Get help with your Sonos Roam, and Sonos Move
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Can you connect 2x Move portable speakers to an iPhone and stream music to both via bluetooth? I have a Move and consider to add Move 2. I'd like to stream to both simultaneously
I have 3 Roams, all purchased around when the product was first released. One is my go to for out of the house, but the other 2 never leave the house. They all stopped working within a couple of weeks of each other. The orange charging light comes on, but I can’t get them on. I’ve tried the 12 second thing and the factory reset buttons, nothing seems to work. Please help.
Has anyone else’s Move portable speaker stopped working after 2 years use? Wondering if it’s worth spending money on a new one?
Can I use Roam to pair with Ray
Can the Roam charge wireless via the charging base with the Otterbox case in situ ?
For whatever reason. Every time I unplug the charging base for my Move, Alexa will stop responding to voice commands.I’ve tried removing and and readding Alexa in both the Sonos and Alexa apps. This has worked before but now I’m getting an error message when trying to readd Sonos in the Alexa app.Is this a new issue or an ongoing one?
I just got a new move one because my other one was broken from you guys and now with the new app I cannot play any of my radio stations like BBC radio 1 if I ask Alexa to play it via the Sonos
I can’t connect my Sonos move with the new app. It keeps asking me to sign in as the system owner. Please help
I’ve updated appI’ve disconnected and reconnected Amazon musicwhatever I do I get the same message ‘sorry I’m having trouble playing the music’I’m going round the bend, please help
Hi, Since yesterday I cannt select my favorite radiostation in the Sonos app (Q Music), other stations are working well (Sonos Roam). I have removed the app and re-installed and it still doesn't work. No change in network or otherwise. What can I do?
Brand new move 2 not turning on
Reports on Reddit suggest that new Roam SL speakers will not work at all out of the box because they are not compatible with the new app.Is this true? Is Sonos actually selling brand-new bricks?https://www.reddit.com/r/sonos/comments/1cy2cda/comment/l58faas/
Move 1 is 4 years old. New battery last week - orange light flashing - not chargingtried to phone Sonos - 2 hours on the phone - all busy
This is utter garbage.I’ve spent £1000s on Sonos and I’ve got a Move that’s a few years old, gets occasional usage. Was working fine, plenty of battery, next day totally dead. I get a solid orange light on the charge indicator and nothing else.I can’t reset it, I can’t charge it. I can’t email support for help.
My Sonos Move won’t turn on. It’s charged. The audio microphone is on but I haven’t set up audio.
HiI have an issue which I can’t seem to rectify despite all the solutions I’ve tried.Basically, My devices are using wifi and I would like to have both the Beam and Roam playing at the same time so that I can take the Roam to another room or even outside and still listen to anything being played.However, when the Roam is powered on, it picks up what is being played on the Beam but then the Beam cuts out. Similarly when I power off the Roam, the Beam comes back into play.I can’t get the two to play simultaneously.I have changed my network recently, and all the devices are attached to the same network.I’m not yet too familiar with my fairly new Sonos setup and am guessing that the solution might be quite simple, but I am having problems trying to get these working together.Has anyone had a similar issue please ?
I just got a Roam mostly for use in the bathroom. I also have an automation system (homey) that can control my Sonos speakers. Unfortunately that doesn’t work when the roam is in Sleep mode. It would be great if you could set a time at which the roam Automatically wakes up. That way I could make sure I have some nice music playing when i get in the shower.
I can’t figure out how to play a video such as YouTube or Netflix on my phone and connect to Sonos move for sound . Both are on same WiFi. Do I have to use blue tooth and if so how ? No blue tooth button on the Sonos move. Help
Hi allI have two Sonos Moves. I have them in a stereo pair. They sound good to me 😍 but I have battery anxiety at times. I'd be tempted to upgrade to a pair of Move 2s if they sounded noticeably better in a stereo pair and they have the better battery.I know a single Move 2 sounds better than a single Move 1 because it is stereo by itself, but when in a pair does that improvement still apply? I.e., do two single stereo speakers in a stereo pair sound better than two mono speakers in stereo pair?My wallet needs to know! Thanks
My Sonos move has just frozen. It shows that power is on, or at least the microphone light is on, but it doesn’t do anything at all no matter what buttons I type, etc. and it does not show up anymore on my Bluetooth screen. It is like it needs a hard reset but I don’t see anything about doing a hard reset inthe instructions. Anybody have something like this happen to them?
I have two Sonos Roams (God know why I bought a second one). One is a replacement for a replacement and has never worked properly - doesn’t respond to Alexa and keeps falling off the network and this was before the new app. The 2nd Roam I have has been working well but since I have upgraded to the new app it falls off the system once or twice a day and with the new app you can’t even see it on the system whereas with the old app you can see which Sonos’ are offline. I also have 4 x Play1 and they seem to work with the new app. The new app is awful to use I find it really difficult.I’m sooooo fed up I’m probably going to buy an echo speaker/google assistant or even a macpod as I need a smartspeaker in my kitchen and am loathe to purchase Sonos.l
Bonjour, depuis la mise à jour de Sonos, impossible de coupler mon Sonos Roam avec un autre appareil Sonos. Quand je tente de le faire un petit message me dit que c’est impossible et me demande de recommencer plus tard.Merci de votre soutien Moderator Edit: Google Translate- Hello, since the Sonos update, it is impossible to pair my Sonos Roam with another Sonos device. When I try to do it a little message tells me that it is impossible and asks me to start again later.Thank you for your support
I have updated to the new app, than bought a Sonos move for my terrace : the app sees the product and interact with it but it finally does not allow to add it to my system ! So I spent 400E for a brick !Please fix this or give access to the old app , as I understood from your support that this is a known new app issue ! Ridiculous !
power won't come on. plugged in
Pour chaque nouvelle connexion , obligé de relancer le mobile : message "problème de connexion " toutes les mises à jour dont bien faites Moderator Note - Translation by Google:For each new connection, you have to restart the mobile: “connection problem” message, all updates done well
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