Home theater

Hi all!Is there anyone who use Sonos Arc with Lg c2 tv? I’ve got a problem and dont know if this is related to Arc or the TvI am not able to turn off HDMI-CEC function because the soundbar turn it on automatically right, therefore I cant change the tv sound output Could someone help me how can I solve if it is possible.Thx,Joseph

Was searching to replace by aging TV to Prism 65AL. After reading much about EARC port requirement for Sonos to achieve Atmos sound. I thought to finally have such features instead of current 5.1.  Anyone connecting Prism 65AL to Sonos Arc and able to play through Netflix for Atmos ?  I saw Prism new model 2024 have EARC but not previously oldest series. 

I recently started having serious lip sync issues between my Apple TV and Sonos Arc.  It has worked fine for almost 2 years until a month ago. The issue is most prevalent with Netflix but exists across multiple video services on the Apple TV. I’ve tried using lip sync on all the devices to no avail.  I am running through a LG OLED TV with the HDMI arc set up, with the same cables I’ve used for the past two years. All of the devices have the latest firmware and software updates, all have been rebooted all have been unplugged and plugged back in, deleted, and re-added, etc. etc. etc.  I am able to isolate that the problem is with the Apple TV. When using LG’s built-in, Netflix or Amazon prime TV app, the lip sync issues completely disappear. The built in apps suck compared to the Apple TV but the Apple TV lip sync issues are unbearable (and, frankly, unacceptable and surprising For “technically advanced companies“ like these).  Any ideas?

I have a beam gen1 is it worth upgrading to beam gen2

I have an LG tv and sonos Ray.  The remote was configured to that it recognized by the sonos system, however the volume/mute is not working anymore.  When I try to adjust the volume the it is registering on the tv but not actually doing anything.  Any ideas?

Hi everyone!I'm facing an issue with connecting a new LG G3 65” TV to a new Sonos Arc soundbar. There's simply no sound coming through the HDMI eARC port (port number 2), despite following all instructions carefully and confirming that sound should be working. Both devices are updated to the latest firmware. Here's what I've tried over a fruitless 8 hours, with no success:1. Reinstalling and resetting both devices to factory settings, multiple times.2. Ensuring the cable is firmly connected to the HDMI 2 eARC port.3. Disconnecting all other HDMI devices, including an Apple TV 4K (3rd gen), which was disconnected from the TV almost all the time.4. Powering off the TV and soundbar and unplugging them for several hours, then reconnecting everything.5. Resetting the TV's A/V settings (pressing the Mute button three times).6. Testing the soundbar with Bluetooth, the TV's optical audio output, and Airplay - in these cases, the sound works perfectly, indicating the issue might be with the TV

I’ve got an older surround setup and have recently purchased Arc, Era300s and Gen3 Sub. I’ve read that you can run two subs as a config for home theatre but can you mix generations? My older sub is a Gen2.I’m still weeks away from setting everything up .. I need to reinforce a wall for the bigger TV and it won’t stop raining where I live :(Obviously I’ll find out when I connect everything but I’d like to know while the discounts are active.

Hi everyone,I have recently purchased a Sonos Arc and note that the vocals are left-sided. I have read a few other brief discussions about this issue on here, but I would be grateful for more recent insight into the problem. I'm very surprised that it is not a more prevalent issue for people. I've researched the Arc extensively online and only a couple of people amongst a vast number seem to have mentioned it. I know that the central arrangement of the speakers are asymmetrical, with the tweeter to the left of centre. Annoyingly this is proving to be very prominent and distracting. I sit about 7ft away from the Arc. I've tried altering the equaliser settings, loudness toggle and trueplay process, but it's still clearly to the left. I doubt anything will compensate for the physical asymmetry of the speakers. Is this really not a big deal to most? Thanks. 

I just buy a Beam Gen 2 connected With HDMI eARC but when i play anything in Dolby Atmos on my Sonos App I just have the indication PCM Stereo What do I have to do to get Dolby Atmos sound?

Hi everyone, I was hoping someone might be able to help me…I have a Sonos arc (might be a play bar) that is connected to my Panasonic TV and sky q box. The beam works correctly when playing sky through the tv, however, when selecting the apps (Netflix for example) through the TV, the audio from sky continues to play in the background. This has never happened before and I fear someone has messed with the settings or similar…. please help!

Hi all, New to the world of Sonos and home theatre so please forgive any ignorance.  I’ve just moved into a house that has four Sonos in-ceiling speakers wired up and ready to use in the living room. I’d like to understand how to complete this to create a quality home theatre system. With the four in-ceiling speakers, could I potentially get an Amp to connect to those which in turn is connected to an Arc with Sub Gen 3 which in turn is connected to my Sony A80J via eARC? Therefore giving me the Arc as a centre and surrounds with the in-ceilings paired to the Amp as overhead surrounds? Am I potentially better off with a dedicated home theatre system with receiver, bookshelves, centre, sub and using the in-ceiling Sonos as surrounds? Here is a diagram of the living area with the location of TV, sofa and in-ceiling speakers: https://www.dropbox.com/scl/fi/zj29u1xhry7g4njcjkjtp/File-12-3-2024-11-18-38-am.jpeg?rlkey=wzvjmo0jeucg5lseo2mxaj5iu&dl=0 Any more effective suggestions?

Getting this error in the sonos android app version 16.1 Have a sonos arc, a 'sub', and 2 play 1s. All connected through a 2.4ghz network on an Archer A10 router. With an RE650 wifi extender in the same room as the system. All of the pieces are connected to the same 2.4ghz network and all have IP addresses. The surround and sub work for a bit if I factory reset the extender and they all connect to it but then stop working after a seemingly random amount of time.  It's getting tedious having to reset my entire network every few days when I want to watch a movie. Has anyone had this issue and found a resolution?

I have two tvs side by side, each one has its own apple tv going into tv via hdmi and its own arc mounted below it fed from each tvs earc. Is it possible to put a hdmi switcher (2 in 2 out) between both tvs earc feeds and the two sonos arcs so that i can jump back and forth between the two different audio feeds from what each apple tv is playing to send to both soundbars hopefully maintaining volume control levels of each soundbar via the apple tv remote?

Can anyone provide detailed guidance on how to set up a complete Dolby surround sound system in my living room using the Sonos Arc connected to my LG C3 TV and multiple Sonos One speakers? Any advice on configuration, compatibility, and setup process would be greatly appreciated!"

Hello, I currently own a Sonos Move 2 and have connected it via Line-In to my TV, luckily my TV lets me account for audio delay so, after setting it to 75ms, I can use the Move 2 as a TV speaker, now my question would be that if I were to buy a Playbase and group them together (if possible), if I could use both devices without latency/ added latency that I can't account for, as well as if I can use the Move 2 as a Sub, by f.e turning the Treble down/ Bass Up.

I recently bought the Sonos arc, era 300 (x2) and subwoofer in order to create a TV surround system . The app seems to force me to set the ARC up in a separate “room” versus the era 300 and mini sub. It appears the only way I can get them to work together is to combine them in a “group”. Is this the correct set up or should the app allow me to put all devices in one “room”? If so, how do I remove the ARC from one room and reassign to the room with the 300 and mini sub?  it does not appear to be easy or obvious based upon my previous attempts.  Thanks

Last weekend I purchased/ordered a Sony Bravia A95L, 65” TV. Currently our TV sits on top of our entertainment center. We also purchased a new Sonos Arc w/wall mount. I forgot to mention that we purchased a Sanus Elite/Advanced tilt wall mount for the TV. My major struggle right now is do I want to mount my Arc onto the Sonos Arc mount or purchase the extendable Sanus mount? We have 10+ Sonos components in our home. Love their products and look forward to the Arc upgrade. Our ceilings are elevated/pitched, 18’ at the highest point. Estimated 12-15” directly above where the TV will be positioned. Just based on my readings, I'm leaning towards returning the Sonos arc mount and investing in the Sanus mount. The ability to extend out beyond the TV sounds like it may work best. But, I’m going to allow the Sonos community to share their findings. 

The hdmi cable from my sound bar needs to be much longer to go through the wall to hide wiring and the one supplied is to short. Will any hdmi cable work? 

As title says I have been using a FireStick 4k getting atmos from all streaming services just fine. I recently upgraded to the max and now sonos app only displays dolby digital plus 5.1. My tv identifies the stream as atmos going out to arc but sonos does not. This is an older non earc tv is the atmos signal sent differently (aka like appletv) over the 4k max vs the normal 4k stick?

Hi Folks, I have the Arc, Sub Gen 3 and two Era 300s as surrounds.  I had the 300s mounted on stands and on the sides of my couch and everything sounded great especially the Amos effect when watching movies like Ford vs Ferarri.  I decided to mount the Era 300s to the wall to have them behind the couch.  The weird thing I’ve noticed is the height effects are not nearly as good as they were when the 300s were on the stands.  Has anyone else experienced this?  Granted I get that its all about the room, but curious if anyone has any insight here.Thanks!db 

 What is the correct way to connect this system. Sonos ARC, era 100's, sub and just purchased the Sonos port to seemless connect my Denon AVR? As it stands the ARC is connected to the arc output on the Sony TV (has earc) The port is line out to line in on the AVR I don't have any wired speakers as of yet but the system will allow wireless because Denon makes a whole  line of wireless. Looking for my next move in hopes to have the AVR power and amplify the system? Thanks for the help hopefully it's right here in front of me and I'm having a brain fart.  

Hi all,Searched everywhere for a solution to this but can't find anyone asking about the same problem I'm having.See video here to get an idea of what the issue is.But basically when I'm using the Arc I'm getting this static "tsch" sound roughly every 2 seconds whenever audio is playing.This is happening with the PS5, Apple TV etc. if there's audio l'm getting this noise.It doesn't happen though when I use the Arc to play music independently of the TV.I've done all the basics. Unplugging everything, turning it off, making sure the TV settings are correct etc. I really don't get it.It's a brand new tele and soundbar so just keen to get it working.Any help would be appreciated.Thanks!

Hello everyone,I need help before installing a home cinema. I have a sonos Amp connected to two speakers sonance by wire and i want to intal a sonos sub by Wifi. But i think there will be a sound delay between the sound of the speakers connected by wire and the subwoofer (or others speakers potentially) connected by wifi.Can you help me please. Sorry if my english is bad, i’m french Victor

Hi,I've got an arc under the TV, and two IKEA Symfonisk connected as rear surround.Now I'd like to use my Connect:AMP to be seen as a Sub (click connect sub) in my S2 system, and use the amp to drive my passive subwoofer.Any idea if this is possible? I know that I can create two groups, one as I have it today and one with the connect:amp, and then group them together. But, that isn't really what I want as then I lose the option of Sonos sending the right frequence range to the Connect:amp (being a sub). 

I am in Singapore and just bought a Sonos Ray. However, I am unable to either detect, connect or reset the speaker. I have tried everything as per their Website and even tried to get help from online support (they’re useless). I am just unable to connect my speaker. The white light in front continues to flash.Any suggestions or should I just return the speaker and never consider Sonos again.