Contributor II

Answered

downgrade from Arc to Beam

7 replies
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Is it possible to downgrade from an Arc to ex Beam in Sonos upgrade program?

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SchlumpfAnswer

Virtuoso

@DavidLohmann

Sorry, I don’t understand your question at all. Can you please specify what your intention is?

Upgrade program is a sales program that offers up to 30% discount on a new device if you own one of the supported older devices.
Feel free to change your Arc to a Beam, but that won’t belong to upgrade program in any aspect.

Ralf

SchlumpfAnswer

Virtuoso

@DavidLohmann

Sorry, I don’t understand your question at all. Can you please specify what your intention is?

Upgrade program is a sales program that offers up to 30% discount on a new device if you own one of the supported older devices.
Feel free to change your Arc to a Beam, but that won’t belong to upgrade program in any aspect.

Ralf

N

nik9669a

Senior Virtuoso

If you have kit that gives you credit, you can use it towards whatever speaker(s) you want. You also get to keep the “upgraded” item, unless you specifically want to return it.

D

DavidLohmannAuthor

Contributor II

@DavidLohmann

Sorry, I don’t understand your question at all. Can you please specify what your intention is?

Upgrade program is a sales program that offers up to 30% discount on a new device if you own one of the supported older devices.
Feel free to change your Arc to a Beam, but that won’t belong to upgrade program in any aspect.

You just answered my question. It is not possible to downgrade from say an arc to a beam.

106rallye

In other words, Sonos has not deemed the Arc old enough to get you a discount…..

buzz

Grand Maestro

Refurbished BEAMS may be available.

D

DavidLohmannAuthor

Contributor II

I am trying to buy refurbished Beam, but no one is available at the moment.

Corry P

Sonos Staff

Hi @DavidLohmann

Welcome to the Sonos Community!

If you’re looking for refurbished kit, you may want to try our official eBay stores:

Americas:

eBay US: https://www.ebay.com/str/sonosofficial

eBay Canada: https://www.ebay.com/str/iinncc

Europe:

eBay DE: https://www.ebay.de/str/sonosofficialstore

eBay IT: https://www.ebay.it/str/sonositalianegozioufficiale

eBay FR: https://www.ebay.fr/str/sonoseu0

eBay ES: https://www.ebay.es/str/sonosespanatiendaoficial

eBay UK: https://www.ebay.co.uk/str/sonosukofficialstore

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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