Hi- I moved homes and am trying to set up my old Sonos Sub:Gen2 with my new Sonos Arc. It looks like Sonos has my Sub:Gen2 still registered with my old home and I don’t have access to that old system via the Sonos app to unregister it from that system. How do I get it set up with my new system in my new home?
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You can just factory reset the Sub by following these instructions:
https://support.sonos.com/s/article/1096
Why did y9u set up a new system?
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