Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,645 Topics
  • 25,307 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
  • 0
  • 1
BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
  • 0
  • 15
AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
  • 7
  • 22

4645 Topics

M
MKlinContributor II
asked in Home theater

what is my system

Hello all, I have home theater. One Arc with two sub (Gen 3) and two Era 300 for surround.  is it 7.1.2? or ?can someone tell me?   thx!

7
Ken_Griffiths
6 months ago
P
pmc88kie
posted in Home theater

Help with Sonos one disconnecting

Hi. I’m new to the community and need a little help. ive got a one and one xl as a stereo pair. (Plan on adding a beam Black Friday if I can get this issue sorted) it’s getting to be a regular weekly occurance now where one of my speakers is dropping out (most common is the one xl but Alexa still works but only plays audio through the one). in system my set up it shows as ?+L. to get it back connected I have to fully reset both speakers and fully reinstall the full system and re add all of my service which is becoming massively annoying now!  ive locked my WiFi channel. Tried 1, 6, now on 11 but seems to be making no difference at all. use sky hub router which I know uses the skyq box as a booster which could be an issue I’ve not found a resolution for  both speakers are approx 12 feet from my router and 6 feet apart. and both connected wirelessly. ive submitter a diagnostics report tonight  1912550822hopefully ive covered everything and thanks I advance 

4
P
3 years ago
J
JPR_Project1Contributor II
asked in Home theater

SONOS + Logitech ELITE remote control.

Hello, I’m French.SONOS + Logitech HARMONY ELITE remote control.I have a SONY BRAVIA TV.I have2 Play 1 - kitchen2 play 1 living room1 playbar1 subI listen to my TV on the Playbar.I can no longer adjust the VOLUME of SONOS with my Logitech ELITE remote control. On the other hand, and this is odd, I can mute the sound completely.From my remote control, the SOUND slider on the TV increases and decreases, but the SOUND itself doesn't decrease or increase.I need your help.Thank you very much.JPR_ProjectP.S./ I still can't understand WHY the SOUND from my TV comes out on the PLAYBAR but not on my PLAY 1s and SUB.P.S.2 : Similarly, I can't understand why when I watch a 4K ULTRA HD movie from my blue-ray player, I don't get CINEMA sound on my PLAY 1 and SUB?Translated with www.DeepL.com/Translator (free version)

7
J
4 months ago
J
JMKINAZContributor I
asked in Home theater

One SL will not join my ARC system as RS surround

I have an Arc and two One SL's.  They were successfully setup with the OneSLs as LS and RS surround speakers. The RS One SL got disconnected and I cannot get it set up as the RS surround speaker again.I have rebooted it several times and it comes back online it is in the room as a separate system and when I try to add it as the right side speaker the app cannot find it.Super frustrating.  I have an eero mesh system set up as a bridge so I am hoping that at least is correct.I am about ready to delete the entire system from the app, delete the app, and start from scratch by rebooting all three devices and building the system again.  I don’t care about losing the settings as we use the system exclusively with our LG C1 and i’m tired of trying everything I can try on this.  I just don’t want to go through the whole set up again only to lose the speaker again.Has anybody out there experienced this and found a solution? 

3
J
1 year ago
G
gesumaContributor I
posted in Home theater

Beam 1 and Arc

I have a beam gen 1 and recently found an open box Arc for $400. I hooked it up and will have to say I am not impressed with the Arc. It didn’t have a wow facture to me. All of my TV settings are correct on my 1 Year old Sony TV. I tried trueplay but it didn’t seam to make a difference. I am debating on returning the arc and getting a mini sub for the gen 1 or returning the arc and getting a gen2. I don’t have the money to purchase a sub for the arc just to make it sound better. 

4
G
5 months ago
AllTheWay
AllTheWayContributor I
asked in Home theater

55" TV, Sonos Beam and TV Cover

Hola, I’m mounting a 55” tv with a mount that has a Sonos Beam mount attached to it. It’s on a patio and needs a cover. I haven’t had any luck finding a cover that was made specifically for that combo. Has anyone else tried this? Or did you just buy a bigger cover, one that would just need to be cinched down more? Thanks for any information. 

1
Corry P
10 months ago
T
toyboyChromatic Producer II
asked in Home theater

Strange sounds coming from ERA300

I have my ERA300s setup as surrounds with an ARC and Gen3 sub. When I’m watching tv or listening to music I hear a strange sound coming from the 300s  Hard for me to describe but I’d describe it as a raspy sound. I have tuned them with TruePlay.

10
T
2 months ago
S
Shaja02Contributor I
asked in Home theater

can you have 4 speakers and a playbar

I currently have a sonos base , playbar and 2 play 3 for surround sound , is it possible to add 2 more speakers for surround sound

2
S
1 year ago
M
Marcus_981Contributor I
asked in Home theater

Sonos Beam lost connection to Deco WiFi

Hello, My Sonos Beam lost the ability to connect through WiFi to my Deco X55 today. It works as intended with Ethernet cable connected.  I have 4 Sonos products that all of them has been connected through WiFi. If a connect an Ethernet cable to the Beam and then to my primary deco, my Play:1s also shows up as wired connection though they are not.The Play:3 is still connected to WiFi, if I remove the Ethernet cable from the Beam, the Play:1s connect to WiFi again but the Beam loses connection and is unusable.This is driving me nuts to say the least as it was working this morning and all of a sudden it's not anymore.  Has been in contact with Sonos support live chat for two hours and we did a factory reset on the Beam and it looked like it was stable until I removed the ethernet cable and the Beam lost its connection again. What to do?

6
106rallye
4 months ago
P
PatrickWHContributor I
asked in Home theater

what is the best HDMI switch to connect to Beam gen 2

Hi, I’m looking for a switch to select between inputs from a TV, (new) and an old hifi system.  I’ve got an analog to digital converter for the hifi system and using its optical output can connect it to the Sonos Beam gen 2. Likewise I can connect the tv to the Sonos Beam but I’d like a switch to avoid having to unplug the hdmi cable every time I change the source. What is the best switch solution for me?  Thank you. 

9
P
9 hours ago
I
IanpAvid Contributor II
asked in Home theater

Arc and Atmos v DD5.1

Hello all, I have an Arc connected via eARC to a LG TV, an Apple TV and have added 2 Sonos Ones as surround speakers. What I’ve noticed is that DD5.1 content (streamed) is extremely vibrant and makes fantastic use of the surround speakers, whereas Atmos content (streamed) does not by comparison, the surround speakers seem to only output musical effects, but don’t seem to be part of the soundstage. Am I missing a setting, or is this expected?Thanks,Ian

1
G
7 months ago
S
StarlinkContributor I
posted in Home theater

I am out

So after 10 years I decided to sell off all my Sonos. I had enough with the nonsense.Here are the reasons:STP issues with my Unifi networks resulting in frequency cut outs and broadcast storm (SONOS ARC, SONOS BEAM) Notification connection led on any speaker that cannot understand that blinking at 2AM is pointless (Any speakers) Lack of support for advance DTS (SONOS ARC, SONOS BEAM) Tiny power button (SONOS ROAM) Many steps necessary to turn off device (SONOS ROAM) Charging a battery operated speaker can not be done when speaker is off (SONOS ROAM) Wireless charging using tiny coils that corrode and break (SONOS MOVE) Lack of native support for things like Airplay 2 (Any speakers)But more importantly I think the company and engineers are completely are lost and struggle to design a great ecosystem that just works.  Ciao.

1
jgatie
8 months ago
R
Rank1n77Contributor I
posted in Home theater

Optical Switch Problems

Good Morning Im looking for some advice I recently bought a optical switch for my Sonos Beam so I could hardwire my devices straight to beam as was getting really bad lip sync problems on my Sky Q. The switch has worked for Lip Sync issues & everything is in sync now, though I am getting really bad electrical interference when viewing now. Examples when lighting gas hobs on cooker, boiler kicking in, light switches turning on. Is cutting the sound out though it is only for a small amount of time becoming really frustrating.  I have tried bypassing the switch & the electrical interference stops. Has anyone got any ideas how to stop interference if using switch or how to sort lip sync issue out so I don’t need to use switch.  My set upSonos Beam connected to router via Ether.Lg Tv Sky QPS4Nintendo Switch 

2
R
3 years ago
R
raybe760Contributor II
posted in Home theater

Arc volume issue

Arc volume is muted when turning system on. This only happens with one of my setupsSony TVHdmi connectionArcSonos amp, - left , right speakers in rearSonos 2nd grn sub.System installed 1/2021

4
G
2 years ago
R
Rhyder0725Contributor I
asked in Home theater

SONOS component compatibility with ARC

I am looking to upgrade my SONOS Playbar (Gen1) with the ARC.  I want to verify my current SUB (Gen1) and Play:1 (rear) will work with the ARC.

2
R
1 year ago
P
PmakContributor I
asked in Home theater

Feature Request - Add ability to disable bluetooth on Arc and Era 300s

Please add the ability to disable bluetooth (in addition to wifi, as already permitted) after connecting ethernet to the Era 300s and ARC.  Allow it to be reenabled with an existing button or after temporarily disconnecting the ethernet. Having the bluetooth transmitting RF in close proximity to the viewer’s head is not desirable to many individuals if the system is already hardwired.  This is especially relevant to placement of the era 300s as rear speakers (in some cases approx 30cm away).  Personally, this modification would finally spur me to purchase the era 300s.  

6
Stanley_4
4 months ago
P
Powderfreak1Contributor I
asked in Home theater

connection - blu-ray - projector - beam

Hi I’m not sure if it’s info overload from the internet or I’m just a bit slow but I’d be really grateful for any pointers on a set up for the following since the Beam is back in its box now :-(SONY BDPS6700B blu-ray side of room connection to projector via hdmi within walls and ceiling.SONOS BEAM ideally placed beneath projection screenEPSON TW-650 projector mounted on ceiling via hdmi from Blu-ray,How can i connect the Beam, ideally without cables running around the room. But failing that any solution would be appreciated.I’m confused with switchers, Amazon prime Bluetooth, hdmi arc on one and not the other.… Thanks in advancePs I’m not even going to ask about the two Sonos play1s since i think the os is updated.   

2
P
3 years ago
S
skodmanTrending Lyricist I
asked in Home theater

The arc does not start the audio return sound

My setup: I have and LG tv ( it has eARC) and a appletv and a ARC.I use the remote from the appletv.When i turn on the appeltv it turns on my tv aswell. But lateliy the sonos arc dosnt start the sound ( audio return channel) the sound comes out of my tv insted.i can then mauely aktivate the return channel on my tv and then the sound comes out of my ARC. It have always worked,but for about a week ago it dit not work..I have not made any changes on my setup.I have tryed a power draine.With all the hdmi plugs pulled out of my tv.what am i missing?please help. P.S there have ben no update to my tv,i update the tv mauely.So no changes there. 

6
Corry P
1 year ago
E
Eric LawContributor I
posted in Home theater

Right Surround keeps dropping out. Sonos one SL

Hello all, I am Eric from Hong Kong.I have a Sonos beam, sub and 2 Sonos one SL to form a 5.1 system.My Sonos one SL on the right surround keeps dropping out, every time when it dropped out, I will to reboot it to make it back online. It will only drop out when it is not in used, I never experience drop out when it is in use.I have tried a wired connection (LAN cable connecting my beam and my router) or wireless mode, both modes cannot solve the issue.I contacted the seller in HK, they already exchanged me a new one, but the drop out problem still exist, can anyone from Sonos Support please kindly help?Some more information: Router model: TP-link AX1500 Archer AX10 Wi-Fi 6 RouterTV: Sony KD-65X7000E

1
buzz
3 years ago
S
spiritedawayContributor I
asked in Home theater

Beam Gen 2 only passing through volume commands from remote

I have a Beam Gen 2 connected to a Roku TCL TV. The Beam blocks the IR sensor of the TV. I followed the instructions for “Remote Control Setup”, but the TV only responds to the volume up / down / mute commands from the remote. The TV does not respond to play / pause / menu toggles.What do I need to do for the Beam to pass through these other commands?I’m hoping for a solution other than “raise the TV”, which is what I’ll do if nothing else works. Thanks!References: 

1
Corry P
7 months ago
G
GDW11Contributor I
asked in Home theater

Arc with Play 1 and Play 3

I’ve got an Arc with 2 Play1s as surrounds in our living room.  I’m wondering if I can add a single Play3 into the setup at the back of the room?Thanks

3
Stanley_4
4 months ago
J
jaji2630Contributor I
posted in Home theater

Connection Issues

I have a playbar, bridge and a gen 1 speaker. All was well until an update and now my play 5 is no longer connecting. The system no longer recognises my bridge and tells me to download S2 and everything will be saved. I download S2 and it tells me my bridge is no longer compatible and to use S1…. on doing this, the S1 won’t support my system and to download S2….. and so it goes on. I have tried to reset the system but still only have the playbar working.What do I need to do because it’s driving me mad. Would a boost make it work? Do I connect via a cable into something?   I am not very tech savvy so easy suggestions please.  Thanks  

4
J
3 years ago
S
stugersContributor I
asked in Home theater

Adding Sonos One to Existing Surround Sound

HiI have a Beam with two one speakers added to create surround sound. This works fine.Today I bought a 3rd one speaker and added it as a separate speaker. I grouped it with the current living room surround set up. However, I have run into a few issues. The new one speaker does play sound but it keeps breaking up/cutting out. In addition, when I press mute on the sky remote it only mutes the existing surround set up. This is how I discovered the new speaker was cutting out as it plays the TV sound by itself. Any help would be appreciated.

1
Airgetlam
3 years ago
B
Bayou Boy AlaContributor I
asked in Home theater

Sonos + One Sl + One Sl

Which is the better set up with the Beam, stereo or surround sound 

4
B
3 years ago
M
MartinKrgContributor I
asked in Home theater

Playbar optical input fault

Hi,I’ve changed my TV  to wall hanging and thus the playbar also to wall hanging - hence I’ve had to change the previous optical / toslink cable to a new one with 90-degree plugs. In principle I only need this on the backside of my TV, but the cable has 90-degree plugs at both ends.Oddly my Playbar keeps saying it does not receive sound signal from the TV via the new cable - however I can see there is a red light in the cable so a signal should be there.I’ve tried resetting the Playbar and installing it again, but it’s still the same.I’ve tried the connection again with the old cable (with straight plugs) which works.Anyone good ideas?…..other then to use the excuse to upgrade to an Arc.Rgs and thanksMartin

6
M
1 year ago
Terms & ConditionsCookie settings