Spaces & Setups

I have had trouble getting my Sonos system to work for the past few months, since installing an Eero WiFi system, and I wanted to share what I learned so that I help others avoid the headaches and hassle. The problem: After installing a network of Eero WiFi devices (three eero Pro devices and one eero Beacon extender), my Sonos system stopped working reliably (would not connect, drop devices, etc.). I tried restarting, reinstalling units, etc., etc., without success. The solution: Over the past two weeks, I have read a number of posts on this Sonos support site that helped me get the system working again today. Here is what I did and some comments on my system: Enabled "Bridge Mode" on our Xfinity Wireless Gateway device -- got instructions on how to do so on the Comcast website (need to log in from your internet browser and follow a few steps) Connected the eero Pro device that was indicated as the "gateway" (was the only device that my eero app showed as being the "gateway") w

I do not want surround sound. I want great quality audio found on Sonos app. My living room/dining room is 30 x15, Does one speaker fill my space adequately or do I need two?Is the 100 sufficient or should I purchase the 300.   

Hi,I would love my Sonos to start playing when I enter my bathroom. Is there any easy integration with motion detectors, that can trigger/ stopp Sonos PlayOne?Thanks a million.Leif

I had one Era300 speakers for past 6 months. Never used the Sonos App. Worked great. Decided to enhance the sound experience and bought another one last week. To pair the speakers had to use the Sonos App, it all seemed to work perfectly BUT since then it's been nothing but an annoyance! Sound switches from left to right, sometimes doesn't play any sound at all, sometimes can't even connect. Both speakers are great when on the rare occassion it works properly 2-3 minutes then switches from speaker to speaker again.I've been reading about complications with people trying to connect to other devices and wifi. Read about factory reset and all the info when it helps and when it doesn't. My golly so many issues and complications, what happened to plug in and play?I just want two speakers that work consistently but these Sonos App seems to be having handshaking problems between wifi, speakers and the Sonos App itself. A shame the Sonos App complications makes a great product into an intense

Is it me or is Sonos integration within Homekit just sad/stupid? I can’t really do much in Homekit (except turn it on/off) with Sonos. I can’t control it or even simply see what’s playing. I can’t set an alarm in Homekit and tell Sonos what to play for the alarm (a Spotify playlist for example) so adding it to a scene is useless. It’ll just resume what was last playing in the Sonos app which is stupid. What I listen to at night is vastly different from what I want to wake up to.  Even when I Airplay to the speaker from my laptop that doesn’t even register as playing anything in Homekit. It’s almost as if it’s just a placeholder in the HK app so I don’t understand why it’s there taking up space. Am I wrong? As solid as the Sonos app is the way it works with Homekit is pretty bad. I have a fully updated Sonos One FYI and a fully updated MBP. 

Good day Hi guys,I have a “problem”Have Beoplay A9 (5th GEN) and Sonos Port connected to it via ( RCA to USB-C A9 G5 does only have USB-C (dongle included))However I can not get the get the volume “up and down” to work correctly.I can pick line in on A9, but I can not control volume through Sonos app The volume is stuck at predefined level and I need to open up the B&O app to change the Volume!Is there a workaround? With hope of helpBWMr.B

need english instructions

This topic is discussed four months ago for new feature request. Not sure if any update now as I came across the same issue.Previously, I used to apple tv system with 4-6 homepod mini speakers in multiple locations,  i could volume up/down all speakers by one tv/chromecast/apple tv remote at the same time.After upgrade to Sonos system, the tv/ chromecast remote now can only control soundbar & surround speakers but not the others, it’s quite inconvenient that i need to open apps everytime to adjust volume if i go to somewhere for while and again after i return.Hopefully, Sonos can upgrade the system like Apple TV to let user control all speakers by one remote.   

*** Update - its connected *** Hello,I have been experiencing continuous drop outs when trying to listen to my Sonos Roam. I read that I needed to connect to 2.4 instead of 5g. So I reset it while I temporarily disabled the 5g band.How do I now reconnect it to my WIFI? I’ve reconnected my iPhone to WIFI so it's (presumably on 2.4). Opened the SONOS app which helpfully tells me that the roam is not found and to ensure it's connected to WIFI. But that is what I am trying to do.How do I get the thing back onto my WIFI?The LED on the Roam is flashing green.

Is it possible to make my Echo Show play the same song as my Sonos speaker? I already set it up so that the Echo Show can play songs on Sonos with voice control. 

I am importing my music library from an external hard drive. For some reason, it maxes out and I get a message to clear or delete playlists. I then realized that the system is creating an automatic imported playlist on SOME of my imported library - but not all. I think SONOS is reading the playlist tunes and double counting the songs and then it creates the limit of items i can add. One - why is this happening. I called and spoke to a SONOS rep and was given some crap about iTunes. This is not an iTunes issue. iTunes isn’t even loaded on my laptop and this is music i downloaded or burned over the years. two - can i create more than one library to see if this can be avoided? I have most of my music transferred but it caps out for what I believe is this imported playlist issue  

Hi all. First post after doing a lot research putting a theater sound system together. So far I will be doing an Arc and Sub. Unfortunately, due to my recroom design I will be using the Sonos 8” in-ceiling Architecture speakers and Amp for surrounds as opposed to the Era300’s. My question is in regards to the Sonos Architecture installation manual. It states that adding an additional set of in-ceiling Architectural speakers will yield 7.1. Being an actual Sonos manual, can anyone confirm if this in fact the case and see any benefit from adding an additional set of speakers in the ceiling as described in the diagram (Fig. 3)? https://images-na.ssl-images-amazon.com/images/I/91d-oaAeSPL.pdf#:~:text=Place%20the%20left%20and%20right%20speakers%20anywhere%20from,listening%20position%20will%20help%20maximize%20the%20stereo%20soundstage.

I recently moved and need to add more speakers to my Sonos system due to some differences between the two houses. For example, I’m used to having in-ceiling speakers in the living room, but this is not possible in the new house so I had to use in-wall speakers. I’ve attached a drawing of the main room (~800 sf including the living room, dining room, and kitchen) that includes the placement of my current components. I have a Frame TV with in-wall speakers placed low on the same wall. I was having a hard time hearing the TV when I sat in some areas of the living room so I put a Play: 1 in the corner with my Sub as marked. I was also trying to balance the sound of music, which was sounding one-sided given the placement of the in-wall speakers, throughout the room. The Play doesn’t seem to produce adequate sound for the room so I want *one* new speaker where the Play is now and don’t know the best option. I’m also considering putting a Move 2 in the area noted. I would be using the Move fo

Hi everyone, I am renovating my retirement home and hope to get a simple to use, fuss-free all in one system to watch TV, movies, listen to music. Currently, using Roon+Qobuz+QQmusic. May use Apple Music.The overall design was made based on the idea of using a full set of SONOS system to pair with a 75” TV, compromising of the following:Sonos Arc Sonos Sub G3 x 1 Sonos Era 300 (pair)Have 2 considerations in placing the era300 (position 1 in orange on two ends of the side boards and position 2 in pink at the rear of the sofa set). Illustration of layout as shown below. May place a turntable behind the sofa set on the side table to link to the Sonos system wirelessly.I am inclining more towards placing the Era300 at position 1 as i hope it will cover the dining area when listening to music. However I am unsure if this can be done well. Auditioned this set up earlier this week based on position 2 (at the authorised dealer in South East Asia). It sounded good in terms of movies, capturing

Hola! Hay alguien con este problema?He conectado la barra al TV por el puerto HDMI ARC, he configurado el TV en configuración experta "Modo HDMI-eARC = Automatico" y he activado compatibilidad con Dolby Atmos". Formato de audio de salida Automático. Tambien he habilitado el protocolo Anynet+(HDMI-CEC) A traves de la app de netflix en el TV consigo ver el simbolo de dolby atmos en las descrippciones de las peliculas. Tengo el plan UHD de netflix. Cuando inicio la pelicula, con la pista de àudio dolby atmos, en la app de sonos me dice q estoy reproduciendo “ dolby multicanal pcm 5.1” y no me aparece Nada de Dolby atmos” Alguien que haya podido solucionar el problema??Gracias!!!

Subject kinda sums it up. I have beam gen2 + sub mini and 2 era 100’s for surround. I am loving it. I was just curious if there is a quality difference playing spotify via my apple tv spotify app or changing from tv to music on my sonos app and listen spotify via sonos app? Thanks

This hasn't been a issue in the past but ever since I upgraded my LG C2 to new OS it is not a problem. Now with Playstation 5 not even powered on, if the HDMI is plugged in for Playstation my Sonos drops for the TV. Making me have to set up tv again. I am going upload my logs and see if I can get some help. 

Hi therewe have recently moved house and the new house has a Sonos connect, third party amp, 4 internal speakers, and 2 external speakers.. all hard wired to the amp.we have been kicked out of the login and have set it up new but now not all speakers are working, even though we haven’t touched anything apart from the buttons on the Sonos connect (so no cable issues). Previously the internal speakers were “one group” and external speakers were “one group”. I’ve googled so much and just cannot figure out how to fix this. can anyone provide some advice, please?  thanksLisa

I have read that the Brennan B3 cd player is the “only” CD player that connects seamlessly to the Sonos era 300.  Can you verify?  I just bought the ERA 300 and connects to my iphone perfectly. But i would like to play my CDs wirelessly and “cast” to my new speaker.  What CD players will work without all the hassles and complications i have been reading about on your forums.. yikes, spent $500 euros. Help!

Hey. I am looking to purchase speakers purely for music. I understand Five’s are the best for music but my concern is with the Five’s being at the end of their lifespan and likely getting replaced soon, would it be better to purchase the era 300’s which are future proof? I have a small living room in an apartment with an arc + sub but i want to use the speakers for music. My biggest concern is purchasing the Five’s now nearly 5 years into their run and then an era 500s release within a year. 

Hi, I have a Sonos roam with a Submini and I would like to pair as rear speaker 2 Sonos Era300. It will be an overkill? Thank you.

My Sonos system won't play music because it is "Unable to play 'song' - connot connect to //[server name] because the server cannot be found." I have just updated my BT Router - I am based in the UK. Any ideas?

I’ve tried adding Rayo to my services on Sonos, to replace Planet Radio. I just get the message saying Check your network connection - if that’s ok try later (paraphrased). My network connection is fine and I can add other services.I have checked my location is Uk in my account. Also did the thing where you choose another country check for updates, change back, check for updates again, restarted, everything.

After a long day of trying to figure out why my Sonos Sub Gen3 was not connecting to my system, I eventually got on the phone with Sonos and they informed me my (very expensive) sub is not compatible with my SAX router from spectrum. So if youre like me and you are having issues connecting your sub to your system, check your router model and if you see SAX on it, they dont like each other. But Sonos is gracious enough to process a return for me so thats fine. But I am trying one more thing before I return it and I will update this thread if it does indeed work. They said the workaround is to connect it wired but unfortunately, where the sub is and where my router lives is just too far to connect that way. So I am ordering a wifi extender with an ethernet port built in. I will see if the one I get does help. It should be here in 2 days. If it doesnt work, Ill return both of them. Either way Ill let you guys know if this was a good workaround and what model ext i ordered.

Hi there. Can I connect the Pro-Ject Debut Carbon Sonos Ed. turntable to a conventional, non Sonos amplifier? C