Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,518 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4752 Topics

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LjPharmContributor I
asked in Home theater

Adding SONOs subwoofer to an existing SONOs Arc

Hi, can someone tell me how to add a SONOs Sub Gen 3 to an existing SONOS Arc? I learned that I may have to use the SONOs App. How can I do this? If I want to also add the SONOs surround in the future, do I follow the same procedure? Thanks.

1
jgatie
6 months ago
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PmakContributor I
asked in Home theater

Feature Request - Add ability to disable bluetooth on Arc and Era 300s

Please add the ability to disable bluetooth (in addition to wifi, as already permitted) after connecting ethernet to the Era 300s and ARC.  Allow it to be reenabled with an existing button or after temporarily disconnecting the ethernet. Having the bluetooth transmitting RF in close proximity to the viewer’s head is not desirable to many individuals if the system is already hardwired.  This is especially relevant to placement of the era 300s as rear speakers (in some cases approx 30cm away).  Personally, this modification would finally spur me to purchase the era 300s.  

6
Stanley_4
5 months ago
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Hunty87Contributor I
asked in Home theater

beam gen 2 connect era 100 surround

Hi, I’ve just purchased beam gen 2 and 2x era 100. I can set up the beam to my tv no problem and the 2 era 100’s not the same network 2.4ghz. Whenever I try to set the era 100’s as surrounds I can’t get them to connect. The app just says trying to connect and won’t connect? 

3
Airgetlam
3 months ago
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gesumaContributor I
posted in Home theater

Beam 1 and Arc

I have a beam gen 1 and recently found an open box Arc for $400. I hooked it up and will have to say I am not impressed with the Arc. It didn’t have a wow facture to me. All of my TV settings are correct on my 1 Year old Sony TV. I tried trueplay but it didn’t seam to make a difference. I am debating on returning the arc and getting a mini sub for the gen 1 or returning the arc and getting a gen2. I don’t have the money to purchase a sub for the arc just to make it sound better. 

4
G
5 months ago
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toyboyChromatic Producer II
asked in Home theater

Strange sounds coming from ERA300

I have my ERA300s setup as surrounds with an ARC and Gen3 sub. When I’m watching tv or listening to music I hear a strange sound coming from the 300s  Hard for me to describe but I’d describe it as a raspy sound. I have tuned them with TruePlay.

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T
3 months ago
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Liberty222Contributor I
asked in Home theater

Replacing Beam 2, how to configure Sub Mini

Hello, I installed a Beam 2 and Sub Mini in my family room last week. Had a few issues with the Beam and decided to take it back to Costco for exchange. I did a factory reset on the old beam before boxing it up to go back. When I set up the new Beam, what do I do with the Sub Mini in the ap? Should I remove it from the ap before setting up the new Beam and then re do the sub setup? Thanks 

4
L
7 months ago
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tomp1Contributor III
asked in Home theater

How to combine sonos with existing old 5.1 system

So I currently have a sonos beam (gen 1) and soon to add two symfonisk picture speakers as rears, plus a (gen 1) sub.In the same room, I have an existing, old 5.1 setup, which is 3 KEF motorised ceiling speakers, two rear ceiling speakers of unknown make, a KEF PSW3500 subwoofer and a DENON AVR-2807 amp.What I am trying to work out is whether I could replace the amp with some kind of sonos amp and link it all together for some sort of mega super duper dolby atmos 7.1 or better system?I doubt both subwoofers could be used. I also know that I would need at least a gen 2 beam for atmos.(btw, i know it’s a bit mad to have two 5.1 systems in one room. The reason I bought the beam, and began the whole sonos journey to begin with, is because the ceiling mounted cinema system speakers are right beneath the kids bedrooms and can’t be used while they’re in bed, which is every night after 7pm. But we still use them when they’re not.)  

1
Airgetlam
6 months ago
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pmc88kie
posted in Home theater

Help with Sonos one disconnecting

Hi. I’m new to the community and need a little help. ive got a one and one xl as a stereo pair. (Plan on adding a beam Black Friday if I can get this issue sorted) it’s getting to be a regular weekly occurance now where one of my speakers is dropping out (most common is the one xl but Alexa still works but only plays audio through the one). in system my set up it shows as ?+L. to get it back connected I have to fully reset both speakers and fully reinstall the full system and re add all of my service which is becoming massively annoying now!  ive locked my WiFi channel. Tried 1, 6, now on 11 but seems to be making no difference at all. use sky hub router which I know uses the skyq box as a booster which could be an issue I’ve not found a resolution for  both speakers are approx 12 feet from my router and 6 feet apart. and both connected wirelessly. ive submitter a diagnostics report tonight  1912550822hopefully ive covered everything and thanks I advance 

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P
3 years ago
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JimmyRikContributor I
asked in Home theater

Pairing two remote to arc? apple TV remote

Paired my Virgin TV remote to the Arc no problem! - then I thought I could do my appleTV remote (silver one with side button 4k Apple TV)it recognised the button presses all good - but then then virgin remote stopped working?! can’t I have two?!?? i tried 4 times and gave up?? 

3
Airgetlam
1 year ago
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ggbourneContributor I
posted in Home theater

Apple TV 4K, HD Fury Arcana, Beam Gen2 and CEC

I have an Apple TV 4K (latest), connected to a Beam Gen2 and Sub Mini, and a very old Panasonic HD TV.The TV lacks ARC so I use an HDFury Arcana 4K. Apple TV to Arcana, which splits to the Beam and the TV.When I added the Arcana I found that the CEC volume control on the Apple TV now worked, and controlled the Beam. Great.Until this morning.First, the Sub Mini decided to disconnect itself. Reconnecting that meant essentially resetting the entire system, eventually a factory reset and starting again on both the Beam and the Sub.During that process the CEC connection to Apple TV was lost. No amount of resetting / rebooting has got it back. I’ve completely reset the Apple TV, unplugged/plugged, reset the Arcana. No joy.Any help would be much appreciated.

3
G
5 months ago
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NostomeetyouContributor I
asked in Home theater

Atmos and SonosNet Issue

This could get long so apologies in advance. This has been a game of dominoes/whack-a-mole and I’m not sure what to do next….Upgraded my wifi system to ASUS ZenWiFi AX (XT8). Had immediate issues with the majority of my Sonos speakers no longer available. Only the Arc (+surrounds+sub) and one other remain. Found the Community articles Downgraded the ASUS firmware to 25790. Sonos speakers showed up! But Internet speeds went from consistent 400Mbps to intermittent 1-5Mbps. Reverted router to latest firmware. Internet works. Sonos speakers gone again. Plugged Arc ethernet port directly into router to form SonosNet. All the speakers are back! Atmos no longer working, showing Stereo PCM. Unplug Arc ethernet cable, back on wifi, Atmos back! Other speakers gone. Move another speaker to plug into router, Speakers are back! Atmos is gone again.At this point I’m kind of at a loss as to how to get Atmos to work with my setup. Any suggestions or personal experience would be apprecaited.

7
N
2 years ago
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Shaja02Contributor I
asked in Home theater

can you have 4 speakers and a playbar

I currently have a sonos base , playbar and 2 play 3 for surround sound , is it possible to add 2 more speakers for surround sound

2
S
1 year ago
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StevenE_86Contributor I
asked in Home theater

Amp works with Apple TV but not Sonos App or Airplay

Hello Sonos Community!I am having an issue where my Amp (and through it, my DALI wired speakers and 2 One SL satellite speakers) only seems to be connecting to and playing with my AppleTV, but is not showing up in the Sonos app. My separate Era 100s work fine and show in the Sonos app. My setup: Sonos Amp with wired (non-Sonos) speakers 2 x One SL satellite (which were and are connected via wifi to the amp, working fine) Apple TV → Samsung TV → ARC to Sonos AmpI set up and had these all working fine via/in the Sonos app. What I’m lately experiencing: I can still see my amp in the Airplay options, but it fails to connect. (I can connect to my Era 100s with no issue at all.) I do not see the Amp or the One SL satellites in the Sonos app, although I used to. They still work wirelessly in surround sound together, so I know they are online.  If I play TV or audio via my Apple TV, it works perfectly (including the One SL satellites), including Dolby surround. So in this situation, I can ‘pla

3
Ken_Griffiths
4 months ago
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rony2005Contributor I
asked in Home theater

A Sonos speaker is added to arc just for voice enhancement.

I have speech enhancement turned on with the arc, but I'm still trying to find out how to hear dialogue better. Is it possible to have a Sonos one SL or another less expensive speaker configured to exclusively play voices?Has anyone else ever experienced the arc with only one back speaker? In that case, how did that sound?

1
Mr. T
1 year ago
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clogs1975Contributor I
asked in Home theater

Sonos arc, LG uh770v.......no dolby atmos

Hi,Just bought a sonos arc and paired with an old LG UH770V.  Connected via the HDMI arc port and getting sound from the arc.  However nothing I do gets anything better than Dolby 5.1.  No films on netflix play in anything other than 5.1 (I have the premium subscription.)  The Tv has no dolby atmos settings but does have a Dolby digital plus setting (or auto).  On my laptop, Netflix offers spatial audio so must be something in my TV/soundbar set up preventing this.   Any ideas?  Thanks

3
jgatie
8 months ago
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jaji2630Contributor I
posted in Home theater

Connection Issues

I have a playbar, bridge and a gen 1 speaker. All was well until an update and now my play 5 is no longer connecting. The system no longer recognises my bridge and tells me to download S2 and everything will be saved. I download S2 and it tells me my bridge is no longer compatible and to use S1…. on doing this, the S1 won’t support my system and to download S2….. and so it goes on. I have tried to reset the system but still only have the playbar working.What do I need to do because it’s driving me mad. Would a boost make it work? Do I connect via a cable into something?   I am not very tech savvy so easy suggestions please.  Thanks  

4
J
3 years ago
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IanpAvid Contributor II
asked in Home theater

Arc and Atmos v DD5.1

Hello all, I have an Arc connected via eARC to a LG TV, an Apple TV and have added 2 Sonos Ones as surround speakers. What I’ve noticed is that DD5.1 content (streamed) is extremely vibrant and makes fantastic use of the surround speakers, whereas Atmos content (streamed) does not by comparison, the surround speakers seem to only output musical effects, but don’t seem to be part of the soundstage. Am I missing a setting, or is this expected?Thanks,Ian

1
G
7 months ago
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StrayCat17Contributor I
asked in Home theater

Cant Adjust Volume - No Current Suggestions Work

A few months ago we added a Sonos Arc to our LG G3 TV.  It worked great except that volume control only worked on the TV remote, but not the cable remote.  Then one day the volume control suddenly stopped working on BOTH remotes. So I can hear the volume but I cannot adjust it except by getting up and doing it by hand.  I’ve tried the LG Magic Remote specific instructions listed elsewhere, but they make no difference (when they even match what’s on my tv).   I’ve tried resetting the remote, making sure CEC is enabled, and changed just about every setting on my TV, but none of it makes a difference. Getting increasingly annoyed.

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buzz
26 days ago
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raybe760Contributor II
posted in Home theater

Arc volume issue

Arc volume is muted when turning system on. This only happens with one of my setupsSony TVHdmi connectionArcSonos amp, - left , right speakers in rearSonos 2nd grn sub.System installed 1/2021

4
G
2 years ago
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runnergirl719Contributor I
asked in Home theater

connecting beam, amp and sub mini

I have an amp connected to my tv to work speakers in ceiling.  I purchased the beam 2nd generation and the sub mini.  I don’t know what to connect to what?  Says to connect Beam to HDMI Arc on TV but the amp is connected to it. ...now what?

3
Airgetlam
5 months ago
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Powderfreak1Contributor I
asked in Home theater

connection - blu-ray - projector - beam

Hi I’m not sure if it’s info overload from the internet or I’m just a bit slow but I’d be really grateful for any pointers on a set up for the following since the Beam is back in its box now :-(SONY BDPS6700B blu-ray side of room connection to projector via hdmi within walls and ceiling.SONOS BEAM ideally placed beneath projection screenEPSON TW-650 projector mounted on ceiling via hdmi from Blu-ray,How can i connect the Beam, ideally without cables running around the room. But failing that any solution would be appreciated.I’m confused with switchers, Amazon prime Bluetooth, hdmi arc on one and not the other.… Thanks in advancePs I’m not even going to ask about the two Sonos play1s since i think the os is updated.   

2
P
3 years ago
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Eric LawContributor I
posted in Home theater

Right Surround keeps dropping out. Sonos one SL

Hello all, I am Eric from Hong Kong.I have a Sonos beam, sub and 2 Sonos one SL to form a 5.1 system.My Sonos one SL on the right surround keeps dropping out, every time when it dropped out, I will to reboot it to make it back online. It will only drop out when it is not in used, I never experience drop out when it is in use.I have tried a wired connection (LAN cable connecting my beam and my router) or wireless mode, both modes cannot solve the issue.I contacted the seller in HK, they already exchanged me a new one, but the drop out problem still exist, can anyone from Sonos Support please kindly help?Some more information: Router model: TP-link AX1500 Archer AX10 Wi-Fi 6 RouterTV: Sony KD-65X7000E

1
buzz
3 years ago
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stugersContributor I
asked in Home theater

Adding Sonos One to Existing Surround Sound

HiI have a Beam with two one speakers added to create surround sound. This works fine.Today I bought a 3rd one speaker and added it as a separate speaker. I grouped it with the current living room surround set up. However, I have run into a few issues. The new one speaker does play sound but it keeps breaking up/cutting out. In addition, when I press mute on the sky remote it only mutes the existing surround set up. This is how I discovered the new speaker was cutting out as it plays the TV sound by itself. Any help would be appreciated.

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Airgetlam
3 years ago
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Bayou Boy AlaContributor I
asked in Home theater

Sonos + One Sl + One Sl

Which is the better set up with the Beam, stereo or surround sound 

4
B
3 years ago
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Wan6Contributor I
asked in Home theater

Sonos Beam freezes and unresponsive

Hello,I've a problem with my Sonos beam. Every morning when I turn on my Tv the audio stop and skip on the Sonos Beam. When I want to check the Smartphone app the Sonos beam is unreachable. The only solution is to unplug the power and the Sonos work again perfectly for the day. I've already try the factory reset with no success. Please find my diagnostic ID : 1944524877 Thanks.

1
Xander P
3 years ago
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