonos One, iPhone 13 ProMax? The App store for iPhone list to many options.Bob

I am about to replace a Bose Home Speaker 500 with Sonos. And here begin all my doubts...I live in a studio of 30 square meters and I use the speaker to listen to music mainly. I give importance to bass, although I don't have the budget for a Sub Mini yet.With a budget of around 500/600 Euros, I have the doubt of whether to start buying a Sonos Era 300 or two Sonos Era 100. For comfort and space at home, a single Sonos Era 300 is better for me today, but I want to invest in a Sonos system that is worth expanding in the future.I'm not the first person to ask about this, but I'm not clear on the answers. Maybe it's better to buy a single Era 300 and invest in a few years in a [second Era 300] instead of buying [two Era 100s today + Beam (2nd Gen) in the future]?Thank you!

I like classical music and am used to a short silence between tracks but Sonos seems to merge each track with the end of the previous track.  How can I make a gap between tracks?  I have Sonos Play 5 speakers but feel this is an issue in the software.

Is it possible to add a Sonos Roam to multiple Sonos WiFi systems?I recently purchased a Roam and took it with me on a road trip. My in-laws have a Sonos system and I wanted to add my Roam to their system so I could get all of the benefits of using Roam over WiFi instead of Bluetooth. However, the only way I could get the Roam to connect to their system was to reset it to factory and set up the Roam as a new speaker in their Sonos system. When I came home I had to repeat the process by resetting to factory and adding it back to my Sonos system.The feature I’d love to see is the ability to add a Roam to a second Sonos system over WiFi without having to remove it from an existing Sonos system. Ideally, after initial setup, the switch between Sonos systems would be done automatically based upon the connected WiFi network.

So my sonos playlists keep randomly disappearing for days then reappearing. Then having got fed up today I did a lot of googling and found a workaround in this forum. This happens at the same time on all control remotes - 2 iPhones and 2 iPads.I followed the suggestion of going for sonos radio, learn more - just on one remote app. Then go back to home Menlo and behold all playlists appeared on ALL devices!!!!I have a sonos 3 as my control direct connect device….clearly a ‘hub’ software problem. Been there for more than 2 years now… please read this and figure it out please. 

Bonjour - le sujet a deja été adressé mais j’aimerai avoir votre avis sur la connectivité entre la barre de son ARC et un video projecteur en provenant de Chine (Fengmi 2C) disposant des prises suivantes : 3 prises HDMI dont 1 ARC (et non eARC) configurables en 1.4 ou 2.0, 1 prise USB 3.0, 1 entrée réseau, 2 prises audio (IN et OUT) et une Spdif. ca devrait fonctionner? merci par avance pour vos retours- nicolas

I have just moved into a house that has some sonos speakers in the ceiling hard wired to a legacy amp. we have got them up and running using the S1 app but after a while realised one of the pair is playing very softly and tinny. I have swapped cables at the amp end and there is no change so assume it is to do with the speaker. the wiring to that looks on so what might the issue be?

The station “61 Blues” is connecting vie radio.net with Sonos, showing “On now” and title of played song.But no sound to hear!!!What can I do or where can I stream “61 Blues” station in Sonos. I already reinstalled radio.net service. And the station is running well in the internet!Thanks for your supportRudolf