Portable speakers

Reports on Reddit suggest that new Roam SL speakers will not work at all out of the box because they are not compatible with the new app.Is this true? Is Sonos actually selling brand-new bricks?https://www.reddit.com/r/sonos/comments/1cy2cda/comment/l58faas/ 

Move 1 is 4 years old.  New battery last week - orange light flashing - not chargingtried to phone Sonos - 2 hours on the phone - all busy

This is utter garbage.I’ve spent £1000s on Sonos and I’ve got a Move that’s a few years old, gets occasional usage. Was working fine, plenty of battery, next day totally dead. I get a solid orange light on the charge indicator and nothing else.I can’t reset it, I can’t charge it. I can’t email support for help. 

My Sonos Move won’t turn on.  It’s charged.  The audio microphone is on but I haven’t set up audio. 

HiI have an issue which I can’t seem to rectify despite all the solutions I’ve tried.Basically, My devices are using wifi and I would like to have both the Beam and Roam playing at the same time so that I can take the Roam to another room or even outside and still listen to anything being played.However, when the Roam is powered on, it picks up what is being played on the Beam but then the Beam cuts out. Similarly when I power off the Roam, the Beam comes back into play.I can’t get the two to play simultaneously.I have changed my network recently, and all the devices are attached to the same network.I’m not yet too familiar with my fairly new Sonos setup and am guessing that the solution might be quite simple, but I am having problems trying to get these working together.Has anyone had a similar issue please ?

I just got a Roam mostly for use in the bathroom. I also have an automation system (homey) that can control my Sonos speakers. Unfortunately that doesn’t work when the roam is in Sleep mode. It would be great if you could set a time at which the roam Automatically wakes up. That way I could make sure I have some nice music playing when i get in the shower. 

I can’t figure out how to play a video such as YouTube or Netflix on my phone and connect to Sonos move for sound .  Both are on same WiFi. Do I have to use blue tooth and if so how ? No blue tooth button on the Sonos move.  Help 

Hi allI have two Sonos Moves. I have them in a stereo pair. They sound good to me 😍 but I have battery anxiety at times. I'd be tempted to upgrade to a pair of Move 2s if they sounded noticeably better in a stereo pair and they have the better battery.I know a single Move 2 sounds better than a single Move 1 because it is stereo by itself, but when in a pair does that improvement still apply? I.e., do two single stereo speakers in a stereo pair sound better than two mono speakers in stereo pair?My wallet needs to know! Thanks

My Sonos move has just frozen. It shows that power is on, or at least the microphone light is on, but it doesn’t do anything at all no matter what buttons I type, etc. and it does not show up anymore on my Bluetooth screen. It is like it needs a hard reset  but I don’t see anything about doing a hard reset inthe instructions. Anybody have something like this happen to them?

I have two Sonos Roams (God know why I bought a second one).  One is a replacement for a replacement and has never worked properly - doesn’t respond to Alexa and keeps falling off the network and this was before the new app.  The 2nd Roam I have has been working well but since I have upgraded to the new app it falls off the system once or twice a day and with the new app you can’t even see it on the system whereas with the old app you can see which Sonos’ are offline.  I also have 4 x Play1 and they seem to work with the new app.  The new app is awful to use I find it really difficult.I’m sooooo fed up I’m probably going to buy an echo speaker/google assistant or even a macpod as I need a smartspeaker in my kitchen and am loathe to purchase Sonos.l

Bonjour, depuis la mise à jour de Sonos, impossible de coupler mon Sonos Roam avec un autre appareil Sonos. Quand je tente de le faire un petit message me dit que c’est impossible et me demande de recommencer plus tard.Merci de votre soutien Moderator Edit: Google Translate- Hello, since the Sonos update, it is impossible to pair my Sonos Roam with another Sonos device. When I try to do it a little message tells me that it is impossible and asks me to start again later.Thank you for your support

I have updated to the new app, than bought a Sonos move for my terrace : the app sees the product and interact with it but it finally does not allow to add it to my system ! So I spent 400E for a brick !Please fix this or give access to the old app , as I understood from your support that this is a known new app issue ! Ridiculous ! 

power won't come on. plugged in 

Pour chaque nouvelle connexion , obligé de relancer le mobile : message "problème de connexion " toutes les mises à jour dont bien faites  Moderator Note - Translation by Google:For each new connection, you have to restart the mobile: “connection problem” message, all updates done well

My Roam no longer works with the new app. It seems to find it, then says it needs to be fixed. The fix never works. So basically my roam is useless 

Cannot connect my Sonos move

Can someone help me? I have a new MOVE and it took be half a day to even get it to be recognized but the SONOS app. Not it says it isn’t registered and has “fix it” underneath but when I try to tap it, “fix it” greys out but doesnt do anything. Yes. My WiFi is connected. No it isn’t a new network. YES I have rebooted several times. Turned off my phone. Turned on my phone. Turned off the Sonos. Turned on the Sonos.   SONOS TEAM…. Do better. My husband and I have had our products for over 7 years without issue. WHAT CHANGED? Please undo it. 

I have the new SONOS app with latest update and firmware.Tried to pair a SONOS Roam over a couple of days and, whilst the system does recognise it, it does not pair via the audio chimes.  The app requests a PIN from the base of the Roam which did work.I regularly move the Roam between two different locations (it is called the “Roam” after all) and have to factory reset it each time and re-pair.  Please fix.

Hi there! I was so excited to get a Roam SL for my birthday and we spent hours troubleshooting how to connect the damn thing. It’s a total bust, the setup process in the app keeps failing every single time and the speaker is useless until it connects to the app.  We've never had a Sonos product so this isn’t exactly the welcome wagon we were expecting. Might have to return it and keep using JBL who hasn’t let us down yet.  Any thoughts or recommendations?

I have a Sonos roam which I connect by Bluetooth to a Sony turntable. When I attempt to add my pair of Sonos ones the connection disappears. Any ideas?

Anyone having this issue and found a solution?have tried resetting and restarting everything. All my old units work fine.have heard it is the new app having a bug- cannot make it work with my wife’s probably too old app eitherreally frustrating 

Should my Sonos move not hold a charge even if it is not stored on the charging stand?it is 3 years old.

Recently my Sonos Roam stopped connecting to Bluetooth.  I followed the Mad Hatter (like Alice) down the hole, and had to:factory reset my Sonos speaker, Update the Sonos App on both my iPad, and iPhone Split my WiFi network (to leave a 2.4Ghz band open), and Try (dozens of times) to relink the Sonos speaker to the app (because, of course, The Sonos product will not allow Bluetooth access without being linked to Sonos App).But Sonos App will only partially recognise the roam product, it gets this far: Then it is not in System tab, nor is it in System tab  after turning Roam Off/On;Now this morning, (trying again), I get this message: Yet, following the rabbit hole further, not surprisingly, SONOS already has access! SONOS already has access!!!!Please help!!!

I have only routed the same wifi router used for several years to new Starlink antenna.it should not change any of the settings as it’s the same wifi I’ve used for years prior but had to change server to Starlink.at one point I received music through the speakers but I get a message that it cannot find my wifi. Internet works well through this wifi. I am at a lossthank youcCoffey

J’ai un message indiquant qu’un problème est survenu  lors de l’ajout de mon sonos roam à mon système alors que j’ai déjà des enceintes Mobe connectées. Impossible de résoudre le problème malgré la reconfiguration de la sonos roam. Que faire ? Moderator edit:Google Translate-I have a message indicating that there was a problem adding my sonos roam to my system even though I already have Mobe speakers connected. Unable to resolve the problem despite reconfiguring the Sonos Roam. What to do ?