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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,277 Topics
  • 32,214 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6277 Topics
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GreekoContributor I
posted in Home theater
echo sub

Can you pair echo sub to sono's arc

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106rallye
1 year ago
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FoucContributor I
posted in Home theater
Sonos ARC

Bonjour,Y-a-t’il moyen de mettre la Sonos Arc hors tension.  Il n’y a pas de fonction on/off.Hi,Is there a way to turn off the Sonos Arc. There is no on/off function.Merci,Thx

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1 year ago
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TheRavenContributor I
asked in Home theater
Sound coming through as stereo sometimes instead of surround

Sometimes when I start playing something (doesn’t matter the app) on my AppleTV, through my LG G2, to my Sonos ARC with a sub and 2 Play:1s attached as surrounds, the audio comes through as stereo. Sometimes it comes out where the front speakers are muted entirely and I can’t hear voices, only the background music. When I restart the stream, the audio works as surround eventually. Sometimes I have to restart it a few times. Has anyone experienced this? Is there anything I can do to stop this from happening?

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Airgetlam
1 year ago
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lennyhardyContributor I
posted in Home theater
Surround Sound with Sonos Playbar extra front speakers

I have three Sonos Playbars. I want to set them up with two rear speakers, two additional front speakers, and a sub. They want it louder this is for a senior center.I have seen posts that this can be done for the rear speakers but not the front ones. I want to end up with six speakers. They are front left, front right, center bar, sub, rear left, and rear right.Can we get four Sonos 1 speakers and configure them?

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Stanley_4
1 year ago
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falvernook23Contributor I
asked in Home theater
Why keeps my Sub G1 from connecting?

Hello,My subscription keeps abruptly terminating.as in it turns off briefly before turning back on. If I halt it and restart it, it always starts. When I play it at medium to low volumes, it seems to do it more frequently.Any thoughts?  

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Airgetlam
1 year ago
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Thewizard2000Chromatic Producer I
asked in Home theater
3.5mm tv source to sonos

Hello i have 2x sonos play 5 and i just want to know if its ok to connect my sonos five with 3.5 mm aux cable to my new smart tv 3.5mm output (located behind the tv), i can see the little logo of headphone. In my tv settings, i can select ‘’source’’ instead ‘’headphone’’ and the sound is better.I do not have soundbar so this is why i asking. My second question is: if i purchase sonos arc do you know if the audio latency will improve or it will remains the same?Thank you very much for your help.

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1 year ago
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Lote 371Contributor I
asked in Home theater
conection problems

Good afternoon,In the cinema room I have two play 5, the sound bar arc and the sub, connected by Wi-Fi to each other and to an Apple TV. The Apple TV is connected to a projector via hdmi. When I switch on the system, the sound does not work on the sonos system, assuming the sound output of the projector. Only when I restart the Apple TV and select the output (cinema room) am I able to turn on the Sonos system. How should I make the connection correctly?

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1 year ago
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FrenchracerContributor II
asked in Home theater
Sonos sub refusing to join any group in my house

I had a Sonos sub that worked fine connected to an Arc + two surrounds group. I deleted it and tried to pair it to another group with an Arc and two surrounds in my house. It wouldn’t accept joining the group. I performed a factory reset. re Added the sub to my Sonos house system. Then tried to add it to either an Arc group or a Beam group and in both cases it refuses to join them. It reports having a strong wifi signal and nothing else has changed in my house. Totally at a loss for why. I have 20 speakers and two other subs and know the process very well. It seems that sub is stuck and while is accepting getting on the network it doesn’t accept anymore being added to anything. 

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1 year ago
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LorenIpsumAtmosContributor II
asked in Home theater
Sonos - please let us set speaker levels!!

Dear Community,So I still face the isse that one speaker is closer that the other. Trueplay keeps messing up speaker distances an sets all to “more than 3 meters” in the rears.Why is there just no option to level the rears? They where set as stereo in the beginning and it was possible. Setup with the arc my experience is worse 🫠 why?For the love of good audio - please let us level our speakers!

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Corry P
1 year ago
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DwarrelpootTrending Lyricist I
posted in Home theater
Dealing with dips peaks and nulls

So I did the sub crawl with the sub gen 3 and found the best spot I could find. While doing initial measurements it seemed quite flat, but now a day later, I remeasured and there's a lot of dips.I use a beam gen 2, 2 one SL's as surrounds and the sub gen 3.Blue is with trueplay and orange is without. After trueplay the 30hz was on par with 50 and 60 and I didn't have the dip between 50 and 70.Without trueplay 30hz rattles the doors and is painful to the ears anywhere but the couch (it's probably in a null or something).Any tips to get this to be a bit better? 

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1 year ago
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Brad_OrlandoContributor I
asked in Home theater
Roku remote no longer adjust volume for Arc

Hey Sonos community, all of a sudden my remotes (Apple TV remote/Roku Remote) no longer adjust the volume of the Arc soundbar.  I have a Vizio TV (newer OLED) that has the CEC turned on and Audio eARC turned on.  Out of nowhere both remotes stopped working.  I have unplugged the HDMI cords and also made sure the Arc has the latest software updates.  I can change the volume with my Sonos app on my iPhone but that’s it now.   Any help would be great!

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1 year ago
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CressyEContributor I
asked in Home theater
Samsung Series 6 TV won't turn on with Sonos Beam

My Samsung Series 6 television won’t reliably turn on when connected to my Sonos Bean via HDMI-ARC. After powering off the television, the tv’s red indicator light remains solid (normal operation mode) for around 2 to 3 minutes, then it begins flashing intermittently (i.e., tv has discovered a “fault”). When the tv is in this mode, it visibly blinks when pressing the Samsung remote’s power button, but does not power on until the 5th or 6th time pressing the power button. This has been going on for some time, but I’m just now to the point of seeking help from the Sonos Community. A little history: I have searched the Sonos and Samsung forums for answers. I’ve found similar user issues, but no solution that works for me permanently...or for other users aside from full replacement or major equipment swap out. Chains like this () are closed, but don’t actually solve the problem as fully described. I have contacted Samsung customer support. They offered no solutions aside from referring me

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1 year ago
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HannupContributor I
asked in Home theater
Only stereo sound with Arc + LG OLED

Maybe a simple newbie question… bought Arc today and easily installed it to my LG OLEDs HDMI-ARC port (no eARC available).Can get sound from TV and Spotify, but only in stereo. Tried several movies (from Disney+) today with Dolby Atmos mark, but getting still only stereo sound (checked that in the app).  Have been browsing my tv-menu and can see that Atmos is selected (but greyed out as only selectable when using tv’s own speakers). No selectable options available more (even how hard I scroll - saw other thread with this solution so wanted to note this…) So far tried: several re-start and cable re-instal of both arc and TV. Re-installed arc from app and re-connected it to tv again. Check that there are now updates available to tv, arc or any app in tv.  Not yet tried optical cable connection.Any good ideas or advices!   

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1 year ago
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Snehil_rContributor I
asked in Home theater
Front Surround and Rear Surround With sonos Amp

Hi, I am planning to use arc + 4 ceiling speakers + sub gen 3. I want the front two ceiling speakers to create that separation, which is lacking in the sound bar alone (coming from a klipsch floor standing speakers). Q1. What are the options currently in sonos app, for setting up the 4 ceiling speakers (2 amp is okay) along with arc + sub gen 3? Q2. Is 4 ceiling speakers paired with sonos arc a good setup? I learnt that rear ceiling speakers wont give rear atmos effect.    

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J
1 year ago
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legedemaContributor II
posted in Home theater
Connection issues

I do have a beam gen 2 , sub mini and 2 x Era100 which I use as surround.Lately I noticed that there are connection issues like  when watching a movie the sound is totally lost from all speakers for about a second and  continues like every minute which annoys me when watching a movie.Recently it went worse and sound stopped totally when watching movie on apple TV ( Netflix)  and never came back until I switched to TV then closed the TV and open again. This happened also a few times but I really don’t know the reason.My modem is in the same room with my setup, don’t think there is anything wrong with the wifi.Any of you facing same issues ?

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1 year ago
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HT005Contributor I
asked in Home theater
Direct spotify music on arc

How to directly play Spotify on arc?It happened at beginning when I set up arc (a week ago) but not today. Both apps are updated.

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1 year ago
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Rockym19Trending Lyricist I
asked in Home theater
Sonos Beam gen 2 + LG OLED55C9PLA

good day everyone.  I would like to ask you about the way to connect my sonos Beam gen 2 soundbar to the LG OLED55C9PLA TV.  I tried to select eARC passing through in the sound settings, but no sound from the soundbar.I am doing something wrong?Thank You 

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Airgetlam
1 year ago
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Rockym19Trending Lyricist I
posted in Home theater
PlayStation 5 + Sonos Beam gen 2

good day everyone.I bought a PlayStation 5 a while ago and I was shocked that the sound is only coming from my LG OLED55C9PLA TV and not from the sonos Beam gen 2 soundbar.I tried setting the sound output to eARC but that didn't help at all.do you have any tips or advice on how to get the sound from my PlayStation 5 through Sonos?Thank You.

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1 year ago
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Chris_UK23Contributor I
asked in Home theater
connecting Ray + Amp to PC via Optical

Hi guys,I’ve been using Sonos products for years and looking to expand my current kit into my home office.  I’d like to connect a Ray to my PC via optical. I’d also like to connect the Sonos Amp to my PC via optical (assuming this is necessary and the amp can’t pick up the signal via WiFi). The amp will be powering 2x Q Acoustics bookshelf speakers that will act as rears.  my PC only has one optical connection so with the above needing two optical connections, I’ve hit a roadblock. Does the amp need to be connected via optical if the Ray already is?  any thoughts or guidance would be very much appreciated!  

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1 year ago
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Need AdviceContributor I
asked in Home theater
Compability Questions

Purchased Playbar, Sub, 2 X Play 1’s and a Play 5.Playbar fails to power up. Am told it is not reparable.Wish to replace it with Beam Gen 2.Questions:Is the Beam GEN 2 compatible with the original Sub and Play 1’s for Surround?Can I (or must I) use Sonos Version 2 App for all ORCan I only use Sonos Version 2 App?

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buzz
1 year ago
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DukeOfHavocContributor I
posted in Home theater
Arc no longer playing TV audio LG OLED55CX6LA

HelloAs per the title, I have a LG OLED and Arc. I’ve spent 2 hours tonight trying to figure out why all of a sudden I cannot get any TV audio to play. It works perfectly for music as part of a larger network or on its own.  List of what I’ve tried (in no particular order)Full factory reset of TVUpdated TV to latest firmware (04.40.70)Full factory reset of Arc.Updated Sonos App (15.4)Updated firmware for all speakers (15.4)Re-run the TV set up for Arc via the app.Uplugged the TV and Arc for 15 minutes.Tried resetting the HDMI handshake by disconnecting and leaving them for 15 minutes.Tried a different HDMI cable that I know works with other devices (I’ve always used the Sonos one).Used Sonos’ recommended audio settings on the TV:TV settings:DTV Audio Setting: AutoDigital Sound Out: Pass ThrougheArc: On.  The TV can see the speaker. It displays that the Sonos is connected and that I can control it via LG’s universal remote option which had always worked prior. I even get Sonos’ pretty w

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1 year ago
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MNojoContributor II
asked in Home theater
Arc dialogs are extremely "flat"

I’ve just bought the Arc and I am extremely disappointed with the flat sound of dialogs (center speaker). It sounds like it is all trebble - no midtones, no bass.I think the Arc is capable to provide much richer dialogs, because there is “ok” midtone and bass in music.I’ve tried turning voice enhancement on, but that is worse.Any ideas?

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1 year ago
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Moneypenny12Contributor II
asked in Home theater
Sonos Arc

Hi we have a Sonos Arc and want to add two sonos play 5 (gen 2) to the TV sound. Anyone know how this is done.  thanks 

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Ken_Griffiths
1 year ago
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Carlos309Contributor I
asked in Home theater
Why does my Sub G1 keep dropping out?

My Sub keeps dropping out randomly.As in it goes quiet for a bit then comes back on. Always comes on if I pause it and restart. Seems to do it more when I’m playing it medium to low volumes.Any ideas? 

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Airgetlam
1 year ago
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grunge03Contributor I
asked in Home theater
Rear speakers for high ceiling

Hi everyone,I've just moved to a new house and we are trying to create a nice space for watching movie.I have an arc + a sub but I want to add some rear speakers.I'm hesitating between adding 2 era 300 or (just) 2 era 100 since my ceiling is very high and not straight, I've browsed a lot of threads here but couldn't find someone with the same ceiling.Even with true tuning trying to do is best, I'm not sure it's worth since the speakers will not be able to make the sound bounce from the top nor the side?Thanks for your help  

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1 year ago
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