Spaces & Setups

HiJust checking to see if there are issues with reliabilityOver the years Ive built up a fair sonos system spending approx £2600 and then an additional £800+ on replacing faulty equipment.So the connect module fails once again this is the second time, the most annoying bit is its the least used of all the kit.So contact sonos and share my concern about yet again having to lay out money on a piece of kit hardly used and being replaced for third time.So I get an offer of 30% off, dont think so as I can get this already in trade up, then a 50%.After considering decided to decline and look at other manufacturers, its a shame as originally the sonos technology was great but then their disaster of a decision to stop supporting product, the failure of the connect and poor customer service was the final straw

Hi thereif you’re going to sell Sonos Ports to be used as line in only options for $600 you need to be able to turn it off on the list of rooms because it’s completely unnecessary and ruins the experience. Please make this a feature as it really is disappointing given how expensive it is to use the port as a line in option that the interface is not adjustable accordingly. Thank you alternatively sell a cheap line in option that won’t appear in the list of rooms and I’m sure you’ll have many many many many more happy customers.

Hi. I’m having issues with Beam’s IR sensor where it will stop responding to Sky remote via IR. This issue was only fixed with a power cycle. It followed the same pattern. Would work perfectly and then just stop responding after a week or so. I’ve tried all usual fixes and just gave up. Today I’ve updated the firmware to 13.2 and it’s working again. Anyone know of this issue is included in the update? TIA

J’ai acheté le dernier Fleuron de Samsung , Une 75q950t . La télé comporte 8 hauts parleurs directionnel . Sonos est branché en optique  et le son de la télé ne fonctionne pas en même temps.Le son sort uniquement du systéme du sonos. Je suis déçu d avoir faire le choix de sonos qui est top et devoir acheter un matériel samsung pour utiliser le son de ma télé. Si quelqu ‘un a une solution ou sonos fait l effort de plancher dessus je suis preneur. LB

My main gripe is that 90% of the time I go to tap on the speaker icon to change the volume, the app opens unintentionally because the speaker is too small.So, I suggest to change the hotspot area so that anywhere in the green area will open the quick access volume control. Maybe this could also be extended so that only the blue area opens the app, pink are back/stop/ffwd and yellow is room selection. Tapping in the area outside any of these will just be a dead zone.Please see my crude illustration…  

So... I were recently at a Sonos reseller trying to decide between the Sonos amp and the new bluesound powernode (2021 model)) to power my triangle comete 40th anniversary edition speakers (sensitivity at 90).According to the salesman I should go for the new powernode (80W rms) as it's more powerful than the Sonos amp.I wonder if it's true. I thought that the amp is 125w rms but this isn't stated clearly in the product page. How does Sonos measure the amp's power?Who should I trust?

Spatial Audio/Dolby Atmos music is now available on Apple Music through the Apple TV 4K. It’s exciting to see more streaming services adopt these higher resolution audio formats.To play Atmos music through the Arc, be sure to have a TV with HDMI eARC or an HDFury Arcana and tvOS 14.6 installed. On the Apple TV 4K (1st Gen) model, go to Settings > Apps > Music and set Dolby Atmos to Automatic and Audio Quality to Lossless.Enjoy!

I have a Sonos Five, a Beam, a roam, and a borrowed play:1 I'm looking to create a setup for watching music videos, I don't really watch too many movies. r I would like to widen the sound stage and get maximum flexibility. I would like it to be a mesh network if possible. Do I purchase? : Another Roam? This could be set up as a stereo pair and placed on either side of the play five or alternatively the Beam. No wires. Neat. Cost $299aud. Two Sonos Ones? This would allow surround sound but creates more power wires. Cost $398aud Another Five? Ultimate sound, but heavy, wired, and expensive. Cost $499aud I'm thinking of the Roam option. Any thoughts?

How the actual f**k can you discontinue services for people to simply stream music to overpricedhardware that they have purchased. The arrogance is unbelievable. Just let users stream from their devices to your devices. What a crock of s**t Sonos is. If you are a new user considering Sonos, go somewhere else. Their products suck.

Hey everyone.I have a lg oled55c6v TV, and just Got and PS5. Is it possible in someway to get atmos Sound through to my sonos setup?  It’s impossible with only the TV Since it does not support it, therefore i only get 5.1.  But is there a workaround for the ps5?

I am about to start with Sonos for the first time.  I have just ordered a Samsung Neo QLED 55” TV, which will be wall mounted with a Sonos ARC. My installer (who is independent of the shop I am buying from) recommend adding a Subwoofer - so I ordered a Sub Gen 3, but he said I would not need a pair of rear speakers.  I had been thinking of a pair of rear One SL’s. But given the installers comments, my wife will not agree to any rears now.My room is not large - the distance from the TV on the opposite wall to our sofa will be around 4m.  The width of the room is just under 5m.  Is there anyone out there who initially just had an ARC + Sub, who then subsequently added rears - to comment on what the impact was ?  It needs to be in the context of a similar room size - it is our small lounge, not a huge cinema room!Appreciate any thoughts.Many thanks Justin 

I have a home Sonos network with many Sonos products running on my home Wifi.  I have a camper with a SoHo router installed.  The idea is to take my cell hotspot or campground WiFi as as the WAN connection creating a local LAN in the camper.  This all works as it should except for Sonos.  It seems that only one of my Roams work and I can't create the stereo pair.  The 2 Roams work as a stereo pair in the house but not in the camper.  Any ideas. David

I’ve recently been turning my living room into a home cinema piece by piece, currently have the arc, 2 of the Sub gen 3  and 2 ones for my surround setup, also have 2 moves which I absolutely love.  going to upgrade to 2 fives for my surrounds, and putting the 2 Sonos 1 in my hallway and basement :) the sound quality is insane, the newly introduced Apple spatial audio works great with the Apple TV 4K  really impressed 

I have a Sonos Arc paired with 2 Play 5s … I also have a Gamut Dana subwoofer lying with me which I want to add to the setup … can I use the optical out of the Tv to connect the Gamut by using a 5.1 audio sound decoder converter to 5.1 ch analog audio ?

My Sonos Ark arrived today. I had some reservations but, it’s 2020 and I can’t believe how irritating this is.    2019 Vizio M Series Quantum (M658-G1) Apple TV 4K XBox One S    ATV - Supports Atmos  XBox - Supports Atmos  Vizio TV - Supports Atmos (with certain apps)    I’ve adjusted all the settings, tried different settings, and no matter what I do the Arc won’t do Atmos. The best I get is DD+ 5.1.   Apparently with Vudu I could Atmos strait from the TV app … but this is Canada. No Vudu.    So I have three atmos capable players. A new Atmos sound bar. My TV and Apple 4K are current models.    And yet… no Atmos. It’s ridiculous. Not sure to blame Vizio. Sonos. Apple…. between them they just don’t talk. 

As first revealed by yours truly 3 months ago, the IKEA Picture Frame speaker is available tomorrow. Review at https://www.theverge.com/22573890/ikea-sonos-symfonisk-picture-frame-speaker-reviewAnd before every starts moaning, it is of course S2-only.

When we built our home, Sonos was not around. I put in a distributed sound system by Russound. It consists of a multi-zone amplifier which feeds 6 zones. Each zone has a wall-mounted controller (on/off, volume and source) with in-ceiling speakers. To this system I connect my TV, dvd/cd player, Apple TV, speakers in various rooms…..10 speakers in total. we are renovating currently and it seems like a good time to make some changes.   I would like something that uses the speakers I have and the TV CD DVD inputs.  I was advised by a sound company that I could do all that I do now with a Sonos ampIt does not seem that that is correct. What would I need to get from Sonos to be able to use the in wall controllers, the in ceiling speakers, controls 6 zones, that I can connect the TV, CD/DVD, Apple TV to.   i appreciate the advise and your expertise.  Thank you in advance.   

As a music lover and ex-DJ the idea of having synchronised music around the home has always been a dream for me.Before Sonos I invested considerable time, effort and money into hardwiring speakers in all main reception rooms to achieve it, especially for parties. When Sonos arrived I bought in straight away - it seems like my dream had come true.Though I have had spells of reasonable performance a consistent theme has always been and still is regular drop outs of some sort or another.I have a total of 12 Sonos units deployed (and 4 others awaiting deployment) and have invested £1,000’s in Wi-Fi and other technical solutions / input only to find that a new front opens up with Sonos typically blaming something non-Sonos for the new problem.So - is Sonos still fit for purpose? (in the average modern home, given the proliferation of tech and Wi-Fi therein).

Hello i would like to discuss an idea that involves any music artist that uses monitors speakers. Im currently on a budget to find ways of finding great hardware speakers that work with mixing music through a DAW. I currently own a One SL and i am able to listen to my tracks through the sonos app thats connected with my sound cloud. I made a playlist to reference 1 song and comparing the mixes to my own songs. I feel that a solution would be made if sonos made a 2 ways speaker thats not wireless and is easier to connect to a computer to a usb mixer and xlr output to the product. This would help so much for me as an artist and for other artists and would be very competitive to many popular studio monitor speaker products. Thank you.

I am continually trying to improve my setup output and wondering if anything has changed as far as settings etc. Anyone have any ideas on what Else I can do, I would appreciate it. Biggest issue is that I am still getting Multichannel LPCM 7.1 and Stereo PCM through ATV 4k on what should be DD for streaming. At least I do get some Atmos on Netflix, Apple TV and HBO Max  Also volume is really soft at like 70% it’s like about the same as 30% on my Beam. Note all hardware are latest updates.LG is set with hdmi for atv as bitstream, hdmi 2 for arc as pcm (default and can’t change), earc on, dolby atmos on, digital sound out pass through. 3.23.06 ATV 4k is set format 4k dolby vision, match content off, audio output tv speakers, audio format auto atmos available, audio mode auto.  14.6Arc is set as standard with no adjustments but with loudness and voice on. 13.1.4

I’m currently setting up roughly 1,500 square foot basement with 4 TV’s on north, south east and west walls.  I was thinking 4 SONOS Arc’s at each TV along with 1 sub for game time and music to keep the clean look and good sound throughout.  Anyone think this will work or should i switch some to play 5’s?I’m looking for recommendations if this will be okay for both music and TV.  Comments please….

I have a pair of Sonos One SL speakers; They are paired in my living room/kitchen area (same room 20 feet apart), and have a delay between them resulting in an echo or a “singing in a round” effect.I listen tonmusic less frequently now, it occurs intermittently and when it does I spend 15 minutes searching the internet, troubleshooting and searching for a solution before I give up and resign myself to a music-less sad life. It drives me crazy and makes me not want to buy another SONOS product. 

I recently purchased a SONY PS-LX310BT which says it has a pre-amp. Though when I set it to LINE and connect it to my port using the line in, and play it through either a beam or my Sonos One the volume allows me to adjust it though it doesn’t get very loud. I understand what a pre-amp does, though would it work to add an external pre-amp to boost the sound of the turntable ?  

Hi All,I love the SONOS setup I have setup in my workplace. I have 4 placed around a medium sized office, and it provides great music at low volumes around the office. I have curated some Spotify playlists to play throughout the day too, which added to the experience. I attached my Spotify account to my SONOS account and it’s seamless. Here’s my question. I have each playlist set as an alarm on the SONOS system to change throughout the day and stop at closing. There are plenty of songs on each playlist to take up the amount of time each playlist runs + more to give some variety each day. But, the same songs end up playing at the same time each day. I have the Shuffle Music setting ON for each of the alarms and it still does it.  Is there a better way to set this up than using alarms or am I missing a step in getting it to actually shuffle the music?

I and many others are very frustrated that I can no longer have full control of the sonos app in windows 10.Please tell me how to restore this functionality or how to work around this issue.Thanks